The good: lots of parking, a refrigerator and microwave in the room, good, plentiful, well-attended breakfast, decently equipped exercise facility and small but nice pool. Our bed was very comfortable.
The bad: After driving a few hours at the end of a long work day, we arrived to find two staff at the desk who were only able to help one person at a time. I know--not earth shattering, but not exactly Hilton level hospitality either. I appreciate that staff were thorough and even downright chatty, but it was much less endearing being the next person in line wondering why in the heck it took two people so long to accomplish a relatively simple job. Another fine point that missed the Hilton mark is that we were not greeted as Hhonors members, and received no special perks. While our room was comfortable, you could very easily hear every little noise from the hallway, most notably doors slamming. Lastly, the TV was SMALL, somewhat challenging to see from the bed and with a pretty limited selection of channels.
The ugly: While nicely equipped our room was DUSTY. I don't mean that I white-gloved the top of a window sill or something...the coffee maker, telephones, portions of the desk and TV/entertainment center had so much visible dust you could write notes in it. In addition, it was evident that the sink had leaked onto the wooden shelf beneath it and no one had bothered to wipe up the big, dirty water stains...not the permanent kind...the dirty kind. So, while the rest of the room looked clean, we didn't have much confidence that it had gotten much housekeeping attention.
Would I stay again? Sure...if I were in the area and needed an affordable place...do I think it's up to par with the many, many other Hilton properties in which I've stayed? Absolutely not.
- Also Known As:
- Freeport Hampton Inn
- Official Description (provided by the hotel):
- Discover the Hampton Inn Freeport, IL hotel, a historic property located off US 20 East, perfectly situated within walking distance of Lincoln-Douglas Debate Square. Hotel guests can take advantage of the many value added amenities offered by Hampton Inn. Start your day with our free hot breakfast buffet daily, and enjoy free WiFi in every room and throughout the hotel. Relax and unwind in our clean and fresh Hampton beds, or stay productive with our handy lap desk. Keep your fitness routine in our fitness center, or take a leisure dip in our pool. We look forward to having you! ... more less
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