We loved the room, the bed was the best! very comfortable and great pillows. The comforter was awesome! The only negative thing is the toilet. When the toilet was flushed, it was extremely loud and flushed the water with the speed of an airline toilet. Other than that, it was a very enjoyable stay.

I, my wife and granddaughter stayed at the Four Points January 12, 2008 while visiting relatives. This property was immaculate in every way! We were given an early check in (noon) with no problem. The beds were comfortable with soft pillows. The heating/ac unit was the quietest I have seen in a hotel in this price range.
There is a small well lit restaurant and bar on property. No smoky
smell in the common areas or our room on the fourth floor.

Tops in customer service. Despite double checking the room my wife left one ear ring on the bathroom counter. On our way back to Kansas City I told her to call the hotel even though it would probably do no good. She received a call on Monday telling her they had the ear ring and would return it. Amazing, we figured it lost forever.
Anytime we go back this is where we will stay.

Uncomfortable bed with polyester sheets badly pilling and one of those awful plastic velux blankets. Windows do not open and noisy in-room air conditioner/heater did a poor job of keeping temperature below 75 degrees. Every glass provided in the room had been used even though they had little "clean" caps on them. Room was not made up following the first night and maid woke me pounding on the door the second morning despite a do-not-disturb sign. Free in-room high-speed internet and good-sized desk for business travelers are about the only bright spots.

Positives:
1. Quality you would expect from a Starwood
2. Very accomodating and welcoming staff
3. New/Up to Date rooms with no overdone design
4. Free water bottle in room (on Starwood floor at least)
5. Very close to Hwy 159 and 64 for easy access to Belleville or St. Louis and near a convention center
6. Plenty of parking
7. Not too busy for a late checkout request

Negatives:
1. None this trip

Only stayed here one night while visiting some friends in Belleville and my old home town of St. Louis. But after searching my options of hotels in the 10 mile vicinity, I was a bit concerned.

Found this Four Points by Sheraton (had never stayed at a Four Points, but am a Starwood Member) and was actually quite impressed at the quality. While it is a Category 1 hotel according to Starwood, it is strictly the location that makes it so (midwest, outside of St. Louis). Used 2,000 starwood points for a night here - great deal. King Bed was really comfy with the quality of a Westin bed. Granite appointments and Crabtree & Evelyn toiletries are offered. Clean comforters and carpet (things I tend to notice). Would definitely stay here and at another Four Points again given my experience here.