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“Ski Motel” 4 of 5 stars
Review of BEST WESTERN Designer Inn & Suites

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BEST WESTERN Designer Inn & Suites
2.5 of 5 Hotel   |   9923 W US Route 20, Galena, IL 61036-9187   |  
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Ranked #5 of 11 Hotels in Galena
Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
“Ski Motel”
4 of 5 stars Reviewed March 8, 2013

A very nice place to stay when visiting Galena all year round. Nice people who are accommodating and friendly. Very reasonable rates, clean rooms and HD TV. Have stayed at this place at least 3 times and never disappointed.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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264 reviews from our community

Traveler rating
    141
    73
    31
    13
    6
See reviews for
56
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • German first
  • Any
English first
Dubuque, Iowa
Top Contributor
210 reviews 210 reviews
45 hotel reviews
Reviews in 58 cities Reviews in 58 cities
311 helpful votes 311 helpful votes
4 of 5 stars Reviewed March 6, 2013

We decided to do an overnight in Galena in February 2012 for my birthday (only 20 minutes away from Dubuque, IA).

We were kind of thinking about a theme room as a nice getway from the kiddos. I had checked into the rooms at the Don Q Inn in Dodgeville, Wi, but the rooms seemed really dated and the price was pretty high. Also, there was not much in Dodgeville that we wanted to see, other than the House on the Rocks, and I think we will save that for another time. The Best Western Designer Inn and Suites has theme rooms here, so we looked at this hotel next. Unfortunately, all theme rooms were sold out (this was Valentines' weekend), but they did have a king bed with whirlpool and fireplace available for a lot less than in Dodgeville, so we booked it.) What a great choice!!!

The room was great for a romantic overnight not far from home. I am posting pictures to show how nice the room was. We will definitely come back and will try to get a theme room the next time. They look great from the pictures we have seen.

Anyway, our room was clean, nicely decorated, and well taken care of. The bed was comfy. There was a flat-screen TV. The whirlpool was way big enough for two and was in the bedroom, not some tiny tub stuffed off into a bathroom that only fits one. There was an inside and outside door. We were actually on the parking lot side on first floor, so we did not have much of a view or a balcony, but it looks beautiful from the other side of the hotel. I would request the side facing the woods if I was booking again, and I think a balcony would be nice too.

The staff were friendly and open to giving ideas on what to do.

We did not get a chance to try the breakfast or pool area, but we hope to try both of them in the future, as we have heard great things about them both.

We would definitely recommend this place to friends and will be back ourselves!!!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedar Rapids, Iowa, United States
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 4, 2013

This is the second time we have stayed here in three years to go skiing. It is a 15 min drive to Chestnut, probably one of the closest hotels and is very affordable. Staff was very nice and friendly. The room (2 queen) was very spacioius and clean, including a nice sitting area and a porch. Breakfast includes hot choices- make your own waffles, eggs, meat- as well as pastries and the usual other amenities and is very good. The kids loved the indoor/outdoor pool and the hot tub was great after a day on the slopes. The pool closes at 10, would be nice if the pool stayed open until 11 on Friday & Saturday. The rooms look like they have been redone lately. The exterior and public spaces could use some lite maintenance and updating. I will definitely stay here again!

Room Tip: Any of the rooms on the second or third floor should be great however couples should consider one of...
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toledo, Iowa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2013

My husband and I were travelling and heard about what a great place Galena is to visit. Our stay at this hotel really made our trip fantastic. The staff was extremely friendly and helpful and our room was very clean and spacious. We are planning our next stay there again soon and woulld highly recommend it to everyone!

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Freeport, Illinois
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 3, 2013

Stayed here again. The room was really clean. The fireplace in the room was nice to have. The breakfast tasted good. It was presented well and kept clean. The desk clerk was very friendly.
Will stay here again.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubuque
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed February 16, 2013 via mobile

Awful! Pool is fairly small and only open til 10:00 at night! On a Friday!!!!!!!!!!!!!!! Awful service got in the room the toilet wouldn't flush and went to call front desk well guess what? Phone didn't work! Then call her on our cell and she says well we can see what we can do with a hush. She comes up stomps through the room and fixes both and leaves and says have a nice night. Yea ok lady horrible room!

  • Stayed February 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 16, 2013

I arrived at the Best Western in Galena and was quite impressed. The room was clean, spacious, well taken care. The service was great and so was the price. I would definitely come back. Although, I was not able to enjoy the breakfast or the pool because I wanted to stay in bed, other guests informed me they were great.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Designer Inn & Suites

Address: 9923 W US Route 20, Galena, IL 61036-9187
Phone Number:
Location: United States > Illinois > Galena
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Galena
#5 Romantic Hotel in Galena
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Designer Inn & Suites 2.5*
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Also Known As:
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western

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