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“Nice place to stay in Glenview” 4 of 5 stars
Review of Staybridge Suites

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Staybridge Suites
3.0 of 5 Hotel   |   2600 Lehigh Ave, Glenview, IL 60026   |  
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Ranked #3 of 7 Hotels in Glenview
Boca Grande, Florida
Top Contributor
51 reviews 51 reviews
14 hotel reviews
Reviews in 27 cities Reviews in 27 cities
31 helpful votes 31 helpful votes
“Nice place to stay in Glenview”
4 of 5 stars Reviewed January 23, 2013

The suites are comfortable, decent sized, very clean and very well equipped with all the kitchen equipment you could want (assuming you don't want a blender, etc.). The breakfast is good, with decent variety, and the desk people and staff are courteous and efficient.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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88 reviews from our community

Traveler rating
    39
    28
    16
    2
    3
See reviews for
36
11
4
25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 7, 2013

We stayed New Years Eve wil a large family. The size of the rooms was excellent, the two bedroom suite was a great value. Kids enjoyed the pool, the breakfast was excellent and the friendly staff was very accommodating.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 26, 2012

After my agent made the reservation, I looked at the bad reviews on the web and was horrified of the upcoming stay. I was pleasantly surprised. I got there in the evening, and there was no place to eat, but the receptionist kindly gave me a few phone numbers to call - and I was able to have my meal delivered. They serve complementary evening meals only from Tuesday through Thursday. (I arrived Monday night.) The complementary breakfasts and evening meals were satisfactory. The room was acceptable - minimum housekeeping, but still clean enough to stay.
All in all, it was a good stay, although I think the price could have been a little lower.

  • Stayed December 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trento
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
Reviews in 24 cities Reviews in 24 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 18, 2012

The hotel is very close to many shopping and restaurants areas. It is 16miles far from the OHare Airport and 30 miles from Chicago donwtown area.

The room I had was big and clean, but there was noise coming from a fan located externally.

Breakfast was good with a great choice of food, and they offer to the customer also a mini buffet during dinner time.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 of 5 stars Reviewed November 18, 2012 via mobile

The MOST disgusting hotel ever. When we checked in while the bed was made the sheets clearly hadn't been changed. The floors were not vacuumed there was food all over the place. When we went to the front desk to complain they said they only change the sheets ever 7 days. STAY AWAY from this hotel.

  • Stayed November 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Staybridge Suites, responded to this review, December 13, 2012
Dear Beckdor,

Thank you so much for your candid review of our hotel. Let me take this opportunity to apologize for the apologize for the overall dissatisfaction you had experienced. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments have all been documented and will be forwarded to the appropriate departments for necessary actions. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences.

Thank you again for posting your comments. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Janice A
Case Manager
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ILLINOIS
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed November 15, 2012

We attended a conference in Evanston, Illinois on November 7-10, 2012. Decided to stay in Glenview at the Staybridge Suites.

LOCATION--Good location with plenty of restaurants, shops, and other establishments such as Costco in the area. Only one block off of Willow Road; which has anything you want on it.

ROOMS--Suites and studio rooms have plenty of room and a good kitchen area with refrigerator, microwave, coffee maker, dishwasher, stovetop, etc. Beds in the bedroom were good, but the couch could use a newer mattress.

BREAKFAST--Very good variety of food. It was always clean; no food on the floor; no sticky tables; well stocked and maintained. Extended breakfast hours on the weekend 10:30 a.m. and during the week 9;30 a.m. Food included waffles, eggs, cereal, bread and danish products, biscuits and gravy, ham, bacon, sausage, fruit, yogurt, juices, Wolfgang Puck coffee, tea, etc. The breakfast staff was always working to keep the area clean.

NIGHTLY DINNERS--On Tuesday, Wednesday, Thursday, the hotel provides a light dinner for all guests, such as meatball sandwiches, hot dogs, nachos, salad, bread, chips, beer, soda. The time was 5:30-7:30 p.m.

STAFF--Friendly, cooperative, always willing to help. Breakfast staff was outstanding. Maid service caused no problem and were very good. Front desk efficient and ready to assist.

Room Tip: Kitchens are the same in studio and suites...just depends if you want seperate bedroom.
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Beaver Creek
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed October 25, 2012 via mobile

I read other reviews on way to hotel. Perhaps I was on alert but....time to clean up. Riped drapes, toothpaste goop on rug under sink...carpet not tile in sink area, furniture they should just donate to goodwill & worst of all...vents. I went to put my sons toys in a corner & couldn't due to the amount of dust encrusting the vent in that area...ok so I clean it off. But holy cow in our room is a closet/mechanical room with an air filter. Level of dust or whatever... just simply gross. I would fire my housekeeping director & who lets a place in such a great location look like this?

  • Stayed October 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites

Address: 2600 Lehigh Ave, Glenview, IL 60026
Phone Number:
Location: United States > Illinois > Glenview
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Glenview
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites 3*
Official Description (provided by the hotel):
Welcome to the Staybridge Suites Hotel, Glenview/Chicago, IL, in the heart of the Glen Town Center and 10 miles from O Hare International Airport (ORD). Our hotel is convenient to corporate neighbors such as Kraft, Allstate, Anixter, CVS, Altria, Grainger, Accenture, Pearson, GN Resound, Beltone, Caremark, Underwriters Laboratories (UL), ITW, Crate & Barrel, AON, Avon, Goss, AC Nielsen, College of American Pathology, Mead Johnson and North American Corporation. We are also located close to the Chicago Botanical Gardens, Ravinia Music Festival, Pinstripes Bocci & Bowling, Northwestern University, Kohl Children s Museum, Illinois Holocaust Museum and Education Center, and downtown Chicago (18 miles) via Metra regional train system. At the Staybridge Suites Glenview all suites include a desk with ergonomic chair, 2 line telephone, direct in room phone number, 40+ cable channels including HBO, DVD/CD players, fully equipped kitchens, microwaves, and full size refrigerators. Staybridge Suites Glenview offers valuable amenities such as free high-speed Internet access, a complimentary breakfast buffet every morning, 24-hour guest laundry, fitness center, indoor swimming pool, business center and Sundowner Manager's Reception. We are pet friendly. ... more   less 
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Also Known As:
Staybridge Hotel Glenview
Staybridge Suites Glenview
Glenview Staybridge Suites

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