We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Staff is FANTASTIC!!!” 5 of 5 stars
Review of KeyLime Cove Indoor Waterpark Resort

Save Saved
You added KeyLime Cove Indoor Waterpark Resort to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 4 more sites!
KeyLime Cove Indoor Waterpark Resort
3.5 of 5 Resort   |   1700 Nations Drive, Gurnee, IL 60031   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Offer
Six Flags Ride and Slide
Ranked #1 of 12 hotels in Gurnee
GreenLeadersSilver level
1 review
2 helpful votes 2 helpful votes
“Staff is FANTASTIC!!!”
5 of 5 stars Reviewed March 8, 2012 via mobile

Couldn't ask for better service!! Every staff member we came in contact with during our stay was immensely friendly and GENUINELY so which just blew my mind. Such a rare treat these days. It's like these people really love what they do. It was also Mardi Gras so not only did we get a great deal, there were fun activities that adults and children alike enjoyed. Can't wait to go again! If you visit, see Eve in Island Temptations. Delectable treats and fabulous service.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
slumi, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review, March 12, 2012
Dear Cecee2,

Thank you for that FANTASTIC feedback!
Mardi Gras was an awesome deal and we encourage our guests to watch out for specials like Mardi Gras, St. Patrick’s Day and Cinco de Mayo. We are so excited that you and your family enjoyed the fun-tivities throughout the evening. And we can’t wait to give a shout out to Eve and all of our Crewmembers for their fabulous customer service!
Thank you for giving KeyLime Cove the opportunity to accommodate you and your family and we can’t wait to see you in the FUN-SHINE again soon!

Have a splash-tastic day!

Your friends at KeyLime Cove
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

878 people have reviewed this hotel

Traveler rating
    484
    214
    84
    49
    47
See reviews for
663
23
2
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (220)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Libertyville, Illinois
Top Contributor
109 reviews 109 reviews
17 hotel reviews
Reviews in 49 cities Reviews in 49 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed March 6, 2012

Took advantage of KeyLime Cove's Laugh in the Face of Winter and spent a Monday and Tuesday at KeyLime Cove with my son and his daughter. We live in the area and had been promising my granddaughter a visit. Everyone working there was friendly and welcoming. We had a two queen deluxe guest room that was spacious and clean with a couch, refrigerator, and flat screen TV. Beds were comfortable and extra pillows and blankets were available in the room.
My 10 year old granddaughter had a great time. She loved the wave pool and slides and had to be dragged out to eat dinner and to go home. My son thought the park was geared more toward the younger crowd. He would have appreciated a regular size pool in addition to the slides and shallower pools. There are life guards everywhere and the facility is clean and safe. I thought it was too loud and too hot but I didn't spend much time in the water. I also thought there was a very strong chlorine presence that gave me a headache.
The arcade is typical but not a bad way to spend an hour and $20.
Had breakfast at the Crazy Toucan. A little expensive but the food and service were good. The resort is close to Gurnee Mills with its variety of food choices for those who don't want to eat at KeyLime cove.

Room Tip: I thought our room which was close to the lobby had a chlorine presence on the day we arrived. It wa...
See more room tips
  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
slumi, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review, March 12, 2012
Dear VickiLGreenOaks_IL,

Way to Laugh in the Face of Winter!! It’s a great tip to look out for midweek specials or join Club KeyLime, which are always our best deals. And thanks for choosing to visit us at KeyLime Cove for your getaway. We appreciate all of your feedback and are so happy to hear that you and your family had a splash-tastic stay.
Thank you for giving KeyLime Cove the opportunity to accommodate you and your family and hope to see you in the FUN-SHINE again soon!

Have a splash-tastic day!

Your friends at KeyLime Cove
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Skokie, Illinois, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 6, 2012

needed much family time and thought of this little get away for my family and we had a great time will visit again soon.

  • Stayed February 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
slumi, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review, March 12, 2012
Dear Amanda V,

We are thrilled that you and your family enjoyed your KeyLime Cove getaway! Can’t wait until you visit us again!

Have a splash-tastic day!

Your friends at KeyLime Cove
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 5, 2012

My family and I decided we needed a day just for us. I happened to be off for a couple days during the week(February 15-16, 2012) and my husband suggested KeyLime Cove would be the perfect quick, fun get away! We had been to KeyLime Cove about 3 years ago and we were so happy to see that it was just as great as we remembered from our first visit.The property is kept up very well, super clean, and brightly lit. From the hotel guest agent to the housekeepers, everyone was warm and friendly. We especially liked Joe-Joey who worked at Hot Dawg because he was courteous, polite, and fun. We went to the pool and it was uber clean and the rides were as thrilling as ever. I personally love the lazy river. We went over Spring Break on our first visit, but I highly recommend going during the middle of the week. In fact, it may be even more fun. We will be back often.

Room Tip: Get the Deluxe Room and ask for the first floor since it is steps away from the water park, arcade...
See more room tips
  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
slumi, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review, March 12, 2012
Dear Toriana M,

Thank you for visiting us at KeyLime Cove and for sharing your great feedback! We appreciate when our guests notice that the resort is extremely clean and that our Crewmembers provide excellent customer service.
JoJo will be so excited to hear that you enjoyed your stay and your experience at Hot Diggety Dawgs. During your next visit, check out our new sub sandwich station at Hot Diggety Dawgs!
Thank you for giving KeyLime Cove the opportunity to accommodate you and your family and hope to see you in the FUN-SHINE again soon!

Have a splash-tastic day!

Your friends at KeyLime Cove
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 5, 2012

This Hotel was an awesome experience! We had an amazing time. The staff was so helpful and friendly. The cleanliness was way beyond what we could have imagined! The lifeguards in the waterpark are on point let me tell ya! You couldn't get away with anything....even by accident! The restaurant has great food AND drinks! The game room was at least 5x's bigger than Chuck E Cheeses and better! We took our 2 children, a 2 year old and a 9 year old and if you can have a great vacation with a 2 year old then you know you went to the right place!! The gift shops had anything and everything you could have wanted, and we had a great time shopping for souveniers! This was the best Hotel experience we've ever had!

  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
slumi, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review, March 12, 2012
Dear triscottag

It sounds like you enjoyed just about every destination at KeyLime Cove – SPLASH-TASTIC!
Cleanliness, safety and customer service are all extremely important to all of us at KeyLime Cove. We appreciate when you notice this AND also take the time to share your comments with future guests. We are thrilled that you left with a souvenir and a FUN-TASTIC experience!
Thank you for giving KeyLime Cove the opportunity to accommodate you and your family and hope to see you in the FUN-SHINE again soon!

Have a splash-tastic day!

Your friends at KeyLime Cove
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orland Park, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 5, 2012

This is our 2nd or 3rd time to Keylime Cove. I cannot say enough good things about this facility. They are always looking to improve with more activities for the kids. When you arrive they post a daily board with all the activities for the day. They have an arts and crafts area, huge arcade that doesn't break the bank, dance parties, kids spa for manis and pedis (new since we were here last). The pool is always a decent temperature. We usually arrive in February, and February in Chicago is COLD!! The entire place is always clean, staff is always welcoming and attentive, pool guards are very well trained and they do their jobs!! Very safe environment for kids. Lastly, I said we come in February, thats because my daughters birthday is that month and she doesn't want parties any more-She wants to go to Keylime Cove instead!!!

Room Tip: Our last visit we had a room on the lower level which I enjoyed. It was just a short walk away from...
See more room tips
  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
slumi, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review, March 12, 2012
Dear Dawn K,

Thank you for sharing about your awesome experiences and your spa-tacular pic! We love hearing that guests are enjoying their stay and continue to visit KeyLime Cove.
February is a FUN-TASTIC time to visit us to get out of the Chicago cold and into the KLC FUN-SHINE. Plus, what a great way to celebrate your daughter’s birthday! We are so glad that you enjoyed all of our entertainment destinations - Leapin’ Lizards, RipTide Reef Arcade and Enchanted Lagoon Kids Spa.
Thank you for giving KeyLime Cove the opportunity to accommodate you and your family and hope to see you in the FUN-SHINE again soon!

Have a splash-tastic day!

Your friends at KeyLime Cove
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 5, 2012

Our family of 5, which includes are three girls, loves Keylime Cove. We would go to Wisconsin Dells, once a year, but that all stopped, once I found Keylime Cove, about 2 years ago. We cannot stay away! The water park is amazing, and has something for everyone, from young to old. My kids love the water slides, and mommy loves the hot tub and indoor sand bar! The staff throughout the whole resoetis phenomenal. Keylime Cove is always our first choice, when planning a getaway!

  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
slumi, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review, March 12, 2012
Dear treejaws05,

We love when you visit! And we truly appreciate that you and your family continue to choose KeyLime Cove for your family getaways.
Thank you for giving KeyLime Cove the opportunity to accommodate you and your family and we can’t wait to see you in the FUN-SHINE again soon!

Have a splash-tastic day!

Your friends at KeyLime Cove
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to KeyLime Cove Indoor Waterpark Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about KeyLime Cove Indoor Waterpark Resort

Address: 1700 Nations Drive, Gurnee, IL 60031
Phone Number:
Location: United States > Illinois > Lake County > Gurnee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Gurnee
#1 Business Hotel in Gurnee
#1 Family Hotel in Gurnee
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — KeyLime Cove Indoor Waterpark Resort 3.5*
Official Description (provided by the hotel):
KeyLime Cove offers something for everyone at its all thrills, no chills indoor oasis. The Key West inspired resort is a perfect getaway that’s within an hour drive from Chicago or Milwaukee. Relax in a resort-style suite or guest room, or rejuvenate at Paradise Mist Spa. Featuring a 65,000 sq ft Indoor Waterpark other resort amenities include an arcade, dining and entertainment, shopping and so much more! For a family vacation that's a million miles from ordinary, reserve some "KeyLime Time!" ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, TravelClick, Expedia, Tingo, Otel and Venere so you can book your KeyLime Cove Indoor Waterpark Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Keylime Cove Resort And Water Park Hotel Gurnee
Keylime Cove Gurnee

Owners: What's your side of the story?

If you own or manage KeyLime Cove Indoor Waterpark Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.