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“Super 8 for late night arrivals, need more parking” 3 of 5 stars
Review of Super 8 Chicago O'Hare Airport

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Super 8 Chicago O'Hare Airport
2.0 of 5 Motel   |   2951 Touhy Ave, Rt 72 & Elmhurst Road, Elk Grove Village, IL 60007   |  
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Ranked #5 of 14 Hotels in Elk Grove Village
Fort Worth, Texas
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Super 8 for late night arrivals, need more parking”
3 of 5 stars Reviewed July 19, 2014

Great staff. Comfortable room.
Breakfast can use eggs and meat.
Need more parking spaces, since I came after getting rental car after late-night flight arrival, I was lucky to get the very last parking spot. Don't know what if not there.
Indoor pool a great idea -- close to eating area and lobby, where it can be seen and found.
Strongly recommend place if arrive late-night or depart early morning. Close to ORD and not pay high hotel prices of other places!!!
Amazingly, no airport noise!!!

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fran P, Guest Relations Manager at Super 8 Chicago O'Hare Airport, responded to this review, July 24, 2014
Thank you for taking the time to let Tripadvisor know about your stay with us.
Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our Breakfast and our parking. Also, I'd like to thank you for your kind words of praise for our hotel and staff. It is very rewarding when a guest takes the time to let us know about an enjoyable stay.
We accommodate many guests each evening and we strive to make each stay with us a satisfying one. The prinicipal goal of our hotel is to provide excellent service to all of our guests at reasonable prices. But, it's only through our guests eyes that we can accurately assess the quality of the service we provide. Your comments always help us improve.
Kindest Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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495 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Brazil, In
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 17, 2014

I used Wyndham Rewards points to reserve an accessible room after a concert at Ravinia. Having never stayed at this hotel, I was concerned about the quality of the room more so than the friendliness and competency of the staff since it was in a busy area of Chicago. Seeing it was a "Pride of the Super 8" hotel helped reassure me, and once we arrived (very late) I was convinced it was a good choice. Whenever I stay in a hotel, the first thing I do when I check into a room is pull back the bed cover and look for evidence that the sheets are clean...and these were spotless. Add that the room was quiet, roomy, with free, easy internet connection and we were glad we picked this hotel.
Check in and check out was a piece of cake - the staff was excellent and friendly.
The only thing I'd change is at breakfast I'd offer peanut butter for the bagels and maybe hard boiled eggs. Currently there is NO protein offered - only lots of carbohydrates.
Yep, I'd stay here again.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fran P, Guest Relations Manager at Super 8 Chicago O'Hare Airport, responded to this review, July 24, 2014
On behalf of our hotel and entire staff I would like to let you know how delighted we were to see your kind words of praise on Tripadvisor. What a lovely gesture on your part to take the time to comment.
Good service depends on people willing to give their very best at all times. That's why it's truly rewarding when a guest takes the time to communicate through Tripadvisor that we did well.
We are very proud of our Hotel and our staff is performance oriented and totally committed to guest satisfaction.
We very much enjoyed having you as our guest and look forward to the opportunity of having you as our guest again in the future.
Kindest Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bloomington
1 review
4 of 5 stars Reviewed July 2, 2014

Very nice place. Helpful staff. One member had to fly out at 6:00 am. We really appreciated the airport shuttle, and that your driver let two of us accompany him to the airport and brought us back to the motel.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fran P, Guest Relations Manager at Super 8 Chicago O'Hare Airport, responded to this review, July 9, 2014
On behalf of our Super 8 motel and staff, I would like to let you know how delighted we were to receive your kind words of praise for our staff and shuttle service. What a nice gesture your your part to take the time to review our Super 8 on Tripadvisor.
Good service depends on people willing to give their very best at all times. That's why it's truly rewarding when a guest takes the time to comment on an enjoyable stay. Thank You.
It was truly our pleasure to have you as our guest and we would welcome the opportunity to be at your service any time you might be in our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth, Texas
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 30, 2014

With an early flight out of O'Hare, we wanted clean, not too expensive, and with an airport shuttle. This Super 8 was just what we wanted. The price was great, the shuttle was right on time (with a friendly driver) and the pool and hot tub were nice. It isn't the kind of place you'd want to hang out all day, but we thought it was a great value. NOTE: Be sure to ask up front if you want a room with a refrigerator. Ours didn't have one, but we were told others did, if you request that when making your reservation or checking in.

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  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fran P, Guest Relations Manager at Super 8 Chicago O'Hare Airport, responded to this review, July 14, 2014
Thank you so much for your kind words of praise for our hotel and staff. What a nice gesture on your part to take the time to let us know you enjoyed your stay with us. It is truly rewarding when a guest takes the time to let us know we did well.
We accommodate many guests each evening, and we strive to make their stay with us a throughly pleasant experience. The principal goal of our hotel is to provide excellent service to all of our guests at reasonable prices. However, it's only through our guests eyes that we can accurately assess the quality of the service we provide.
We're committed to guest satisfaction, and look forward to the opportunity of having you as our guest again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Super 8 Chicago O'Hare Airport

Address: 2951 Touhy Ave, Rt 72 & Elmhurst Road, Elk Grove Village, IL 60007
Phone Number:
Location: United States > Illinois > Elk Grove Village
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #5 of 14 Hotels in Elk Grove Village
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Chicago O'Hare Airport 2*
Number of rooms: 96
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Also Known As:
Super 8 Chicago o`Hare Airport Hotel Elk Grove Village
Super 8 Elk Grove Village
Super Eight Elk Grove Village
Elk Grove Village Super 8
Elk Grove Village Super Eight

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