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“Stayed for Business-Very Nice” 5 of 5 stars
Review of Comfort Suites

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Comfort Suites
2.5 of 5 Hotel   |   137 Ludwig Drive, Fairview Heights, IL 62208   |  
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Choice Privileges Points
Ranked #5 of 10 Hotels in Fairview Heights
Certificate of Excellence
O'Fallon, Missouri
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Stayed for Business-Very Nice”
5 of 5 stars Reviewed September 13, 2012

We stayed there for 3 days and it was very comfortable and clean. I thought it was a very nice place to stay. The rooms were very clean and the staff was excellent. We were on the first floor and did not hear any noise at all. We will stay there again. The breakfast was average. This was very close to many restaurants.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank jmbbjb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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123 reviews from our community

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Ohio
Level Contributor
98 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed September 4, 2012

I recently stayed at this property during a weekend trip to visit my son. The property overall was clean and neat. However, there were a lot of stains in the carpeting throughout the property and in our room. The property is conveniently located for quick trips to St. Louis. There are many choices of restaurants within walking distance (Joe's Crab Shack, Olive Garden, Red Lobster, and others). Hungry for pizza? Try Fortels, they will deliver, a menu can be obtained at the front desk. There is also a mall and several shopping areas nearby. The hot breakfast buffet was very good with several choices. The staff was very friendly and helpful.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank BeachykeenOhio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Illinois
Level Contributor
76 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed August 13, 2012

I was very disappointed in this hotel. I booked four rooms and all four couples complained that their carpeting was terribly dirty and stained (a lot). In addition, in our room there was "stuff" on the front of the tub, the caulking needed redone, the jets in the whirlpool were filthy (I would have never considered using it), and the wallpaper was spotted and stained. I even thought maybe it wouldn't come off, but I took the washcloth and it wiped right off. EWWW. It really could be a nice place. They thought of everything in the room, the place is quiet, the beds are comfortable, and the front desk is nice and friendly. Breakfast is even pretty good. Don't let the round egg patties fool you - they are tasty. MANAGEMENT: JUST CLEAN IT BETTER AND YOU COULD HAVE A NICE PLACE!

Room Tip: Whirlpools are a nice idea, but it doesn't pay if you can't stand to use it because it is no...
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  • Stayed August 2012, traveled with friends
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank rednanIllinois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bonney Lake, Washington
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed August 11, 2012

The interior corridors were quite nice and brightly lit. The rooms were adequate but cannot say much more. The room here was spacious, but smaller then most Comfort Suites. The staff was nothing special, just going through the motions, nothing more. The breakfast made up for any minor shortfalls. The separate breakfast room and multiple flavors of waffles (blueberry or original), along with the hot items was absolutely wonderful.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank CTParks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Little Rock ,AR
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 29, 2012

Nice place to stay for $90. Breakfast was good and hotel was clean with the exception of spots on our carpet.
We enjoy the shopping and resturants close by.
We stay here when going to baseball games and ride the train into town.

  • Stayed July 2012
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank loveacleanroom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodbridge, Virginia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 18, 2012

The carpets were stained in the corridors and the rooms. Our initial room was not properly cleaned thre was hari and debris on th efloor aroudn the toilet and under the counter in the restroom and the carpet was stained. The second room we were provided the carpet was stained, the room smelled, there was an old worn toliet seat on the stool, the metal tabs around te interior of the sink and tub both displayed a build up of grime and again debris on the floors of the restroom. Due to pressing circumstances, we were forced to take the thrid room and stay at this location...I went to car and retireved cleaning supplies (lysol and pine sol) and blankets and pillow I travel with...I cleaned the restroom removed the blanket and pillows from the bed sprayed it with lysol and slept for the night....

While cleaning the restroom I removed soap and dirt residue from the shower walls and the floors...I will never stay at anoter comfort inn or suites again.

  • Stayed July 2012, traveled as a couple
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
2 Thank cmariek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 5, 2012

Our family typically stays at hotel chains similar to Comfort Suites. This hotel was not as good as others where we have stayed.

Pros:
- good location
- friendly, helpful front-desk staff
- breakfast was fine

Areas for improvement:
- the housekeeping staff was very rude to me when I had to approach them about a problem with our room.
- had to ask for bath towels b/c housekeeping didn't leave any in our room
- there weren't always enough towels in the pool area
- wi-fi was spotty
- a noisy family reunion group kept us awake one of our 3 nights there
- our room wasn't exactly dirty but didn't feel really clean either

In the future, we'll stick with other chains where we've had outstanding experiences.

Stayed March 2012, traveled with family
Helpful?
1 Thank adw531
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Address: 137 Ludwig Drive, Fairview Heights, IL 62208
Phone Number:
Location: United States > Illinois > Fairview Heights
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #5 of 10 Hotels in Fairview Heights
Price Range (Based on Average Rates):
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 20
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Also Known As:
Comfort Hotel Fairview Heights
Comfort Suites Fairview Heights
Fairview Heights Comfort Suites

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