My family and I decided to pay a visit to KeyLime Cove the first weekend in January. We were given a gift card to use a couple of years ago and thought it would be the perfect time to use it. we wanted a little get away before school started.
We arrived in Gurnee about 3:00 and check in was a mess. It was so busy and we must have waited about 20 minutes for our room. Once checked in we unloaded in the front of the hotel, which the attendants were very pleasant. My kids and I waiting in towards the shops so my husband could park the car. The check in area is pretty big and there are about 4 shops on the main floor which looked very nice. We did not go in because I didn't want to spend more money this trip. Everything looked very clean.
Once we got to the room which was the very last room down the hall - this place is pretty big. I would say the majority of the area is rooms because the water-park is pretty small. The room was clean but not well stocked. We immediately ran out of Kleenex and toilet paper. We are a family of five so I understand running out but not 10 minutes into our stay. I called down to get more and they came in a pretty timely manner - very pleasant also.
Once we were all settled we made our way to the pool area. I have to say that for the size of the pool area this place is extremely over-priced. We have been to bigger and better waterparks in the Wisconsin area and never have paid anything close to what we paid for an over night here. Also they charge a ridiculous amount resort fee. The pool area was extremely crowded so I was thankful we found some chairs around a table. It was across from the wave pool which my children spent most of their time in. The only bad thing about that area was it had a horrible smell, like feet. It was very off putting. It was also so hot in the pool area. I felt it could have been just a couple of degrees cooler. Even when I went in the water and came out I was extremely overheated. It was very uncomfortable. The wave pool was a little disappointing, very, very small and the lifeguards kept yelling at my 12, 11 and 7 year old to get back and they didn't understand why. It would have been nice if they explained to them why they couldn't go any further in the water.
The lay out of the wave pool/lazy river is very nice though. I like the design and the way the current just pulls you towards the lazy river without having to actually get out of your inner tube towards it. My kids did enjoy the water-slides and basketball area.
There was music playing all the time which I thought was very nice, except for the song "Let's Get Drunk and Screw". I thought that was extremely inappropriate and I hear it about 3 times during our stay. This is a family resort I thought.
Another disappointing area was there was only 1 bartender at the bar in the water-park area. My husband must have been gone for a good 20 minutes to get 2 drinks. They were extremely overpriced and watered down. The bartender was horrible.
We decided to eat at the Crazy Toucan that evening. The waitress was very nice but extremely slow. I think that she had way more tables then she could handle. We did not get drink for about 20 minutes and we only ordered 1 drink from the bar. The food was really good though except for mine. I ordered the steak fajita's and my steak was burnt so bad that I couldn't even eat it. We started off with an appetizer, Cuban nachos. They were delicious and everyone seemed to enjoy them, they didn't last very long. My 12 year old ordered a chopped salad wrap with fresh fruit. It was huge. It would have been really good except she did not like the blue cheese on it. It was a great dinner for the price. My 11 year old ordered the jalapeno BLT wrap which was spicy (he likes it spicy though) which was also a great size meal for the price and their fries are really good. My 7 year old went with the jumbo deep fried shrimp. He could only eat a couple of them (i had to help out) but also a delicious meal. The shrimp were gigantic. My husband ordered the mahi and crap duet. It looks amazing and he said that it was very good. Everyone seemed to enjoy their meals, it was just unfortunate that my meal was burnt. I would probably visit that restaurant again for the other meals because they were tasty.
After dinner we looked around and they happened to have a kids craft corner which was a big hit with my kids. It was nicely set up and the attendants were very pleasant. Outside the craft area were 2 women with a snake and a baby alligator. The only thing that disturbed me was they had packing tape around the baby alligators mouth. Now I can see they would be afraid that it might snap at someone but there has got to be a better thing to put around an animal rather than packing tape. It seemed liked animal cruelty.
Over all this was a fun weekend with my family but I don't think I would ever go back. It is way to overpriced for the experience. We can go up to the Dells in the same time and get a better, bigger room with much bigger and multiple water parks. This resorts seems perfect for families with small, toddler children but not the age my children are.
- Official Description (provided by the hotel):
- KeyLime Cove offers something for everyone at its all thrills, no chills indoor oasis. The Key West inspired resort is a perfect getaway that’s within an hour drive from Chicago or Milwaukee. Relax in a resort-style suite or guest room, or rejuvenate at Paradise Mist Spa. Featuring a 65,000 sq ft Indoor Waterpark other resort amenities include an arcade, dining and entertainment, shopping and so much more! For a family vacation that's a million miles from ordinary, reserve some "KeyLime Time!" ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com and Tingo so you can book your KeyLime Cove Indoor Waterpark Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Keylime Cove Resort And Water Park Hotel Gurnee
- Keylime Cove Gurnee