We stayed at the Galena Stoney Creek Inn for two nights.
The rooms are small and the place is extremely noisy. You can here everything. From someone above you using the toilet to the guy next door coughing.....
The breakfast is laughable. All styrofoam, and terrible quality.
Lets talk service. There clearly seems to be a racial bias. To me (white male) the staff was courteous and helpful, to my wife (Asian) they were rude and unhelpful. They wouldn't even let her go up to the room, despite the fact that they had called me and I had asked to send her to our room (she arrived a day later than the rest of us). When she asked for additional blankets she was told there were none, despite the fact that she could see them in the backoffice and eventually she got some but only after much discussion.
I had requested two rooms close to each other and was told that not possible as fully booked and checked in. Hours later we met someone who had just checked in the room across from us and actually didn't want to stay there as they preferred to be closer to the pool.
So, obviously staff ignored my request willfully or was incompetent to find appropriate rooms.
We will not return....
- Also Known As:
- Stoney Creek Inn Galena Hotel Galena
- Stoney Creek Inn Galena Hotel
- Stoney Creek Galena
- Stoney Creek Hotel Galena
- Official Description (provided by the hotel):
- Gravitate to Galena. After a wonderful day shopping more than 100 antique stores, marveling at historic 19th-century architecture, playing a round of championship golf, hitting the slopes or experiencing one of Galena's many unique restaurants, the Stoney Creek Hotel rooms and theme suites are the perfect place to unwind. Relax by the fire or in our indoor heated pool. We look forward to your arrival. ... more less
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