I was in Chicago for a week including a week-end and needed a hotel that was central to my appointments but also convenient to the airport and whatever I decided to do over the week-end. I found this Crowne Plaza on the Priority Club site and after checking the reviews on Tripadvisor I booked in and was pleasantly surprised at how good it was.
I travel a lot for work so am a bit jaded with hotels generally, this one is different. I was made feel welcome from the moment I approached the Reception Desk. Luz and Rose are superstars and do a great job of managing first impressions. My room was spacious, clean and quiet. The guest reception in the lobby Mon - Thur is a great way to meet the staff and other weary travelers over a pre-dinner drink.
The real gem is their Glen Prarie Restaurant which would be a success even if it were not attached to the hotel which cannot be said for many hotel restaurants. The food is great, the prices are reasonable and the staff are great.
This is a very well run hotel, you can tell because everyone you deal with on staff is on the ball and very customer focused. If you find yourself in Chicago’s south or west this is a great option but you do need a car.