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“Delightful” 5 of 5 stars
Review of Stoney Creek Hotel & Conference Center - Galena

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Stoney Creek Hotel & Conference Center - Galena
2.0 of 5 Hotel   |   940 Galena Square Dr., Galena, IL 61036 (Formerly Stoney Creek Inn Galena)   |  
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Ranked #1 of 11 hotels in Galena
Chicago
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
“Delightful”
5 of 5 stars Reviewed March 20, 2013

We were impressed with the cleanliness and friendly staff. The decorating is enjoyable, so many details to pique your interest but not tacky. The pool temperature was perfect and on our third day there we were delighted to be able to join a water aerobics class. We look forward to returning soon.

Room Tip: Our friends selected a room with a fireplace, we didn't as we have one at home in our bedroom we...
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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537 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
  • English first
  • French first
  • Any
English first
Wheaton, Illinois
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 20, 2013

We stayed at the Stoney Creek Inn in Galena, IL, for 3 nights last weekend (3/15/13 through 3/17/13). We booked a standard room with a king bed. The room was very clean, quiet, and comfortable. The hotel is well-decorated in an outdoorsy style. There is a nice pool and hot tub. The breakfast is great, better than we had expected, with juice, yogurt, waffles, muffins, cereal, and hot items like sausage and eggs. Regular and decaf coffee are available all the time. Staff was very friendly. We will stay there again.

Room Tip: We booked online and asked for a quiet, standard room. We were very pleased with the room they prov...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mason City, Iowa, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2013

We stayed at the Stoney Creek Inn in Galena, IL last weekend 3/15/13 and it was wonderful! We stayed in a whirlpool/fireplace suite that was everything we expected. The room was tastefully decorated and immaculate..hotel was comfortable, cozy, and quiet. Staff was all very helpful and friendly. The morning breakfast offered a nice variety of items. We came to Galena for a romantic weekend getaway and that exactly what we experienced at the Stomey Creek Inn! We will definitely be returning in the future!

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jack K, Vice President of Corporate Support Services at Stoney Creek Hotel & Conference Center - Galena, responded to this review, March 20, 2013
Thank you for the kind remarks! We are so pleased that you enjoyed your visit an we look forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westchester, Illinois
1 review
4 of 5 stars Reviewed March 17, 2013

If you are looking for a nice hotel at a good price try the Stoney Creek Inn in Galena, IL. We stayed there the night of 3/16/13 and were pleasantly surprised. The room was clean and comfortable. The staff was friendly and helpful. I wouldn't hesitate to go back! I would have like to have seen a bit more variety in the hot part of the breakfast. The morning we were there they served small biscuits and gravy. Scrambled eggs would have been a nice addition. Overall this is a great hotel at a great price.

Room Tip: Rooms 1-6 are in the new section and were very quiet.
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterloo, Iowa
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 12, 2013

Stayed at the Stoney Creek Inn in Galena this past weekend (3/10/13), and even though the lodge, rooms, and pool area was nice, the service was horrible. Visited the bar with my folks Saturday evening for a cocktail, and the bar tender talks my mother into a small night cap,...Ok no big deal, until she charges $12.00 for a drink the size of a shot glass. Really, for a drink she was interested in to begin with??
We called down to the front desk Sunday morning to get a name of a cafe in the local area to have breakfast. We described the area being very particular of the surroundings, and she couldn't help us, nor was she interested in finding us help.
Our family gathering had 5 rooms with no special rate. When we asked if we could get 1 room upgraded for our folks, as a place to congregate, we were turned down.
We will look for a different place to stay the next time we travel the Galena area.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jack K, Vice President of Corporate Support Services at Stoney Creek Hotel & Conference Center - Galena, responded to this review, March 20, 2013
Dear Brian,
On behalf of our entire staff, please accept our sincere apologies for your unpleasant experience. We work hard at training our staff to be friendly, courteous and helpful and it would appear that we failed to live up to your expectations. As many other of our reviews will certainly attest, and fortunately for our guests, your poor experience is rare indeed, but that does not excuse our apparent lack of service. Due to occupancy levels, we can’t always guarantee an upgrade, no matter how deserving. Thank you for sharing your concerns and again, our genuine apologies.
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davenport, iowa
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed March 3, 2013

We stayed at Stoney Creek last night, March 3rd. We had never stayed at a Stoney Creek Inn before and we really enjoyed it! We stayed in a deluxe King. The room was clean and cozy, and the bed was very comfortable. Although we did not take advantage of many of the amenities, we were impressed with the pool area and thought it was nice they had a small bar and offered clothing and other items for sale. We loved the fireplace in the lobby:). We were happy with the breakfast provided. They offered a variety of breakfast items and juices.

The staff members were extremely friendly and helpful. We would definitely return!

Room Tip: Would have skipped the deluxe king but the regular king rooms were all booked.
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 1, 2013

Stayed for a weekend in February 2013.

From check-in to check-out, wonderful and GENUINE service by staff, notably the front desk crew. Thanks Judy!

Had a two Queen room (Room 17.) Rooms are comfortable, decorated more like a home then a hotel. Quality bathroom, desk chair and another comfortable sitting chair.

Hotel is dog friendly, they provided at no extra charge a huge crate for my small dog for the times times we had to leave him in room. Also food/water bowls and a doggie welcome bag.

Beds super comfy, nice modern room appliances.

Hotel is close to downtown Galena, there is a grocery store and couple restaurants within walking distance of hotel.

Thanks again for the great weekend!

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Stoney Creek Hotel & Conference Center - Galena

Address: 940 Galena Square Dr., Galena, IL 61036 (Formerly Stoney Creek Inn Galena)
Phone Number:
Location: United States > Illinois > Galena
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Galena
#4 Family Hotel in Galena
Price Range (Based on Average Rates): $
Hotel Class:2 star — Stoney Creek Hotel & Conference Center - Galena 2*
Official Description (provided by the hotel):
Gravitate to Galena. After a wonderful day shopping more than 100 antique stores, marveling at historic 19th-century architecture, playing a round of championship golf, hitting the slopes or experiencing one of Galena's many unique restaurants, the Stoney Creek Hotel rooms and theme suites are the perfect place to unwind. Relax by the fire or in our indoor heated pool. We look forward to your arrival. ... more   less 
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Also Known As:
Stoney Creek Inn Galena Hotel Galena
Stoney Creek Galena
Stoney Creek Hotel Galena

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