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“Great little place for the price” 5 of 5 stars
Review of BEST WESTERN Designer Inn & Suites

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BEST WESTERN Designer Inn & Suites
2.5 of 5 Hotel   |   9923 W US Route 20, Galena, IL 61036-9187   |  
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Ranked #5 of 11 Hotels in Galena
Des Moines, Iowa, United States
1 review
1 helpful vote 1 helpful vote
“Great little place for the price”
5 of 5 stars Reviewed January 31, 2013

My fiance and I stayed at the Best Western Galena for 3 nights in early December. The hotel itself was very presentable - clean and tidy. The staff was very helpful and made sure we knew of all the amentities and answered any questions and made suggestions for local places to visit. The room itself was very nice, my fiance was very impressed with my choice for booking this hotel. :) It was a very large and open with a LOT of storage (if you need it). The bed was comfy and we liked the nice touches of the pottery lamps and old sewing wheel tv stand. We especially enjoyed the breakfast provided and the snacks the hotel offered too! There was always hot coffee if you needed it too! We utilized the pool and hot tub which were excellent and a great way to relax after a day of shopping and strolling. I also really enjoyed the fact that they offered WIFI so I could utilize that on my laptop. I did notice they also had a computer in the lobby for guest use. The hotel is also in a great location from downtown Galena. We had a nice time in Galena and when we return we will book at the Best Western!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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288 reviews from our community

Traveler rating
    155
    81
    32
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    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • German first
  • Any
English first
Syracuse, NY
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 11, 2013

We stayed for 2 nights in 2 different rooms over the New Years Holiday. The first night we stayed in the Roman Holiday Suite. The second night was in a regular king Whirlpool Suite. The first night definitely outranked the second, solely on how beautifully the owners have re-done these suites. We had a sneak peek into a couple that are currently being re-done. It became obvious at that point that the owner's creativity and and love for that place was evident. Both rooms were clean and comfortable. The newly renovated suite had a more comfortable bed and was quieter. Both room were an excellent value. Some have mentioned the lack of proximity to downtown Galena, It was an easy drive in, and an easy drive out of town when time to leave. We did not partake in the free breakfast as there was a place that was recommended to us that we could not pass up. Would stay here again anytime.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 2, 2013

Really wonderful people on the staff. Comfortable rooms, spacious, nice breakfast bar, coffee 24/7, and Splenda on the coffee bar. The place was convienient to resturaunts, large selection of snacks available at the gas station next door, and plenty of parking places just outside the front door.

Room Tip: All rooms were great.
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Middleton, WI
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 1, 2013

Galena is a gem and although there are many establishments to choose for lodging, you can't get a better room for the price. The weekday prices are a steal! This hotel has close proximity to the main strip and historical sites, clean and easy check-in/out. Wireless internet worked well, and the service and breakfast were outstanding. My wife and I especially enjoyed the indoor/outdoor pool with cedar lined walls and hot tub inside. We originally booked a regular room, however after a tour of the fantasy suites we chose to upgrade to the Crystal Cave-this was the highlight of the hotel. High end amenities, including a Kohler steam/massage shower, sauna and whirlpool make the suites a MUST see. We also had a surprise basket from management-nice touch for our first stay! We will return to Best Western Designer Inn and Suites and look forward to their new fantasy suites. Galena is a gem and so is this hotel!

Room Tip: Go for the fantasy suites...worth the extra cost!
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Davenport, Iowa, USA
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 21, 2012

we were pleasantly surprised to find a suite waiting for us when we arrived, even though we did not book one. We enjoyed our stay, the room was very comfortable and cozy. the internet in the room worked great, never lost signal. We will return next time we are in the area!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, Wisconsin, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 15, 2012

My husband and I needed a mini get-a-away to relax and spend time away from 4 kids, hectic schedules and work. Drive from Madison was beautiful and only ~ 1.5 hours. Galena is a quaint and historic town that had plenty of activities to fill 2 days. We stayed at the Best Western Designer Inn and Suites and opted for one of the specialty suites...the cave! The service was great, checking in and out was a breeze, and the hospitality breakfast was the best free breakfast we've experienced! (Fresh waffles, scrambled eggs, biscuits and gravy, coffee, yogurt, fruit and coffee/juice/tea.) The location was perfect, near President Grant's home and only a few minutes from Main Street. By far our fantasy suite was the best part of the trip. It's a piece of Las Vegas in the middle of a Best Western! We stayed in the Crystal Cave, the entire room is sculpted to look like a cave, along with water feature, walls, lighting and decor. The luxurious shower, whirlpool and sauna were so relaxing in the privacy of our own room . We even had enough time to take a dip in the indoor/outdoor pool. You can't beat the quality, price, service and location. We will definitely return! Maybe the Rain Forest suite will be ready!

Room Tip: For a romantic night, go for a fantasy suite! I recommend the Crystal Cave
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Designer Inn & Suites

Address: 9923 W US Route 20, Galena, IL 61036-9187
Phone Number:
Location: United States > Illinois > Galena
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Galena
#6 Family Hotel in Galena
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Designer Inn & Suites 2.5*
Number of rooms: 42
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Also Known As:
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western

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