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“Very nice” 4 of 5 stars
Review of Brightside Guest Apartments

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Brightside Guest Apartments
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38 Northshore Road | Flatts Village, Flatts Village FL 07, Bermuda   |  
Hotel amenities
Ranked #1 of 1 Hotels in Flatts Village
rochester, ny
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Very nice”
4 of 5 stars Reviewed June 14, 2007

The Brightside Guest Apartments are very nice. Located in Flatts, Bermuda, they are right at a central point of the island, and a nice spot. The marina and Flatts Bridge are always bustling with people and boats, and provide very nice views from the apartments. The apartments all have (shared) verandas, with nice wicker chairs outside. We stayed in a top floor room, it was a one bedroom suite. We had a main living room area which had a couch, TV, table with 4 chairs, and a coffee table. There was a large bathroom, and a small kitchen with a large refrigerator, several cabinets with dishes and glasses and silverware in them, a stove, a microwave, and a coffeepot. There was a separate bedroom with a double bed, dresser, and closet. The place was generally clean, however, there were some small things that could have easily been fixed and/or enhanced, that would have made this place much better, in my opinion (e.g. handles on dresser drawers broken, dresser drawers cleaned/lined, matching silverware/dishes/glasses, updated paintings on the wall). The owners are a delight- Mr. Lightbourne is always checking up on you whenever you see him- and he or someone in his family is always around- and is so nice and answers all questions... like everyone else on Bermuda, just a joy to talk to. All in all, the place was nowhere near a luxury hotel that you will find in Bermuda, but for a newlywed couple who would have been happy sleeping on the beach for a low price, this did the trick! We would stay again. Also, there is a new building being constructed behind our building that looked very nice- lots of little verandas, a bright color, and right over the pool.

  • Liked — The owners are very nice, daily maid service, and the location is very pretty.
  • Disliked — The room was outdated and could have been cleaner.
  • Stayed June 2007, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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11 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed May 23, 2007

Please do not stay at Brightside!! When you pull up the outside is beautiful but please dont be fooled by that.

Once I got in my room, there were dirty towles in my bathroom and urine on the toilet. The kitchen area was nasty the coffee pot had mold in it. The microwave was filled with old food and the tables, curtains and lamps were dusty!!!

I pulled my covers back to examine the sheets and there was hair, grit , dirt and God knows what else on the sheets. And there was makeup on the pillows which were not covered in pillow cases!!!!!

I was furious. Dont get me wrong the older guy that runs the place and his wife were sweet but the sweetness mean nothing when the room is unsanitary. And don't even think about getting in contact with someone after about 6. I called and called and called and rang the bell and rang the bell and nobody showed up.

THE ISLAND IS BEAUTIFUL , I enjoyed the beach the shopping and the wonderful food but the hotel was NASTY, DUSTY AND PLAN OLD UNSANITARY!!!

  • Liked — nothing
  • Disliked — everything
  • Stayed May 2007, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Flatts Village hotels

Ottawa, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 9, 2006

For those of you out there who appreciate genuine hospitality the Brightside is a great example. Built on pride that has spanned generations there, the ownership welcomed us with open arms. Although some may find it basic (for Bermuda), we felt very comfortable. The location is prime, and the sunsets over the Flatts Inlet from the terrace were those of postcards! Within the area one can find beaches (of course!), the aquarium, restaurants and other ammenities. I know I will return...and so will you!

  • Stayed June 2005
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Brightside Guest Apartments

Address: 38 Northshore Road | Flatts Village, Flatts Village FL 07, Bermuda
Location: Caribbean > Bermuda > Smith's Parish > Flatts Village
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Flatts Village
Price Range (Based on Average Rates): $$
Number of rooms: 30
Official Description (provided by the hotel):
Set in the heart of picturesque Flatts Village at the eastern end of Bermuda, Brightside with its informal atmosphere, is a great place, if you are looking for a home away from home. ... more   less 
Also Known As:
Brightside Guest Apartments Hotel Smith`s
Brightside Guest Apartments Smiths
Brightside Guest Apartments Bermuda/Flatts Village

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