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“Had an AWESOME time.” 5 of 5 stars
Review of KeyLime Cove Indoor Waterpark Resort

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KeyLime Cove Indoor Waterpark Resort
3.5 of 5 Resort   |   1700 Nations Drive, Gurnee, IL 60031   |  
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Hotel amenities
Special Offer
Grandparents Month
Ranked #1 of 12 Hotels in Gurnee
GreenLeadersSilver level
Harwood Heights, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Had an AWESOME time.”
5 of 5 stars Reviewed June 24, 2011

This resort makes you feel like you are in the Florida Keys. Staff was friendly and helpful. There are so many activities for the kids that you don't need to leave the resort. We had a Toucan Suite and it was clean and spacious. DW Anderson's restaurant is reasonibly priced, huge portions, and very tasty! The waterpark was awesome! The slides were enjoyed by all. I highly recommend this resort and plan on returning.

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  • Stayed June 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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892 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (222)
Date | Rating
  • English first
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English first
Chicago, Illinois
1 review
5 of 5 stars Reviewed June 22, 2011

We went to KeyLime Cove last year and my daughter had so much fun at the water park we have being back twice. The service is great and the food from the restaurants is execelent. Love the fact that I do not need to be worried about sun burn.

  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, IL
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed June 19, 2011

We went with two little kids - ages 2 and 5. This was our 2nd trip to Key Lime, having stayed once before 2 years ago. We were in a Toucan Suite - 2 bedroom - the rooms were clean and comfortable.

Only a couple things lacking - the kitchenette has no bowls, plates or silverwear, so if you have leftovers that you want the next day, or want to eat breakfast (like cereal) in your room, be sure to bring that. They do sell milk and juice downstairs, but no bowls, plates, paper towels or silverwear anywhere.

The other odd thing about the rooms is that there are no closets which is fine in summer, but inconvenient if travelling in Fall or Winter as there's nowhere to put your jacket.

We found the waterpark clean and meeting our needs, with several kiddie slides and wading pools for little ones.

Our 2 kids really got a kick out of Spongebob and Patrick, who made several appearances throughout the weekend. The parade was hokey, but again SpongeBob and Patrick being there were a big hit, along with some balloons.

Also, on Saturday evenings in the Crazy Toucan restaurant has a magician who wanders around the tables and does tricks. He was very good.

Overall, a very nice stay. Like the early check-in option which gave us time to enjoy the water 2 days instead of just one.

  • Stayed June 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Chicago, Illinois
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 16, 2011

An amazingly fabulous vacation!!! Key Lime Cove's resort offerings and staff completely exceeded my expectations. I truly thought only the children would enjoy the water park, but, it is design to be enjoyed by young and old alike. Room accommodations were lovely, plush and very comfortable; and most important the resort grounds and facility are very clean. We truly hated to leave.

We highly recommend it; and we will be returning.

  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Madison, WI
1 review
5 of 5 stars Reviewed June 15, 2011

We visited KeyLime Cove for two nights in May. We frequently stay at indoor water parks in Wisconsin Dells and were looking for a different location and atmosphere. We had a fabulous time! The front-desk personnel were friendly and helpful, our room was clean, and the water park was fun and attentively staffed. We had enjoyable experiences at the restaurants. The kids' activities staff were incredibly energetic and the family programming was like nothing we had ever experienced. We also enjoyed using Gold's Gym as a "fitness room." We will definitely be back!

  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Madison, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 14, 2011

We just returned from a fun filled weekend at Key Lime Cove Resort and Water Park in Gurnee, IL. From the moment we arrived at the resort to the checkout the staff was wonderful...so courteous and quick to say "hello" to our daughter which made her feel very special.
We purchased our tickets to Six Flags Great America at the desk and utilized their shuttle service to and from the park which was both economical and convenient. The staff operating the shuttle service were all informative and friendly.
The waterpark area was very well maintained and tons of fun. The indoor park on a chilly June weekend was wonderful. Our 7 year old was well-entertained for hours.
The rooms were spacious and very clean.
We really wish that we had planned for more time to just hang out at the resort after getting to the facility as it really had a great vibe and so much to do inside.
We will definitely be going back for another weekend get away!

  • Stayed June 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa, Oklahoma
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 11, 2011

There were beer cans on the balcony and a smoking device and drugs in the couch. Obviously it had not been cleaned thoroughly, or even cleaned at all for that matter. They provided another room when we complained, but they were not apologetic at all. Prompted me to post this at a later date when the same thing happened to our friends upon their arrival.

  • Stayed November 2010, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
slumi, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review, June 16, 2011
Dear Samson1234,

Thank you for reaching out to us. We take the cleanliness of our rooms, as well as being a family-friendly resort, very seriously, and we are very sorry for your experience. We would like to review any issues you encountered during your stay. Please feel free to contact us at 224-656-8005.

Thank you for giving KeyLime Cove the opportunity to accommodate you!

Kindest regards,
Your friends at KeyLime Cove
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about KeyLime Cove Indoor Waterpark Resort

Address: 1700 Nations Drive, Gurnee, IL 60031
Phone Number:
Location: United States > Illinois > Lake County > Gurnee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Gurnee
#2 Family Hotel in Gurnee
#3 Business Hotel in Gurnee
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — KeyLime Cove Indoor Waterpark Resort 3.5*
Number of rooms: 414
Official Description (provided by the hotel):
KeyLime Cove offers something for everyone at its all thrills, no chills indoor oasis. The Key West inspired resort is a perfect getaway that’s within an hour drive from Chicago or Milwaukee. Relax in a resort-style suite or guest room, or rejuvenate at Paradise Mist Spa. Featuring a 65,000 sq ft Indoor Waterpark other resort amenities include an arcade, dining and entertainment, shopping and so much more! For a family vacation that's a million miles from ordinary, reserve some "KeyLime Time!" ... more   less 
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Also Known As:
Keylime Cove Resort And Water Park Hotel Gurnee
Keylime Cove Gurnee

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