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“Good except for fire alarm!” 4 of 5 stars
Review of Hampton Inn & Suites St. Louis-Edwardsville

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Hampton Inn & Suites St. Louis-Edwardsville
2.5 of 5 Hotel   |   5723 Heritage Crossing Drive, Glen Carbon, IL 62034   |  
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Ranked #1 of 1 Hotels in Glen Carbon
Illinois
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“Good except for fire alarm!”
4 of 5 stars Reviewed February 20, 2012

We were in Edwardsville for one night visiting family. We have made previous trips but decided to try some place new. The hotel seems fairly new and was sparkling clean and nicely decorated. We had a king room on the 1st floor. We could hear conversations from neighboring rooms and some little footsteps above. Neither went on too late and didn't really disturb our sleep. What did disturb our sleep were the fire alarms that went off around 4:30 a.m. After 10 sec. or so, they stopped. A few minutes later they went off again and stopped. After the THIRD time I called the front desk. As we suspected it was a malfunction caused by humidity in the pool area when the overnight temps dipped too low. It seems like this is a recurring problem they were aware of. Seems they should take steps to correct it. Since we were basically only there to sleep, being awakened at that hour didn't make us too happy. We checked out the next morning and mentioned it (nicely) to the desk clerk. She was very nice and ended up giving us a gift certificate to cover 1 night to be used on our next visit. She also offered to comp that night but we opted to use it for another visit. All in all, a very nice stay!

Room Tip: Choose an upper floor - they might be quieter.
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  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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127 reviews from our community

Traveler rating
    67
    42
    12
    6
    0
See reviews for
45
21
10
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Glen Carbon, Illinois
1 review
4 of 5 stars Reviewed December 26, 2011

This is not a very well-known hotel, and you can't find it on GPS because the road it's on is its driveway...anyway, we had fun. They keep coffee and hot cocoa in the lobby which also has a fire in the fireplace and a huge TV and comfy couches. We chilled there for hours :) You can use the computer for free. The pool is wonderful, the hot tub is awesome. The staff is super friendly. After staying there for 2 days we were bestfriends with all of them. Also, there's an exercise room, so it's cool. Oh, and there's a snack bar and vending machines on every floor. :D

Room Tip: 3rd floor, west side rooms are the best. You can see the St. Louis arch and they are quieter.
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  • Stayed December 2011, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 31, 2011

My husband and I travel constantly. (Stay at Hampton several times a month)This Hampton is by far a number one favorite of ours. We travel a lot and often travel through the Saint Louis area and have to stop frequently for the night here. The staff was amazing. We think Management must be amazing too in order to keep this property so nice at 3 yrs old. It looks brand new. No odors. No stains.No sign of wear. About five miles away is a great place to eat that one of the workers recommended called 54th Street Grill and Bar. It is a family restaurant. Very good selection even for healthy conscious people like us. The hotel looks like it is in the middle of nothing. But don't be deceived. The restaurant above has tons of shopping right there and the town looks so new and exciting.

Room Tip: Love the first floor. Very quiet.
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  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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gainesville, ga
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 23, 2011

Hotel is right off the highway and within 20 mins of St Louis attractions. Sound proof, comfortable, flat screen tv, Hot breakfast, including be able to make your own waffles, breakfast is included with your stay. room was clean, bathroom was clean. Staff kind and helpful. Nice hotel. I would stay here again

  • Stayed October 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rochelle, Illinois
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 18, 2011

I have stayed here twice to visit our child who is a student at SIUE. The hotel is close to campus and a quick drive. It is quiet and clean with a good breakfast. Staff is helpful. Kind of pricey so we have a hard time choosing between value and convinence. If you are willing to pay the extra dollars, stay there. Also wish they offered a family suite as that would be easier for our family. If our whole famly goes, we can not stay here.

Room Tip: Wish they offered a family suite.
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  • Stayed January 2011, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
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Colorado Springs, Colorado
Senior Contributor
26 reviews 26 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 12, 2011 via mobile

We stayed here on a family trip for four nights and really enjoyed it. Clean, comfortable and a very spacious, wel-equipped room. Highly recommended.

  • Stayed August 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Wisconsin
Top Contributor
56 reviews 56 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 29, 2011

An excellent Hampton Inn with an EXCEPTIONALLY friendly and efficient staff. Our room with two queen beds was very comfortable and very nice. Friends had a king suite-great with lots of room and worth the extra cost! HD flat screens in the rooms with real HD channels, not "stretch" pictures! Rooms have micowave & small frig. Good free breakfast in main floor dining area with plenty of tables. Not sure if there are any restaurants real close- we drove a few miles to find a restaurant for lunch/dinner and a store. Thae only negative (hardly worth mentioning) -all they have are "non-microwave eco-friendly" paper cups that can't be used to re-heat coffee in the room microwave and are small and not real good for drinks on ice, but a very minor inconvenience and hardly a reason not to stay here.

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites St. Louis-Edwardsville

Address: 5723 Heritage Crossing Drive, Glen Carbon, IL 62034
Phone Number:
Location: United States > Illinois > Glen Carbon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Glen Carbon
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites St. Louis-Edwardsville 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Hampton Inn & Suites St. Louis-Edwardsville Hotel Glen Carbon
Hampton Inn And Suites St. Louis-Edwardsville
Hampton Inn Glen Carbon
Glen Carbon Hampton Inn

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