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“Lack of staff at Hampton” 2 of 5 stars
Review of Hampton Inn & Suites St. Louis-Edwardsville

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Hampton Inn & Suites St. Louis-Edwardsville
2.5 of 5 Hotel   |   5723 Heritage Crossing Drive, Glen Carbon, IL 62034   |  
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Ranked #1 of 1 Hotels in Glen Carbon
Evansville, United States
1 review
1 helpful vote 1 helpful vote
“Lack of staff at Hampton”
2 of 5 stars Reviewed July 10, 2013

The Hampton at Glen Carbon was clean but appeared to need some maintence mostly small things and the staff doesn't cover the front desk. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hampton

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127 reviews from our community

Traveler rating
    67
    42
    12
    6
    0
See reviews for
45
21
10
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Las Vegas, Nevada, Usa
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 28, 2013

I arrived without a reservation and on my motorcycle and it was raining like crazy. When I went to see if I could get a room, Kathy at the front desk took care of me promptly. When the room wasn't ready she was going to give me, she upgraded me to a suite at no additional cost! How lucky can you get! With me and my lady-friend on my motorcycle, raining like there's no tomorrow, she could have taken advantage of the situation as I would have paid about anything to get out of the torrential rain and she didn't. She was outstanding!!!! She even let me park my bike under the entrance to get it out of the rain! The room was first rate, very clean, plentiful towels and what not. Breakfast was excellent and all the hotel staff were very pleasant. I will definitely stay here again!!!!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tremont, IL
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed June 22, 2013

Our family of 10 stayed overnight and very much enjoyed the accommodations. The rooms were clean, fresh and we enjoyed swimming in the pool. The breakfast was great and varied enough for everyone. What friendly staff! Even though the location is a bit out of St. Louis, we would definitely stay there again.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 21, 2013

I stayed here with my family for two nights for a mini-vacay in St. Louis to see the Arch and visit Six Flags, etc. The hotel is a bit older and ready for a soft renovation, but this didn't detract from the cleanliness or comfort of the rooms. The walls were a bit thin, but overall it was a fairly quiet location.

I appreciated how genuinely nice the staff were to us, which might seem insignificant, but if you travel as much as I do you come to appreciate genuine smiles and pleasant people. The housekeeper was very sweet and helpful, and everyone we saw at the front desk always greeted us very kindly. If I am ever in the area again I will definitely look at staying here again.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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chicago, United States
1 review
3 of 5 stars Reviewed June 16, 2013

Nice place to stay. I was there to look for an apartment for the fall to attend SIUE. I found what I needed and the hotel was a convenient place for me to stay. It was clean and comfortable. I would recommend this hotel to anyone looking for a good location, clean room, and just a safe place to lay your head at night.

  • Stayed June 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

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Pekin, United States
1 review
4 of 5 stars Reviewed June 15, 2013

We stayed at the Glen Carbon Hampton Inn while attending SIUE's springboard. It was close to the college. The hotel was clean. My only complaint would be that the carpet in the halls had rolls in them like the carpet was not stretched tight enough when installed. The room was clean. I thought the overall décor in the bathroom was dated and the vanity was pretty banged up. I would stay here again when visiting our daughter at SIUE. In fact we made a reservation for parent weekend.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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Peyton, Colorado
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 30, 2013

On a business trip, welcomed and recognized as a Hilton Honors member. As always the beds are very clean and comfortable. I had a great nights rest and when you travel extensively it is important to have a good hotel to stay in!

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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Additional Information about Hampton Inn & Suites St. Louis-Edwardsville

Address: 5723 Heritage Crossing Drive, Glen Carbon, IL 62034
Phone Number:
Location: United States > Illinois > Glen Carbon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Glen Carbon
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites St. Louis-Edwardsville 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Hampton Inn & Suites St. Louis-Edwardsville Hotel Glen Carbon
Hampton Inn And Suites St. Louis-Edwardsville
Hampton Inn Glen Carbon
Glen Carbon Hampton Inn

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