Pros- Beautiful indoor pool, spa/jacuzzi, and exercise room made this a wonderful oasis on a cold winter weekend. Central downtown location in great college town - 5 minute walk from Metra and CTA stations and 5 or 10 minute walk to dozens of geat restaurants and opportunites to shop. Friendly staff gladly let us check in two hours early.
Cons - For the price (high, but not outrageous for the area) do they really have to charge a dollar per local phone call, $8 per hour for the kids to use the in-room video games, and $15 per person for a breakfast buffet that would be complimentary in most hotels charging half the price? Also, the (surprisingly) free wireless internet access in the rooms is VERY slow and unreliable.
Summary - recommended,but have the kids bring their own entertainment, don't rely on the internet connection, and by all means skip the in-house dining and take advantage of the many wonderful neighborhood restaurants.

The hotel has great rooms to stay in. Clean, large and comfotable. We were traveling with our four year old and stayed only at the hotel because of the pool. The pool was fridgid. Our son lasted 10 minutes before his lips turned blue and he couldn't stop shivering. The hot tub was too hot. We were hoping he could warm up in there but it was scalding hot water. We had an un-happy four year old.

We went to our room after the pool and got warmed up and the fire alarm proceeded to go off. We were not told if we should leave our rooms, there were no hotel staff to help direct or anything. We ended up going out to the hallway and making our way to the stairs when the alarm went off. We never saw a hotel staff person during the whol ordeal.

Nice room. Clean, quality bedding. Beautiful little pool with lots of windows which the kids loved. Would definately stay there again.

Arrived early following a flight from the east coast. The receptionist went out of her way to find us a room and allow us to check in early. The room and bathroom were clean and comfortable.

We had planned to tour the Northwestern campus that afternoon. Not sure as to how to get there, the front desk staff gave us maps and "local"information to make our visit easier. If that wasn't enough, the van driver volunteered to drive us to the campus despite having other things to do.
Finally, we had dinner at Coi, a superb restaruant recomended by the Hotel staff.

The next morning we were driving to the city and were unsure as to the best route. The front desk staff, despite being busy, printed a map using mapquest.

Overall, an excellent experience. Would and will return the next time I am in Evanston.