My family (two adults, one child age 8), just returned today from KeyLime Cove. We checked into KeyLime Cove yesterday, March 27, 2015. After check in, everything seemed fine. We put on our suits and headed to the water park. The water park is actually pretty small for the price you are paying to stay at this resort. But hey, we knew it wasn't the Dells so we made the best of it. We started by going into the lazy river/wave pool. Please note that this wave pool requires you to have a tube at all times so there is no swimming in the wave pool. We stood in the wave pool forever waiting for a tube so that we could play in this area of the water park. Most of the empty tubes that passed us by were deflated and none of the resort attendants bothered to pull them out of the pool and fill them back up. The basketball pool area is not deep (I believe about 3 feet) and the water felt slimy and dirty. If you're looking for a swimming area, this isn't the water park for you. The basketball pool area was packed so you could barely move in it anyways. The kids jungle gym was pretty neat, my daughter did enjoy playing on it. The slides are okay but be prepared to wait in long lines to go down them. Take into consideration that we were there on a weekend so it may be less congested during the week. The water park was not impressive and felt dirty. The locker room was filthy, wet toilet paper everywhere. After we left the water park, we spent the remainder of the evening in the arcade which was a decent size. We also visited the ice cream parlor where we ordered a banana split and the banana was forgotten. I know, how do you forget the banana in a BANANA SPLIT.
Jumping forward to the next morning, my family and I went to D.W. Andersons for breakfast. The omelete cook was entertaining and very nice, however, I didn't get to eat my omelete because right next to our table was an unattended child throwing up all over the floor. Instead of trying to find this child's parents or moving her away from diners, the staff gave her a garbage can to continue to puke in to and began sweeping the puke around the floor with a broom. Gross. There were a lot of unattended children running around the restaurant hacking on things without parents, this is especially gross because it's a breakfast buffet. Most likely, parents send their children down alone for breakfast but the restaurant attendants didn't seem to regulate this.
After the breakfast disaster, we checked out and headed back to the water park so our daughter could get a little more play time in. Again, no tubes for the wave pool/ lazy river but the deflated ones. We also couldn't get any tubes for the water slides this time. When it was time to leave, someone stole my daughter's shoes (now this is my fault for leaving our things out but as you will notice at this water park, most people have their flip flops out with their towels). Just thought I'd throw that in there so you're careful with your things there.
Long story short, my family and I will not be returning to this water resort. It is NOT worth the money. We visited the Kalahari last year in the Dells and it was WAY more accommodating, clean, and the child supervision and rules were better. The price is about the same as well so I expected a lot more out of KeyLime.
- Official Description (provided by the hotel):
- KeyLime Cove offers something for everyone at its all thrills, no chills indoor oasis. The Key West inspired resort is a perfect getaway that’s within an hour drive from Chicago or Milwaukee. Relax in a resort-style suite or guest room, or rejuvenate at Paradise Mist Spa. Featuring a 65,000 sq ft Indoor Waterpark other resort amenities include an arcade, dining and entertainment, shopping and so much more! For a family vacation that's a million miles from ordinary, reserve some "KeyLime Time!" ... more less
- Reservation Options:
- TripAdvisor is proud to partner with TravelClick, Expedia, Hotwire, Hotels.com and Tingo so you can book your KeyLime Cove Indoor Waterpark Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Keylime Cove Resort And Water Park Hotel Gurnee
- Keylime Cove Gurnee