Staff Not helpful and had an attitude. I travel hundreds of nights and never encountered such rude staff. As a hilton Hhonors member would expect minor assistance but not these two ladies. in rooms hard to regulate. Hot one minute cold the next. Stayed at a Hilton Suites off Michigan avenue the night before. The value was better and the staff was friendly.

I stayed here twice in 2012. In July our extended family came to Chicago from around the country our family reunion. We stayed here and they provided hospitality room where we had meet and greets, and breakfasts. We also had our banquet dinner dance here. The property is modern. The service was excellent, the hotel is walking distance from shopping and places to dine. We felt safe walking around the area.

Sadly, some of us were back here in December for a family funeral. Staying at this hotel helped us to regroup while dealing with sadness.

Yes, it's expensive for what you get, but it's walking distance to Northwestern, so I have to admit that the cost is worth the convenience. The noise issue from our first visit hasn't surfaced again. And the staff is so friendly, it's hard to complain. The small convenience store at the front desk is just that...VERY convenient, and not overpriced, like in some hotels. Add another star.

This Hotel is almost on the Northwestern campus. (1 block) Lots of places to eat and pretty good street atmosphere due to the college kids. Rooms were very nice but small for Hilton standards.

Beds were very comfy! Microwave and fridge in room. 24 hour snack area by front desk.Breakfast is cook to order and buffet with Omelets and various other breakfast foods, Cook staff was very eager to make sure you are happy!

Free WIFI with strong signal in rooms. Parking is street or parking garage next door with in and out privileges. Hotel stamps the parking ticket at front desk so you don't pay garage. Once your tickets is stamped you simply feed it into the exit machine to get out whenever you want!! That was a nice feature! Parking cost is $13.00 a day. Plenty of spaces! I had no complaints and would stay there again.