I booked a room in this hotel via hotwire.com and ended up in a smoking room. The room smelled absolutely horrible. Even bed sheets were smelling like ash tray. Hotel staff refused me to change to a non-smoking room and said they were booked completely. I later called the extended stay headquarters and found out that they indeed had a non-smoking room that night.
In summary, non-helpful and dishonest staff, unclean and smelly rooms. Avoid this hotel and don't make a reservation through hotwire.
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- Also Known As:
- Extended Stay America Elmhurst
- Extended Stay Elmhurst
- Elmhurst Extended Stay