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“Beautiful and Fun Hotel” 5 of 5 stars
Review of KeyLime Cove Indoor Waterpark Resort

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KeyLime Cove Indoor Waterpark Resort
3.5 of 5 Resort   |   1700 Nations Drive, Gurnee, IL 60031   |  
Hotel website
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Hotel amenities
Ranked #1 of 12 hotels in Gurnee
GreenLeadersSilver level
Kankakee, Illinois
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Beautiful and Fun Hotel”
5 of 5 stars Reviewed June 9, 2011

My husband, son, his friend and I stayed KeyLime Cove at the beginning of June because we wanted to go to Six Flags
The rate that we got came with 2 SF tickets(per room), free shuttle to the park and of course waterpark use. We switched rooms after getting to them because they were next to each other but not attached. The boys just moved to the other side of us. The staff was easy to work with when switching.
On Monday after riding coasters for 3 hours on what turned out to be the start of the 2 warmest days in 5 years the boys(14yrs.old) wanted to come back to KeyLime Cove. They loved the water park! Having been to 2 of the largest waterpark hotels in Wis. Dells I didn't think they would like it as much as they did. They spent the next two hours on the slides which had no lines. We were in the hot tub and lazy river. We only wish the hot tub was warmer and the boys could have come in it(no children under 18 allowed in HT). Park was clean and life guards very contentious at their job.
- Rooms were beautiful,(kudos to the designers),clean,spacious and very comfortable.
-Stores were cute and merchandise reasonable(women's cute swimsuits $40)
-Food and drinks were great.
-Loved the air conditioned shuttle
- Staff was friendly and accommodating
We loved our stay at KeyLime cove and recommend it for anyone. Just remember it is better to go at the beginning of the week when attendance at both KLC and SF is low!

  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (221)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Indiana
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 6, 2011

We just returned from 4 days at Keylime Cove Resort. We have 3 children; ages 2,7 and 9 and they all had a blast. The waterpark had areas for each of them to enjoy. Our 2 year old felt like a big kid in the kiddie area, because he was able to go down the slides all by himself. He loved it! The had a lot of fun activities for the kids as well. The employees in the activity area were outstanding. They made it a point to remember our children's names and make them feel special. They had really fun family games (such as treasure hunts, "game show" type games, and wii competitions) as well and our children won so many prizes that they didn't even ask for toys from the gift shop.
The room was very comfortable. We did have one small issue with our room, but it was taken care of right away by Elvin. He even left treats for our kids when he came to take care of it, which they loved!
Check in was a breeze and every employee at Keylime Cove was extremely friendly. Every single employee we passed anywhere in the resort asked how our stay was going and if we were enjoying ourselves. We can't wait to go back!

  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 5, 2011 via mobile

So I want to klc the water park was nasty dirty and unoranzided but the rooms was clean the food was ok but we stay in the line for an hour in nobody else was in line to get a pizza but everything else was great

  • Stayed July 2010
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 4, 2011 via mobile

Staff from marketing Chris and night manager Dan we very welcoming and went above and beyond for our stay. Hoping that a police and fire dept weekend would be an option for a discount weekend. Will be back next month.

  • Stayed June 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belleville, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 3, 2011

We absolutely love KeyLime Cove. Our children are 2 and 6 years old. Staff has always been very friendly and I love all the extra activities that are planned each day for the children; decorating cookies, dance parties, Wii tournaments...and the kids area where there are board games, coloring sheets, etc available all day. Each time we have stayed the other guests have also been very friendly and courteous. Taking turns on slides and no fighting over floats. I think the food at DW's at breakfast is fantastic....who doesn't love a fresh veggie omelet made right in front of you to gear up for a day of swimming fun.

Room Tip: I like to always ask for a room on the 1st floor
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  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Bend, Indiana
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 1, 2011

This was our first visit to Keylime Cove and overall we had a blast! One thing I wanna bring up is the security of our children, it is way to easy for a child to wander off and get picked up and taken without anyone even checking to make sure the child belongs with the person leaving, just come and go as you please. Second, theres no paging system in the water park in case of emergencies, ie, while I was having fun with my older son, my fiancee was with her two small boys and one of them got injured and after getting him first aid, she could not locate me for almost an hour.

During a mealtime, we decided to eat at Anderson's for dinner and got a pizza which had to be the most aweful pizza we've ever had, would've been more economical and better tasteing to leave the resort for Pizza Hut.

Lastly, the bathroom doors are extremly hard for kids to operate and even the adults at times.

With all that said, we did have a really great time and I love the idea of having the braclets chipped for easy room access. We spent Memorial Day weekend there and lines weren't too long at all and it was really nice to be able to enjoy a waterpark without the worry of sunburn. Look forward to staying again, just not eating there :).

Thank you

  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
1 review
5 of 5 stars Reviewed June 1, 2011

I have a family of 4 with (two children) KeyLime Cove was the best and fastest family trip for the, ride was only a hour and when we arrive the children felt as if they were out of Illinois. The pool area was great with swimming guards covering each area. The children loved the Game Room along with the good food and snack. KeyLime Cove you have a Thumbs up from my family.

  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about KeyLime Cove Indoor Waterpark Resort

Address: 1700 Nations Drive, Gurnee, IL 60031
Phone Number:
Location: United States > Illinois > Lake County > Gurnee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Gurnee
#1 Family Hotel in Gurnee
#2 Business Hotel in Gurnee
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — KeyLime Cove Indoor Waterpark Resort 3.5*
Official Description (provided by the hotel):
KeyLime Cove offers something for everyone at its all thrills, no chills indoor oasis. The Key West inspired resort is a perfect getaway that’s within an hour drive from Chicago or Milwaukee. Relax in a resort-style suite or guest room, or rejuvenate at Paradise Mist Spa. Featuring a 65,000 sq ft Indoor Waterpark other resort amenities include an arcade, dining and entertainment, shopping and so much more! For a family vacation that's a million miles from ordinary, reserve some "KeyLime Time!" ... more   less 
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Also Known As:
Keylime Cove Resort And Water Park Hotel Gurnee
Keylime Cove Gurnee

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