We stayed here for a early Father's Day surprise-a family trip to Chicago & soccer game at Toyota Park. I reserved adjoining rooms for our family (3 kids and an infant). The hotel provided one adjoining room which did not adjoin to our other room which ended up another floor! The hotel was unable to give us rooms that adjoined. When we returned back to our rooms after the soccer game, the air conditioner was stuck on in one of our rooms-even when the thermostat was set on to heat and on high, the hotel was unable to do anything for us-we were stuck with a freezing cold room and an infant. Our other room had the opposite problem-the room was was to hot. The hotel refused to send someone to fix the temperature problem. For a Crowne Plaza hotel we expected better service-the hotel refused to offer us any kind of compensation-not even a free breakfast-it was a horrible experience.
- Official Description (provided by the hotel):
- Our Green hotel in Glen Ellyn Offers Service and Comfort Located just off I-355 and near Chicago, the newly renovated Crowne Plaza Lombard Downers Grove is the ideal hotel for both business and leisure travelers. With seven high-tech meeting rooms and convenient access to regional and Chicago's attractions, our hotel in Glen Ellyn is the Place to Meet. Just minutes from our Glen Ellyn hotel's location you'll find corporate headquarters, including McDonald's corporate offices, just three miles away. Sara Lee, Accenture and Aramark are each within five miles of our hotel in Glen Ellyn. You can leave the driving to us and use our complimentary shuttle to area companies and attractions within six miles. While lodging in our Glen Ellyn hotel leisure guests can easily visit area attractions that include the Morton Arboretum, Yorktown Center and Oakbrook Mall. You can fully relax in rooms that feature 32' LCD TVs, Roomlinx Entertainment and high-speed Internet access. Our Glen Ellyn hotel has made a commitment to the environment with recycling programs and low E glass windows. Our restaurant, Glen Prairie Fine Food & Drink, also supports sustainable farming practices by using natural ingredients. From the natural colors and textures to our environmentally friendly programs, the newly renovated Crowne Plaza Lombard Downers Grove hotel offers guests great accommodations with a commitment to living green. ... more less
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- Also Known As:
- Crowne Plaza Glen Ellyn Lombard Hotel Glen Ellyn