To be honest, I usually only write reviews when I have something to warn other people about, usually due to a bad experience. When I have a great stay it means the hotel was doing what it is supposed to, however my recent stay at the Santa Barbara resort in Curacao was different class.
After a long trip from San Francisco, my wife and I arrived at the hotel around 9pm on July 26th for 7 nights. We were immediately impressed by how much the resort and the room looked like the pictures on the website, I find this doesn't happen too often.
Upon arriving in the room we had noticed a couple of minor housekeeping issues which I reported to the front desk. Some hotels would have just fixed the problem but the staff at this hotel decided to move us to a different room. This was great as it made us feel comfortable. Unfortunately the new room had a small maintenance issue so we were moved again even though we didn't request this. Nina at the front desk told us that it was important that we truly enjoyed our stay and that she wouldn't be happy unless we were happy. The new room we were moved to just blew us away. Due to our inconvenience, we were placed in one of the hotel's best rooms looking on to the ocean. From this point we were treated like VIPs.
You may ask why I gave this hotel 5 stars when we had to relocate twice, well, I have to be honest, I've never received service like this in any hotel in the US or Europe. I think it's important for a guest to overlook any flaw in a hotel when the management and staff truly go out of their way to make your stay unforgettable,
Even before we were were moved to a superior room we were already impressed by our original room. This is a truly beautiful resort. Here are key details you need to know about the hotel and the island:
Firstly, the hotel:
Very friendly staff, Fantastic beach, well kept grounds, beautiful golf course, good pools.
The food at Medi is good and NOT overpriced, we found the food at Shore to be ok, but Medi was better. The gelato bar was good too, the sushi wasn't bad for a hotel. You need to rent a car to stay here but it is well worth it. It's about a 30 minute drive to Willemstad but this is by far the best resort. We visited the hilton, marriott, and a few others where the food was overpriced and sub standard. This resort has everything you need. I loved the swimming area on the private beach.
The island of Curacao:
Not as green and lush as other Caribbean islands but still pretty. It's worth driving to wards Westpunt to a park where there are caves and lots of lava rock. You don't get hassled walking down the street by people selling stuff and even at restaurants there is no pressure. It's a very laid back place. You will experience slow service in the restaurants but this is normal here.
The highlight for us was the Santa Barbara resort. It was a home from home. If you are ok with renting a car and being away from the tourist areas and you are accepting of the 15% service charge on food etc. then you SHOULD stay here. The manager, Vladimir is friendly and helpful, as are all of his staff. This is the way a hotel should be. I hope to go back some day. If you visit, you won't regret it.
- Official Description (provided by the hotel):
- Santa Barbara Beach & Golf Resort captures natural Caribbean charm and delivers it with an international elegance and sophistication. Just 35 miles from Aruba and served by a modern international airport, escape to paradise and embrace Curacao’s magical sea, sky and sun on 27 acres of rare natural preserve. At the same time, feel that every need is provided for, with exceptional service and refinement. Enjoy superior amenities like the Pete Dye designed golf course, a luxurious spa, resort pools with Caribbean views, an alluring white sand beach with a swimming lagoon, and sophisticated dining. Relax with the rare luxury of privacy on a secluded island within an island sequestered from the hustle and bustle of town center, and explore unlimited diving, snorkeling, boating and geo adventure right outside your door. Whether you are seeking an intimate retreat, or a lively and invigorating amenity-filled vacation, the resort creates a truly magnificent opportunity to experience the best of both worlds, and create your own. ... more less
- Reservation Options:
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- Also Known As:
- Hyatt Regency Curacao Golf Resort, Spa And Marina Hotel