It was like staying in a 5 star Hotel. The staff was over the top. They totally went out of their way to please us. From the night manager Dan to Morgan in the Spa. Just so kind and sweet. My room was very clean housekeeping was tip top. We had 3 rooms of family with us and ate in every one of the restaurants. We never had a bad meal. It was very tasty. We will go back at least 1 more time in 2011.