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“Great place to stay, kids had a blast didn't want to leave..for sure will come back.” 5 of 5 stars
Review of KeyLime Cove Indoor Waterpark Resort

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KeyLime Cove Indoor Waterpark Resort
3.5 of 5 Resort   |   1700 Nations Drive, Gurnee, IL 60031   |  
Hotel website
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Hotel amenities
Ranked #1 of 12 Hotels in Gurnee
GreenLeadersSilver level
1 review
2 helpful votes 2 helpful votes
“Great place to stay, kids had a blast didn't want to leave..for sure will come back.”
5 of 5 stars Reviewed January 23, 2014

I am very uneasy when it comes to staying at hotels, always worried about bugs....i have to say i was able to sleep like a baby at your hotel. No problems,very clean and had a great stay. I would like to mention we have stayed at numerous waterpark hotels in different states but i have never been as impressed by your lifeguard staff. They are definitely on top of their game kudos to them...and hope they know how much that means to a parent of three...can never have enough watchful eyes. Thank you for awesome stay.

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle W, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review, January 27, 2014
Dear mommathreekidz,

Thank you for sharing your fun-tube-ulous comments on our resort! We are pleased to hear that your family slept very comfortably in your overnight room during your stay. It seems like you found everything to be very clean and functioning properly. As for our lifeguards, they take the responsibility of protecting that safety of our guests very seriously. Thank you again for sharing your feedback. We hope to have you and your family within our walls of paradise again soon!

Have a splash-tastic day!
Your friends at KeyLime Cove
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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894 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (222)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Chciago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 21, 2014 via mobile

Pros: This place is fantastic. Super clean and the staff is wonderful. The food at the two restaurants are very good.

Cons: nothing that would keep me from coming back but they have few adjoining rooms which is a bit annoying, the food (pizza, gyro subs) is blah. Maybe a little pricy but prob competitively on par.

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle W, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review, January 27, 2014
Dear raynebough,

Thank you for sharing your fun-tastic comments! We are so thrilled to hear that you enjoyed your stay with us at KeyLime Cove. It seems like you found everything to be very clean and our staff to be friendly. We are pleased to hear that you liked dining in our two sit down restaurants, The Crazy Toucan and D.W. Anderson’s. As for our overnight rooms, we do have a very limited number of rooms that can connect. To remedy this, we offer a guaranteed connecting room feature that can be added on to a reservation before check-in. Thank you again for sharing your feedback. We hope you and your family consider staying with us in paradise again soon!

Have a fun-TUBE-ulous day!
Your friends at KeyLime Cove
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midlothian, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2014

this was our first trip to the water park!!!!! definatly will do it again!!!! My kids loved it, the service was great, the food was good we had a wonderful time! a great way to get away in the middle of winter....who would of thought in the middle of January we would be wearing our swim suits! I took my daughters and meet a group of friends the weekend was great!

Room Tip: first floor near the waterpark was great for the kids and I everything was really close to our room...
See more room tips
  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle W, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review, January 27, 2014
Dawn M,

Thank you for sharing your splash-tastic comments! We are so pleased to hear that your family enjoyed your first stay with us in paradise. It seems like you found our employees to be very friendly and helpful. We appreciate that you enjoyed dining with us during your stay. Visiting our 84-degree indoor waterpark during the winter months can be a very nice break from the freezing temperatures outside. Thank you again for sharing your feedback. We hope to have you and your family within out walls of paradise again soon!

Have a fun-tastic day!
Your friends at KeyLime Cove
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lindenhurst, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 14, 2014

We brought a local school camp group that ranged in age from 3-12 last summer. The entire process was one of the best trips I've ever administrated in 22 years. The sign up process was easy, the entrance process the day of the event organized and swift; the layout of the waterpark incredible. The littler kids had a safe area in which to play, the mid group had a blast doing fun, age appropriate water fun and the swimmers were able to go on some of the coolest water rides around.

The place was clean, really well staffed and had life vests for the kids that weren't swimmers.

The kids, parent chaperones and staff have all asked if we can go again...so we are!

Like traveling to the beach...but right in our own community...be back this summer!

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle W, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review, January 16, 2014
Dear 717Frank,

Splash-tastic! Thank you for sharing your wonderful review with us. We are thrilled to hear that your camp group enjoyed visiting us for the day in paradise. It seems like you found the overall process to be very smooth. As for our waterpark, we’d like to believe that there is a little something for everyone and it seems like that was true for your group. We appreciate that you found it to be very clean and well staffed. Thank you again for sharing your feedback with us. Looking forward to having you and your campers visit us again soon!

Have a fun-TUBE-ulous day!
Your friends at KeyLime Cove
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lockport, Illinois, United States
Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 13, 2014

We stayed here for our daughters gymnastics competition we arrived on a Saturday afternoon and had a late check out Sunday. Clean and very cute, we liked the amount of eateries and the wristband pay system. It was crowded Saturday but we expected it. The water park was nice and very accessible to the hotel. The chlorine was not overwhelming and the adults had a nice time chatting while the kids played. The guy at the bar was a bit overwhelmed, but perhaps they were shorthanded. He was polite anyway. Our room was nice and fine for the amount of time we spent in it. Food in the hamburger place off the casino was good and they served the kids meals in cool little cars. We had a great time.

Stayed January 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle W, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review, January 15, 2014
Alicia B,

Thank you for sharing your splash-tastic feedback on our resort! We are thrilled to hear that you enjoyed your stay with us in paradise. It seems like you were a big fan of our wristband technology. Our wristbands not only act as your room key and gain you entrance into the waterpark but they can be used to make purchases around the resort. It appears that everyone in your party enjoyed relaxing and playing in our watepark, Lost Paradise. We appreciate that you noticed the lack of chlorine smell. We actually only use the minimum amount of chlorine required by the state because of our Ozone Technology that cleans 99.9% of bacteria, viruses, spores, fungus and mold on contact. It seems like you enjoyed dining in our restaurant, D.W. Anderson’s, located within the arcade. Thank you again for sharing your comments on our resort. We hope you choose to visit us again in the future!

Have a splash-tastic day!
Your friends at KeyLime Cove
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richfield, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 13, 2014

This is how a hotel should be managed. All the employees were on their toes, friendly, professional. Our room was clean, in fact, everywhere was clean, spotless actually. The most important thing to us.
We stayed Friday to Saturday. Same level as the water park.Key Largo wing, very convienent. Hallway was a bit noisy with children returning to their rooms but quiet at 10:30.
Size of water park was perfect for our 4 year old grandson but we saw a lot of older kids having a great time. Our food was good, guess some people are fussier than us but it is all about the kids being happy, isn't it?

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle W, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review, January 15, 2014
Dear Looking2Relax2014,

Wow, what a splash-tastic review! Thank you for sharing your feedback with us! We appreciate that you found our staff to be very friendly and professional during your stay. We are pleased to hear that you found the resort and waterpark to be very clean. As for your overnight room, it seems like the location was ideal for your family. The size of our indoor waterpark, Lost Paradise, also appears to have been a bit hit! Thank you again for sharing your comments.
Looking forward to seeing you and your family within our walls of paradise again soon!

Have a fun-tastic day!
Your friends at KeyLime Cove
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamlet i
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2014 via mobile

Nice location, lots to do in the area. Resort was nice, very clean and the staff was very friendly. Water park area was clean. Water temperature was very comfortable. Perfect for little kids and big kids. Will definitely go back.

  • Stayed January 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle W, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review, January 9, 2014
Dear Cdlaw19,

Thank you for sharing your splash-tastic feedback! We are so pleased to hear that you found our resort to be very clean and our staff to be friendly. It seems like you enjoyed splishin’ and splashin’ around in our 84-degree indoor waterpark. It can be a very nice escape from the harsh winter weather! We are looking forward to your next stay with us in paradise!

Have a splash-tastic day
Your friends at KeyLime Cove
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about KeyLime Cove Indoor Waterpark Resort

Address: 1700 Nations Drive, Gurnee, IL 60031
Phone Number:
Location: United States > Illinois > Lake County > Gurnee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Gurnee
#1 Business Hotel in Gurnee
#2 Family Hotel in Gurnee
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — KeyLime Cove Indoor Waterpark Resort 3.5*
Number of rooms: 414
Official Description (provided by the hotel):
KeyLime Cove offers something for everyone at its all thrills, no chills indoor oasis. The Key West inspired resort is a perfect getaway that’s within an hour drive from Chicago or Milwaukee. Relax in a resort-style suite or guest room, or rejuvenate at Paradise Mist Spa. Featuring a 65,000 sq ft Indoor Waterpark other resort amenities include an arcade, dining and entertainment, shopping and so much more! For a family vacation that's a million miles from ordinary, reserve some "KeyLime Time!" ... more   less 
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Also Known As:
Keylime Cove Resort And Water Park Hotel Gurnee
Keylime Cove Gurnee

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