We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Experience” 5 of 5 stars
Review of Holiday Inn Hotel and Suites Chicago Northwest

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Holiday Inn Hotel and Suites Chicago Northwest to your Saves list
Holiday Inn Hotel and Suites Chicago Northwest
3.0 of 5 Hotel   |   495 Airport Road, Elgin, IL 60123   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save 10-30%
Ranked #1 of 8 Hotels in Elgin
Certificate of Excellence 2014
Ann Arbor, Michigan
1 review
“Great Experience”
5 of 5 stars Reviewed March 28, 2013

Had a great experience with a large group here for several days. Good location with lots to do nearby, excellent food on-site and friendly and super accommodating staff! Would definitely recommend this hotel.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review, March 29, 2013
Thank you for your feedback and generous comments regarding your stay. With 243 renovated rooms, Bennigan's restaurant and banquet facilities catering to over 300 persons our hotel is the perfect place in Elgin for large groups. We're looking forward to serve you on your future visit to our area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

134 reviews from our community

Traveler rating
    69
    40
    13
    6
    6
See reviews for
33
15
8
54
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Any
English first
New York, United States
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 23, 2013

I like the hotel, it one of the better ones when to travel often. This hotel provided me a suite with a kitchen sink, microwave, and mini fridge with a separate freezer. Perfect to put some frozen take home Chicago Pizzas to bring back from the trip. Excellent staff and very friendly.

The only thing I wasn't crazy about was that it near a toll road. Not the fault of the hotel, that the is the cities.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review, March 24, 2013
Thank you for your feedback. We are very glad you enjoyed our hotel and services. Also I feel the need to apologize to every guest that travels Illinois hiways with our TOLL roads, it gets to be very frustrating if you're an out of towner and are not carrying proper change since half the exits are not staffed. We are looking forward to serving you in the future, and a small tip when traveling around Chicago, always keep a roll of quarters and dimes in your car, it will ease the frustration that comes with our state toll roads.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Top Contributor
261 reviews 261 reviews
18 hotel reviews
Reviews in 27 cities Reviews in 27 cities
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed March 23, 2013

me and my family have been staying here for the past 15 years ths is our weekend get away hotel we stayed here when it was a crown plaza and now that its a holiday inn its even better we used to stay at another chain hotel next door but found this one more bang for our buck and more better to suit our needs more then ever the staff is always friendly outgoing and atentive to ur needs the rooms are always clean and comfy 15 minutes down the road is the springhill shopping mall with tons of food options from high end to fast food as well as inside the mall and theres a walmart close bye and your close to the waterpark in rockford too this hotel cant be beat always a pleasure to stay here

Room Tip: great for kids and familys
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review, March 24, 2013
Thank you for your feedback, we are very pleased to make you feel like you're home. Our renovation included refrigerators in all the rooms and an additional microwave in the suites. Thank you again, we are looking forward to making you feel at home during your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bloomington, Illinois
Top Contributor
79 reviews 79 reviews
22 hotel reviews
Reviews in 25 cities Reviews in 25 cities
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed March 18, 2013

The usual nice Holiday Inn. That's what we like and expect. All requests were made. Dave was wonderful. Nice that Bennigan's was inside the hotel. Room service was prompt and good. Would stay here again.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review, March 19, 2013
Thank you for your feedback. Guest satisfaction and service is a top priority, and our staff is proud to provide excellent service to all of our guests, along with a newly renovated hotel, we are proud that we have become a top Holiday Inn in our region. We are looking forward to serving you on a future visit to Elgin.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Top Contributor
137 reviews 137 reviews
63 hotel reviews
Reviews in 55 cities Reviews in 55 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed March 17, 2013

This property has undergone a $6 million renovation, and it shows! It is absolutely gorgeous!!! We ended up here after an unfortunate mistake with another local hotel, and it turned out better than we ever could have imagined. From the lobby, to the pool area, to the hallways, to the rooms, to the bathrooms, this hotel is exceptional. Not only is everything very new, it is also very, very clean. The reservation staff helped us get a room quickly and at a great rate. The front desk clerk was friendly, and the housekeeper on the 4th floor was so sweet and hard-working. The hotel had many guests when we were there, but our room was quiet all night. The beds are very comfortable, and we slept well all night. There is a small refrigerator in the room, and it *actually keeps things cold*, which is a first at any hotel we've been to. The desk chair and easy chair are nice, and there are many places to plug in electronics. There is a really nice Bennigan's attached to the hotel.

We will definitely return to this Holiday Inn and Suites the next time we are in the area, and will recommend it to all of our friends who travel there, too. What a pleasant surprise!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review, March 19, 2013
Thank you for your feedback, I am so glad you found us as an alternate hotel to where you were planning on staying. We are looking forward to being your first choice during future visits to our area. Thanks again for your very kind comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Mn
Senior Contributor
34 reviews 34 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed March 14, 2013

Very close to a suite! Not separated by a door, but my room was really a living room area and a bedroom, with a fine 8th floor view. Nice toiletries, grand staff, excellent breakfast! Quiet and charming I would stay there again in a heartbeat.

Room Tip: Ask for a high floor!
See more room tips
  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review, March 15, 2013
Thank you for your feedback. Your tip of staying in higher floors for a better view is a good one, since we are the tallest hotel in our area and the views are lovely. Along with our oversized and newly renovated rooms, we have become a favorite stop in Elgin. We are looking forward to serving you on your next visit to our area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bloomington
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 3, 2013

Elgin is not the garden spot of the area,yet I was nicely impressed with this Holiday Inn property. The rooms are nicely appointed for the business traveler. The desk staff is actually well trained and responsive. While there is not a complimentary breakfast, the restaurant is nice and worth treating yourself to a real meal in the morning. The price is very reasonable. A pleasant change in a near Chicago property that is a full Holiday Inn and not just an Express. What I save in comparable hotels, more than buys me breakfast. Lastly, you can actually meet a colleague and get work done in the lobby at a properly sized table.

Room Tip: For me, the higher the better for the hotel room.
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review, March 4, 2013
Thank you for your feedback. It's great to see our lobby becoming a hub for small meetings and gathering place for businessmen and women, with our free Wi-Fi system available thruout the hotel and Bennigan's, we're doing our best to make connectivity as easy as possible.

Thanks again for being our guest and we'll be looking to serve you on future visits.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Holiday Inn Hotel and Suites Chicago Northwest? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Hotel and Suites Chicago Northwest

Address: 495 Airport Road, Elgin, IL 60123
Phone Number:
Location: United States > Illinois > Elgin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Elgin
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Hotel and Suites Chicago Northwest 3*
Number of rooms: 243
Official Description (provided by the hotel):
The Holiday Inn Hotel & Suites Chicago - Northwest is the ideal place to stay for business, leisure and special events. With 7,500 square feet of meeting space, we are perfect for corporate events or elegant weddings. We are minutes from Grand Victoria Casino, Hemmens Cultural Center, Schaumburg Convention Center, Sears Centre, Sears Holdings, Kmart Corporation, Cabela's, Panasonic, JP Morgan Chase & Company, Nissan Forklift. Conveniently located off Interstate 90, only 20 miles from O'Hare International Airport and 40 miles from downtown Chicago. Experience world-class shopping at Woodfield Mall, Algonquin Commons, Huntley Prime Outlets and Springhill Mall. Enjoy family entertainment at Hemmens Cultural Center and Medieval Times. For casino fun visit Grand Victoria Riverboat Casino with newly added nickel slots and International Cuisine. Our hotel features Bennigans Grill & Tavern Holiday Inn's newest restaurant concept! Come in, relax and unwind with a great meal and a cocktail in Bennigans or dine in the privacy of your room. Our fitness facilities include a beautiful pool, a 'Dino' waterslide with a cascading mushroom, oversized whirlpool, and an expanded fitness room with Nautilus equipment. Join us at the Holiday Inn Hotel & Suites Chicago - Northwest and you will never leave! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Travelocity, BookIt.com, Priceline, Orbitz, Expedia and Hotels.com so you can book your Holiday Inn Hotel and Suites Chicago Northwest reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Elgin
Holiday Inn Chicago Northwest
Elgin Holiday Inn

Owners: What's your side of the story?

If you own or manage Holiday Inn Hotel and Suites Chicago Northwest, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.