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“Great Service” 4 of 5 stars
Review of Courtyard by Marriott Chicago Glenview

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Courtyard by Marriott Chicago Glenview
3.0 of 5 Hotel   |   1801 N Milwaukee Avenue, Glenview, IL 60025   |  
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Ranked #1 of 7 Hotels in Glenview
Certificate of Excellence
Katy, Texas
2 reviews
“Great Service”
4 of 5 stars Reviewed October 18, 2012

This hotel, while it looks like part of it is under renovation, was great. This hotel was centrally located for my meeting and it was clean and friendly. The hostess in the restaurant for breakfast was absolutely wonderful, bright, cheerful, organized and energetic.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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204 reviews from our community

Traveler rating
    118
    58
    20
    3
    5
See reviews for
45
24
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Memphis, Tennessee
Level Contributor
3 reviews
4 of 5 stars Reviewed October 15, 2012

We recently stayed at the Courtyard by Marriott Chicago Glenview and i can honestly say this hotel was very nice. The staff was very friendly and knowledgeable. I felt safe becasue the hotel is in a great location. The room was clean and smoke free. The bathroom was a decent size. There were staff readily available. There were also a few nice restaurants nearby. I will be stayiny there again and would recommend this hotel to my family and friends. Thanks,,,signed a pleased guest!!!!!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stafford, Virginia, United States
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed October 15, 2012

My reviews are always based as both a consumer and a travel professional.
We stayed one night for a local wedding. The Courtyard staff were overall professional and courteous. The rooms had been updated fairly recently it seemed - they were clean & efficient for the amount of time we were there. The bed was comfortable, which is always a plus! Our breakfast was included in the group rate; it was perfect & they allowed us to use it for two mornings since we checked-in six hours before normal check-in time. They also had a room ready for us at 9 AM, close by to everyone else! If we needed to be in that area again, we would easily choose the Courtyard.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lansing, Michigan
1 review
1 of 5 stars Reviewed October 2, 2012

We stayed one night on September 27, which we had booked a month in advance. When we were finally able to find the hotel and enter across traffic, which is extremely confusing, we were politely greeted and given our room number and directions to the room. When we entered into the hallway, we were greeted by an overwhelming smell of mildew. The wallpaper throughout the entire wing was peeled and curled up about 2 feet from the bottom. The smell permeated the room even with the door closed. No one else appeared to be staying in this wing. Adjoining doors were ajar and I looked in to find completely stripped rooms with large water drying fans running and construction equipment about. We returned to the front desk and described the situation and requested a room elsewhere, which we were given. The desk clerk said that wing was being "remodeled". In fact, as you can read in another review here, there was a fire and the entire wing encountered devastating water damage. We were amazed we were placed in such a hazardous, toxic, environment. This should be a warning about this hotel and, perhaps, other Mariott properties.

Stayed September 2012, traveled as a couple
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Dallas, Texas, United States
1 review
5 of 5 stars Reviewed September 26, 2012

We recently stayed at the Marriott Courtyard Hotel in Glenview, Illinois. We stay here whenever we are in town because we like the hotel staff and the rooms and lobby are very welcoming. We especially like the breakfast buffet that is served in the lobby. The lady who runs the buffet has always treated us with courtesy and her positive attitude is contagious. We ask for 'Tina' every time we stay because we love the way that she treats her customers and services their needs. This is a nice place to stay and the rates are good for what you get. It is also located close to major highways and shopping.

Room Tip: We like staying on the second or third floors because they have balconies that overlook a lovely cou...
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ontario
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed September 22, 2012

Unfortunately, ended up checking in shortly after they had a fire in one wing. The staff were scrambling to find accommodation for arriving guests. Surprisingly, when I suggested they call a competitor in a location about 25 minutes away, I found they didn't even know there was one even tho this competitor had been open at least a year. Would have been nice to get bonus Marriott Reward points for giving them the tip as the competitor had lots of room. To be fair, we were comped and did not have to pay for our stay.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
1 review
5 of 5 stars Reviewed September 18, 2012

Thanks from the top line to bottom line.. Night Audit were awseome..Fronddesk A+
Housekeeping were amazing kind and more important they were smile and were ready to help you with your needs. Thank you. Thanks to Maintenances and also the Managers and GM.
We were there for 3 nights and we had 3 rooms. Our stay were flawless... I will back and saty again...Silviya.. she was one the people when you were talking even on the phone you should see her smile on her face. A++.from reservation almost 2 month in advance taht I made to the Lost of my Ticket in your room and she went beyond and called me to make a sure I am ok.
Great Team. Thanks for your

Room Tip: Not the Top floor because of the chance of rain and water leak during stormy weather and usaully on...
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Chicago Glenview

Address: 1801 N Milwaukee Avenue, Glenview, IL 60025
Location: United States > Illinois > Glenview
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Glenview
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Chicago Glenview 3*
Number of rooms: 149
Official Description (provided by the hotel):
Productivity and leisure have no boundaries at our newly renovated hotel! Eat, drink and connect in our beautifully refreshed state-of-the-art lobby space and outdoor courtyard. With open social spaces and complimentary Wi-Fi throughout the hotel, you can switch seamlessly from an indoor Bistro setting to an outdoor wicker lounge chair with oversized umbrella. Enjoy healthy dining options at the new Bistro by Courtyard or grab something to go from our 24-hour Market. Recharge in the evenings by our courtyard firepit or in your modern guestroom with fluffier pillows, luxurious linens, large work spaces and HD televisions. Unwind in our indoor swimming pool or whirlpool after meetings or sightseeing. Conveniently located 15 minutes from O'Hare International Airport and 30 minutes from Midway Airport, the Courtyard by Marriott Glenview is close to Allstate, Kraft, ITW, CVS/Caremark and Chicago Executive Airport and much more. ... more   less 
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Also Known As:
Courtyard By Marriott Chicago Glenview Hotel Glenview
Courtyard Glenview
Glenview Courtyard
Glenview Marriott
Courtyard Chicago Glenview

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