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“Nice room, but....” 3 of 5 stars
Review of Longhollow Point Inn

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Longhollow Point Inn
2.0 of 5 Hotel   |   5129 Longhollow Rd, Galena, IL 61036   |  
Hotel amenities
Ranked #9 of 11 Hotels in Galena
Chicago, Illinois, United States
1 review
3 helpful votes 3 helpful votes
“Nice room, but....”
3 of 5 stars Reviewed September 25, 2012

We went in these hotel a couple of times, just to have some peaceful and bonding time with my family, the room was excellent, but the water is brown in the tub, We complained it to the front desk but she said we will let it run for 5 minutes, we even run it for15 min. ,still the same,it was so disappointing, I just hope that they can fix these problem.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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17 reviews from our community

Traveler rating
    7
    6
    3
    1
    0
See reviews for
3
11
Solo
0
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Evanston, Illinois
Top Contributor
58 reviews 58 reviews
26 hotel reviews
Reviews in 38 cities Reviews in 38 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed November 10, 2011 via mobile

We have stayed here several times. Front best staff are wonderful, helpful, and always willing to make things right. The rooms are clean, bright, large. The chain has gone green, not a bad idea but they have gone too far. Water hard, water saving shower heads make taking a shower a chore. Not enough water to rinse soap off. Front desk said that was their biggest complaint.
Still best value.

  • Stayed November 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
iowa
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed October 4, 2011

My husband and I decided to go to Galena for his birthday weekend. We checked in to the Longhollow Point Inn and were immediately impressed. The setting is beautiful, the room was clean and updated, there was a large whirlpool tub and gas fireplace.

I thought it was a bit odd that the bed was a Murphy bed and had to be unfolded from the wall, but it seemed comfortable enough that it didn't matter.

I was excited to try out the enormous tub, started to fill it up, and was disappointed when the water was a murky brown! I let the water run for a while and it just got worse. After giving up on the bath, we went to sleep, only to hear entire conversations from the adjoining rooms. I've never been in a hotel with such thin walls. I woke up several times during the night from noises in the hall or other rooms, didn't want to take a shower in brown water or make coffee with the brown water and checked out feeling tired and in need of a shower.

Although the resort had some definite positives, I wouldn't return.

  • Stayed September 2011, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, Illinois
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 10, 2010

We just got back from our trip to Galena. We were there for a week and had an amazing time! We used a week of a family timeshare and exchanged it for this resort. Longhollow Point Inn was a beautiful resort with an indoor swimming pool and spa. The rooms were recently remodeled and very cozy. I could see it being a great romantic getaway, there is a fireplace and a Jacuzzi tub. We went with our 20 month old son though and still had a wonderful time. It was great to be able to cook some meals there and save money. There was also a washer and dryer in the room and that was very convenient. We stayed in a one bedroom, the studio rooms don't have a washer and dryer but there is one on site to use for free. The only thing I would change would be that I wish they had more TV stations. I think it was just a basic 12 or 13 channels. The resort did have movies though that we could rent and that was great. The people at the front desk were so helpful. Stacy gave me loads of info on all the attractions and restaurants. I would love to go back sometime in the winter too.

Very pleased :)

  • Stayed July 2010, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lockport, IL
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 12, 2009

The first thing we noticed about the hotel was that is was extremely clean. The staff was very nice and helpful about restaurants and sites to see. We stayed in a studio which was enough space for my husband and I. The whirlpool tub was great and plenty big. The fireplace was such a nice touch to the room. I read reviews about being able to see through the bathroom, but they have a wooden screen that you put up when you are using the bathroom, so that wasn't a big deal at all. I am not sure if they made those later after hearing all the complaints about it. The only complaint that we had was that the shower was extremely small. We are pretty small people ourselves and we had a hard time. There is no where to put anything in there and you can barely move around. It could have been a little bigger considering the bathroom is huge. Overall very nice place to stay, very quiet, and would definitely go again.

  • Stayed August 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plainfield, IL
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 25, 2009

We checked in the Worldmark Galena / Longhollow Point Inn this past weekend, August 15, and stayed for 4 days. We had a one-bedroom unit with a king-sized bed and an additional queen-sized Murphy bed in the living area. The entire unit was remarkably clean and unlike other resorts we’ve stayed in before, this one did not have any smells when we entered. It felt brand new. The bathroom was very spacious and even had a whirlpool tub which our 2-year old son thoroughly enjoyed. The kitchenette was well stocked with utensils, pots, pans, spices, dishwashing detergent, garbage liners, paper towel and the kitchen appliances (e.g. blender, toaster, coffee maker, refrigerator, electric stove, microwave oven, dishwasher) were all clean and well-maintained. I should mention though that the coffee they had on stock did not taste very good so we had to get our own after trying out one pack. We also had our own washer/dryer inside the unit and we were very pleased to find that the resort also provided us with laundry detergent good for two loads.

Our unit was on the second floor towards the back of the building which afforded us a nice view of the hills in Galena. However, I would imagine that if you ended up on the lower floor or any unit facing the parking lot, the view would probably leave much to be desired. During our stay, the building was undergoing some roof repairs and so workers were on our balcony for the most part of the day. Obviously this kept us from maximizing the use of the space and ultimately, covered our nice view. We were also woken up by the noise of the on-going repairs as their work starts at 8am each day.

There’s also an indoor pool which, again, our son enjoyed so much. Other than that though, there’s no other interesting activity that a toddler might be able to enjoy within the resort. There is only one computer for public use in the lobby/common area which is another downside, in my opinion. But then again, if you’re truly on vacation, you won’t really need the computer/internet much other than for emergencies or a quick surf for points of interest in the surrounding areas.

Overall, I would highly recommend this resort given the amenities, the overall appearance, cleanliness, friendliness of staff and location relative to downtown Galena. It’s a great place for a relaxing vacation!

  • Stayed August 2009, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cHIcago
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 21, 2008

I can't describe how satisfied I was with the conditions at this hotel. The people that wrote before me described the amenities very well, so I will not repeat them. One thing to mention is that 10 min. from downtown Galena does not seem so far away for me. I must say that I enjoyed the quietness and the cleanliness of this hotel.
I would definitely recommend this place to everyone and this will be my "future home" in Galena :)
P.S. A very romantic place

  • Liked — The amenities
  • Disliked — N/A
  • Stayed April 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Longhollow Point Inn

Address: 5129 Longhollow Rd, Galena, IL 61036
Location: United States > Illinois > Galena
Amenities:
Fitness Center with Gym / Workout Room Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 11 Hotels in Galena
Price Range (Based on Average Rates): $
Hotel Class:2 star — Longhollow Point Inn 2*
Number of rooms: 41
Reservation Options:
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Also Known As:
Longhollow Point Hotel Galena

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