I will keep this short and sweet.
I had an issue at the hotel, that I am still trying to get resolved and I had the chance to deal with in issue directly with the head/general manager of this hotel, and based off that experience alone I would never stay here again.
She is a tacky, unprofessional excuse for a manager. She seemed like she could care less about my opinions and thoughts, and couldn't wait to get her sunglasses on and walk out the door. The front desk staff, food, and rooms were quite nice, but I would never return to this hotel.
- Official Description (provided by the hotel):
- The Holiday Inn Hotel & Suites Chicago - Northwest is the ideal place to stay for business, leisure and special events. With 7,500 square feet of meeting space, we are perfect for corporate events or elegant weddings. We are minutes from Grand Victoria Casino, Hemmens Cultural Center, Schaumburg Convention Center, Sears Centre, Sears Holdings, Kmart Corporation, Cabela's, Panasonic, JP Morgan Chase & Company, Nissan Forklift. Conveniently located off Interstate 90, only 20 miles from O'Hare International Airport and 40 miles from downtown Chicago. Experience world-class shopping at Woodfield Mall, Algonquin Commons, Huntley Prime Outlets and Springhill Mall. Enjoy family entertainment at Hemmens Cultural Center and Medieval Times. For casino fun visit Grand Victoria Riverboat Casino with newly added nickel slots and International Cuisine. Our hotel features Bennigans Grill & Tavern Holiday Inn's newest restaurant concept! Come in, relax and unwind with a great meal and a cocktail in Bennigans or dine in the privacy of your room. Our fitness facilities include a beautiful pool, a 'Dino' waterslide with a cascading mushroom, oversized whirlpool, and an expanded fitness room with Nautilus equipment. Join us at the Holiday Inn Hotel & Suites Chicago - Northwest and you will never leave! ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Elgin
- Holiday Inn Chicago Northwest
- Elgin Holiday Inn