I usually always check on tripadvisor before making hotel reservations. This time I did not, as we went on a spur of the moment trip to Mexico and needed several days of parking. Choosing this hotel was a huge mistake. I agree with others that the hotel was scary!! When we arrived after dark, MANY people, mostly men, were hanging out in the parking lot; I am not sure what goes on there and don't think I want to know. There is a club right next door that friends that live in Elk Grove Village later told us was a gay bar, so that might explain the large number of men in the parking lot--to each his own, that did not bother us..just maybe an explanation for all of the men standing around drinking and all. The man at the desk talked on the phone the whole time he checked us in, except to say that he did not work there anymore???? He was rude and unfriendly! The room was really not that bad...a typical Day's Inn room. What was very creepy was the ride at 5 am to the airport; the man that took us did not utter one word to us..like a have a nice day or a nice flight. I don't know why, but we tipped him, as we usually do for airport rides. He did not even say thank you. On the return trip, the same unfriendly man picked us up..we were the only ones in the van, even though is was 4 in the afternoon. Again, he did not say one work, but glared at us in the mirror. We did not give him a dime this time--he actually sneered at me when he walked away from us. This man was very scary and rough looking. He looked extremely dirty, as did the shuttle van, which others have also mentioned. This hotel staff needs to learn something about guest relations!! They need to learn that a few friendly words would go a long way. I would never stay at this location again, and am very surprised that Days Inn allows it to be in their chain!! There are several other nearby hotels that offer a park and fly; I encourage everyone to pay the few extra dollars and upgrade to a decent place. I even wanted to drive to the airport in our car rather than take advantage of the free parking because I was afraid for our car to be left there. It was ok when we got back, though. NEVER AGAIN!! This hotel seemed to be run by a Patel family, as so many of the hotels in the U.S. now are. This has never bothered us before..however, this family should be steered clear of!!!
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- Also Known As:
- Days Inn Elk Grove Village/Chicago/o`Hare Airport West Hotel Elk Grove Village
- Days Inn West