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Ramada O'Hare: Traveler Reviews

2.0 of 5
1600 Oakton St, Elk Grove Village, IL 60007 (Formerly Chicago West Hotel)
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80 reviews from our community

    Trip type
Traveler rating
    3
    9
    14
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    40
Date Rating
Airdrie, United Kingdom
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
Reviews in 25 cities Reviews in 25 cities
16 helpful votes 16 helpful votes
“Mixed review”
3 of 5 stars Reviewed October 20, 2012

On arrival at this hotel, I found the front desk staff too busy talking amongst each other. Gave me a room key to a room which hadn't been made up yet. Hotel wireless internet was broken for 2 days. The "business centre" had 1 working PC but the internet also broke on this. I asked for some help with this but the staff member behind the desk glanced up from texting and said he didn't know. I felt customer service could have been improved. Restaurant was out of service. Hotel shuttle runs from the hotel to O'Hare hourly.
Room was OK, comfortable and clean enough.

  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask daren777 about Ramada O'Hare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
“Eww”
1 of 5 stars Reviewed October 14, 2012 via mobile

I can't believe United sent me here. This hotel was probably an okay place 30-40 years ago. Sooo outdated. No restaurant. No gift/convenience shop (although there were a few vending machines). The remote for the TV didn't work. The whole hotel was dark, musty, dingy and scary and felt like the owners had given up a long time ago.

  • Stayed October 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
Ask Nlh1981 about Ramada O'Hare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Elk Grove Village hotels

Wyndham Garden Elk Grove Village/O\
5 of 5 stars
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UK
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
“Avoid this one”
1 of 5 stars Reviewed October 4, 2012

Our incoming flight to Chicago was delayed, so we missed our connection to London, and United Airlines gave us a voucher for an overnight stay at the Ramada Ohare Elk Grove.
We waited for an hour for the shuttle bus, and eventually had to ask the bell boy at the Hilton to make a call for us to the Ramada. The shuttle bus (a clapped out , bashed up old van ) turned up and took us to the Ramada. What a dull , dreary, worn out, grim place it is.
Though the reception staff were friendly and helpful. it was a miserable stay. The blanket had a burn hole, the alam clock did not work, the carpets felt sticky, and the TV set also felt sticky. Yuck! I resisted the urge to look at the mattress,......!! The bathroom was clean , but in need of refurbishment.
Continental breakfast was OK.......just.
It seemed to be a truck driver stop.
Wifi is only available in the lobby .
The place just needs to be demolished, and United Airlines should be ashamed to offer it.
On the other hand , with a voucher value of 60$ for a hotel within 30 minutes of the airport, maybe you cant expect a lot??
My advice....give this one a miss......

Room Tip: Dont go there at all
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  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask MargUk about Ramada O'Hare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
“No heat!”
1 of 5 stars Reviewed September 26, 2012 via mobile

The owner refuses to turn on heat, we freeze. 58 degrees in room 186. 40 degrees outside!
The place is a sinking ship. Do not stay there. The employees families hang out there. The place is disfunctual.
Only 10 percent of the rooms are usable.
You have been warned!

  • Stayed September 2012
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask 1112222 about Ramada O'Hare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton, Virginia, United States
1 review
1 helpful vote 1 helpful vote
“BUGS BUGS BUGS!!!!!!”
1 of 5 stars Reviewed September 10, 2012

I wil never stay at this place again.... i have a whole list of problems... i was left at the airport by the shuttle....Bugs at the breakfast bar.... non smoking rooms burn holes all in sheets and bed... the front desk person was rude.... hotel is dirty.... phone did not work.... old tv's with only a few channels.... WIFI DOES NOT WORK!!! WIFI DOES NOT WORK!!!! and that was a must for me and i did not find out until AFTER i checked in and paid!!! DO NOT COME HERE YOU WILL REGRET IT!!!!!!

  • Stayed September 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask Shine L about Ramada O'Hare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada O'Hare

Also Known As:
Ramada o`Hare Hotel
Ramada o`Hare Hotel Elk Grove Village
Ramada Elk Grove Village
Address: 1600 Oakton St, Elk Grove Village, IL 60007 (Formerly Chicago West Hotel)
Phone Number:
Region: United States > Illinois > Elk Grove Village
Amenities:
Fitness Center Free Breakfast Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 14 hotels in Elk Grove Village
Price Range: $
Hotel Class:2 star (2*)
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