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“well worth the price, nice for a couple nights” 4 of 5 stars
Review of Quality Inn

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Quality Inn
2.5 of 5 Hotel   |   500 Tollgate Road, Elgin, IL 60123   |  
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Ranked #7 of 8 hotels in Elgin
Rockford, Illinois
Top Contributor
116 reviews 116 reviews
69 hotel reviews
Reviews in 83 cities Reviews in 83 cities
47 helpful votes 47 helpful votes
“well worth the price, nice for a couple nights”
4 of 5 stars Reviewed May 6, 2013

The Quality Inn on Tollgate Road, Elgin, Illinois is nice, clean, well cared for. The shower head was terrific! I loved the settings and the fact that I could get that 'needle-like' spray that rinses soap out of long hair so efficiently.
The room was odor-free and clean, the sheets clean. The shower "body" towels could be a little bigger. Also the toilet in my room seemed to run for a really long time before the tank was full enough.
Other than that this was a decent hotel experience.
I have stayed at this hotel before and will do so again when I am working in the area.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Mgr_Elgin, General Manager at Quality Inn, responded to this review, September 5, 2013
Thank you for taking the time to review our hotel. And I apologize for the delay in response. We are so pleased to hear your experiences with our hotel and staff. It is with great pride do I say we are sincerely fortunate to have the staff we do, who care for the product and service they provide.

We look forward to seeing you again in the near future.

Kindest Regards,
Nikki Del Rio
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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59 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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MONROE
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 25, 2013

We needed to be in Elgin for a week for a funeral. We really wanted an inexpensive but decent option. The Quality Inn more than met our needs. The staff is very friendly and helpful. (I left my Nook charger and Jim mailed it back to me Priority Mail - no charge to me!). They provide a decent breakfast that actually includes some protein! Very clean- excellent value!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Mgr_Elgin, General Manager at Quality Inn, responded to this review, September 5, 2013
Thank you so much for taking the time to review our hotel. I'm very sorry for the loss you experienced in April. We are thrilled to hear that we met and exceeded your needs. Our staff is always going above and beyond to provide the most excellent care for our guests.

We look forward to seeing you again in the future should your plans brings you to Elgin.

Kindest Regards,
Nikki Del Rio
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
WGC - Hertfordshire
Senior Contributor
45 reviews 45 reviews
27 hotel reviews
Reviews in 28 cities Reviews in 28 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 22, 2013

I choose this hotel because it was close to our office and all I needed was a bed for the night. Although low cost the reception welcome was quick and friendly and the room clean and spacious. WiFi connection worked and I had no issues with speed.
There is very little close to the hotel, so do not book this place if you do not have transport, unless of course you want to stay in all night.
Breakfast was simple, basic and self-service, but it is included in the price.

  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 21, 2013

it had been about two years since my last visit to elgin and i was looking for a spot to lay my head, my camera gear and my two overnight bags.
had planned on staying in chicagoland for about three days and ended up staying there for 2 weeks. a much needed vacation/holiday after two years of all work in detroit.

the hotel night clerk, bill, and the general manager, james, are the utmost professional and great senses of humour. they are kind, courteous, accomodating. they are like family to me now. i consider them my big brother bill and uncle james.

my two cohorts - one model and videographer and i were in need of a shower and rest and found quality inn (per their suggestion from previous experiences). we just wrapped up a 12 hour photoshoot in downtown chicago and needed a place to stay for the weekend.

without a doubt, they service was stellar, the breakfast was exceptional. there is wifi in the lobby. the other guests are also business minded and friendly. children are welcome and they are conveniently located from the highway.

i highly recommend Quality Inn of Elgin over any of it's competitors, if you are in the Elgin Illinois area and need great service, rooms, and accomodations.

cheers,
xiang cclc
team sundance llc

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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 21, 2013

For $59.00 with Expedia I had my suspicions -- but they were unfounded! VERY clean throughout! This is formerly a Budgetel Inn ( I can tell by the construction design) nevertheless they keep the hotel up nicely. Both desk clerks I dealt with we're very kind and helpful. Nice surprise! This is where I'm staying when I'm in the area again! If not for TA I would not have chosen this hotel. Thanks TA!

Stayed April 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joplin, Missouri, United States
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 3, 2013

I stayed here for 5 days in late Dec of 2012. The rooms were about average size for a Q Inn. They were clean. The housekeeping service did a thorough job despite the hotel's age being able to be detected. The Wifi was moderately fast. The breakfast was a standard hot breakfast. For some reason, the coffee was above average. Most of the hotels water the coffee down =, but here it was hot and strong. Front desk staff was friendly and efficient. We had a problem with our toilet and while the maintenance guy was quick to respond and get working on it, he was obviously not happy about it, letting out some swears. Being in construction, they did not surprise or bother me, but would be inappropriate around children. Overall, I would recommend this property. Rooms were value priced...

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
minneapolis, mn
Senior Contributor
43 reviews 43 reviews
34 hotel reviews
Reviews in 40 cities Reviews in 40 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 8, 2012

For the very economical price we paid, this place was great. Clean, comfortable, friendly and attentive to guests' needs. Pet friendly and affordable. Easy to find right off I-90. They gave us a room near an outside door so we could easily go outside with our 2 small dogs when the need arose. There is a small fee for pets but the regular rate is very affordable for such nice accommodations. The best bonus was a really good breakfast buffet. I don't know if weekdays feature such a great breakfast (we were there on a Saturday morning), but they even had biscuits and bacon which was a treat!! Check in was a breeze too. Efficient and friendly.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Quality Inn

Address: 500 Tollgate Road, Elgin, IL 60123
Phone Number:
Location: United States > Illinois > Elgin
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #7 of 8 hotels in Elgin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
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Also Known As:
Quality Inn Elgin
Elgin Quality Inn

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