We arrived on a Sunday afternoon and were happy with the bright colors and tropical theme. The lobby area and first floor were very welcoming and cheery. The first issue came when we checked in to a room with dirty bedding. There were visible globs of some unknown substance on the comforters and after pulling back the sheets they were also stained. The carpet was also in need of a deep cleaning. We quickly called housekeeping and they came and changed all of the bedding for us. The two reps that came were very friendly and helpful. The bathroom didn't seem to have any issues.
We spent a lot of time in the waterpark which is great for kids 10 and under. There are two slides that you can use 1 or 2 person inflatables to ride, 1 funnel-like slide, 2 body slides and a great kids area with 4 or 5 slides. The slides in the kids area have about 12 -15 inches of water at the bottom which was perfect. My niece is 6 years old and 49 inches tall but isn't a strong swimmer. She was comfortable with riding all of the kids area slides by herself and I went with her on the larger ones. Beware, the large slides do require you carry an inflatable tube up 3 stories of stairs. The lines weren't long, but after several trips up the stairs with an energetic 6 year old, I needed a break. They also let adults ride the slides on the kids area and we did this until she wore me out (but only 1 person at a time for safety). I was happy with the staff presence in the waterpark, they seemed to keep a close watch and there were always several walking around and monitoring the top of the slides.
The hotel does have posted quiet hours for the hallway but they are not enforced at all. You could hear kids running in the hall well past midnight and it sounds like a stampede. The beds are also not very comfortable so I tossed and turned and slept light the entire stay. One of the queen beds in our room had a visible dip in the middle.
The hotel shuttle goes to six flags every 15 minutes and drops you off right at the front gate. Very convenient! They also have discount tickets for $42.
Overall, I would probably return because my niece loved it. I would just recommend a short stay. We stayed 3 nights and 1 or 2 would have been plenty.
- Official Description (provided by the hotel):
- KeyLime Cove offers something for everyone at its all thrills, no chills indoor oasis. The Key West inspired resort is a perfect getaway that’s within an hour drive from Chicago or Milwaukee. Relax in a resort-style suite or guest room, or rejuvenate at Paradise Mist Spa. Featuring a 65,000 sq ft Indoor Waterpark other resort amenities include an arcade, dining and entertainment, shopping and so much more! For a family vacation that's a million miles from ordinary, reserve some "KeyLime Time!" ... more less
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- Also Known As:
- Keylime Cove Resort And Water Park Hotel Gurnee
- Keylime Cove Gurnee