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“wedding in Galena” 3 of 5 stars
Review of BEST WESTERN Designer Inn & Suites

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BEST WESTERN Designer Inn & Suites
2.5 of 5 Hotel   |   9923 W US Route 20, Galena, IL 61036-9187   |  
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Ranked #5 of 11 Hotels in Galena
Bettendorf, Iowa
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
“wedding in Galena”
3 of 5 stars Reviewed September 24, 2012

Slightly overpriced for what you get. I expected the room to be a little nicer. They were clean, it just looked more like a $99 room than a $177 per night room. We stayed one night for a wedding we attended in Apple river, IL, which was about 35 min away. Our friends stayed in the Irish Cottage which was a little more, but a lot nicer. Overall, I would pick a different hotel to stay in next time.

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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290 reviews from our community

Traveler rating
    156
    82
    32
    14
    6
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • German first
  • Any
English first
Lake Geneva, Wisconsin
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 20, 2012

Nothing fancy.. but simply decorated.. and cleanliness goes a long ways! Our room was exceptionally clean and spacious. I liked the idea of having a sitting area to just chill out and watch TV after a long day of shopping down Main Street. The patio was a nice bonus too. The breakfast they offered was your basic continental breakfast along with a different hot breakfast selection every morning. They had french toast one morning, biscuits and gravy the next, make your own waffles.. and so on. There was always hot coffee, even in the evenings. Everyone was very helpful and polite. The price on the rooms here just can't be beat. Very good experience. We will stay there again next fall.

Room Tip: Definitely ask for a room in the back with a patio overlooking the woods.
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Fox River Grove, IL
Top Contributor
67 reviews 67 reviews
23 hotel reviews
Reviews in 32 cities Reviews in 32 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 20, 2012

This is a great hotel to use if visiting Galena. For the price, you get a clean and fresh hotel room. The beds were average but acceptable. The pool was a lot of fun. Both and outside and inside pool connected by a small doorway of sorts. Hot tub. Workout room. Lobby with coffee at all times and games to play by the fire. Very friendly/helpful staff and so close to Galena, your are downtown in less than 5 minutes.

The only downfall was thin walls. We had a rather noisy neighbor that kept us up all night. Cant blame the hotel itself for other peoples rude behavior.

Plan to stay here again!

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Minneapolis
Top Contributor
97 reviews 97 reviews
94 hotel reviews
Reviews in 84 cities Reviews in 84 cities
125 helpful votes 125 helpful votes
3 of 5 stars Reviewed September 15, 2012

Stayed here 1 night on the way to Mississippi. There are a lot of quaint, charming, expensive places to stay in Galena which could be a good option for a weekend stay but I was on a road trip and looking for reasonable price and adequate accommodations so this place was perfect. Room and furnishings were fine, nothing special but all clean and functional.

Do need to call out the desk clerk for great service though. There was major road construction on the main thoroughfare through town and the only way back across the river to the old downtown where I wanted to go for dinner. I asked him for an alternative route and he suggested a place I could park across the river from downtown and walk across the pedestrian bridge, skipping the drive across. Worked out perfectly, plus I discovered a corner of Galena I might not have seen otherwise!

  • Stayed April 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Hammond, Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 10, 2012

Very close to Main St. we enjoyed the best western very much. Right on US20; it had a nice little pool, excellent breakfast (try the sausage) and a very spacious room. There are 2 places to eat within 1/2 block of the motel ( a pizza place and an Irish restaurant/lounge). There is also a gas station/store right next to the hotel. Even though the hotel was very small it was the perfect place to spend an evening or 2 when heading to Galena. We will be back.

Room Tip: some rooms have balconies looking into the woods; next time we will ask for one of them
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Des Moines, Iowa
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 9, 2012

While this is not a fve star hotel, the is te best deal. They have a military discount and they offer a full, hot breakfast included in the price of the room. I chose this hotel because of the free breakfast and the hot tub/pool. The room was clean, the TV was modern and larger than what I have found in most economy hotels. The mattress was very comfortable and we had a great night's sleep. A great touch is most, if not all rooms have a balcony or patio.
Like a lot of Galena, this hotel is not completely handicapped accessible. There is no elevator, so if you are visiting Galena during tourist season, make your reservation early to get a first floor room of you need one.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
romeoville
Top Contributor
58 reviews 58 reviews
12 hotel reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 8, 2012

I would stay here again. Nice breakfast and room. There is no elevator in this hotel. Okay bed and nice balcony. They have many different themed rooms like a rainforest etc. We go Galena quite a bit. Price for the room was vey good. There are restaurants nearby.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Designer Inn & Suites

Address: 9923 W US Route 20, Galena, IL 61036-9187
Phone Number:
Location: United States > Illinois > Galena
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Galena
#6 Family Hotel in Galena
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Designer Inn & Suites 2.5*
Number of rooms: 42
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Also Known As:
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western

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