Like another reviewer, I don't understand why there are not more (positive) reviews of this hotel. It is A-OK in all respects.
This was my first stay at this hotel, with my family over the holidays. It is relatively new, in excellent repair, and well-staffed.
For this class of hotel the breakfast buffet was especially good. (It is around $12, but as an HHonors diamond member I got two adult breakfasts for free.)
The only minor problems we had were:
1 - Our room (and I assume all rooms) have no external ventalation, including in the bathroom. So there was some mildew smell on the shower curtain. The room was spotlessless clean in all other respects. But if you must have truly fresh air in your room, this may not be the place for you.
2 - The pool was cold the first night. We mentioned this to staff, and they found and repaired a problem. But even after two days it was still on the cool side (they said it's normally kept at 80deg).
As a frequent visitor to Evanston, I would only consider staying elsewhere in the future if this hotel is not available. And especially relative to the Best Western -- I'll gladly pay the $20-$30 more per night, based on the (scary) look of the BW lobby alone!













