We have used this business twice, the first time was great, the second time was not a good experience. We had booked the room through Orbitz and were told that the parking for a week was included. At check in the desk clerk informed me that parking was not included and blamed it on web sites like "Orbitz, Expedia, and Hotels.com lying to people." I then paid the additional $49.00 cash for parking, and upon returning home from vacation found that we had also had a $49.00 credit card charge from Quality inn for parking. After 3 phone calls to them, we did get a credit back, but this was a very unnecessary hassle. Lastly, from the time we called for a pick up back from the airport, it took 55 minutes. Will we use this business again. Quite simply put...no!
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- Also Known As:
- Quality Inn And Suites Elk Grove Village
- Quality Inn & Suites Elk Grove Village Hotel Elk Grove Village
- Quality Inn Elk Grove Village
- Elk Grove Village Quality Inn