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“Great stay. Worth the value...” 4 of 5 stars
Review of Embassy Suites East Peoria - Hotel & RiverFront Conf Center

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Embassy Suites East Peoria - Hotel & RiverFront Conf Center
3.5 of 5 Hotel   |   100 Conference Center Dr, East Peoria, IL 61611   |  
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Double Points
Ranked #2 of 9 Hotels in East Peoria
Certificate of Excellence
Senior Contributor
44 reviews 44 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
“Great stay. Worth the value...”
4 of 5 stars Reviewed March 27, 2013

A very nice place to stay. Maybe they could add a little extra variation of breakfast options, but very good overall. Very close to a Wal-mart and many good restaurants, so you can have a place to go to buy anything you need or many different options to go eat / drink.

Room Tip: You could ask for a room in the side in front of Illinois River, if you don't want to see just b...
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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478 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
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English first
Wauwatosa, Wisconsin, USA
Top Contributor
88 reviews 88 reviews
32 hotel reviews
Reviews in 49 cities Reviews in 49 cities
118 helpful votes 118 helpful votes
3 of 5 stars Reviewed March 24, 2013

Like the location. Parking is free and close by. The area is around it is undergoing a building spree so it is in a great place with regards to the future. Our room was clean. The staff at the desk who checked us in were very nice. After my son and I returned from a Peoria Rivermen Hockey game and dinner we were confronted with a broken elevator. Our room was on the 9th floor. My son had a badly sprained ankle from the week before so we waited for a half hour+. The repair man came and got someone stuck in the elevator out but they couldn't get it running so we had to hoof it up the 9th floor. They said there was no freight elevator or other options. Regardless of their good intentions I downgraded them because of this. The pictures are from my new series of photos entitled "Sitting in the lobby waiting for the elevators". I have more...

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrisburg, Illinois, United States
1 review
5 of 5 stars Reviewed March 14, 2013

We were there for a high school basketball tournament so there were several of us. They were very accomodating to all of us there. BTW, the Harrisburg Bulldogs won the class 2A state title. The happy hour was awesome and the bartender was great. Strongest cocktails I have ever had at a hotel. The lobby was a great place for all of us to hang out in as well. I never went to the pool but heard it was nice as well.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa_Davis_AGM, Manager at Embassy Suites East Peoria - Hotel & RiverFront Conf Center, responded to this review, March 27, 2013
Congrats to your Harrisburg Bulldogs with the Class 2A State Title! We were happing to accommodate all of the March Madness patrons! Our evening Manager's Reception is a staple to the hotel and included in every guest room rate. Guests can enjoy this area from 5:30pm-7:30pm every day. I hope you had a change as well to enjoy the Complimentary Full Breakfast Buffet complete with a Made to Order Omelette and Waffle Station! Hopefully we will see you before March Madness next year, but if not we look forward to next year's stay!
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Melbourne
Top Contributor
50 reviews 50 reviews
50 hotel reviews
Reviews in 42 cities Reviews in 42 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed March 10, 2013

Great place to stay. My only negative comments were that during the 10 day stay they didn't change my sheets once. I would have expected them to. May be I have too high expectations or am a bit precious? Also on day 7, the dust was a bit thick on one of the surfaces so I wrote 'clean me' in the dust with my finger. Needless to say, it was still there on day 10 when I left.

Also on one day as they were short of staff my room didn't get any soap, tissues coffee or the like that had run out. They did put it right though when I called them.

Anyway, if I went back to the area I would stay there again though. It's a nice hotel.

Room Tip: Stay away from the bridge the rumble from the road at night reverberates into the rooms and can be a...
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  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa_Davis_AGM, Manager at Embassy Suites East Peoria - Hotel & RiverFront Conf Center, responded to this review, March 27, 2013
We appreciate the opportunity to improve our service. The comments that you made will assist us in the daily training and expecatations of our Housekeeping Department. We recently received an Outstanding from Hilton on Cleanliness of guest suites and need to uphold to that level with all rooms. When we fall short, we take it very seriously and look to methods or procedures so that this does not happen again. Thank you also for stating that you would return to our property. We appreciate the patronage and look forward to seeing you again in the near future to make a more memorable experience for you.

Take Care,
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Lafayette, Illinois, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 6, 2013

Be aware that when using/purchasing a gift certificate, it must be used in one stay and you will not get the remaining balance. Scam! We were not told when purchasing the gift certificate nor when we presented the certificate at check-in that it had to be used in one stay.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa_Davis_AGM, Manager at Embassy Suites East Peoria - Hotel & RiverFront Conf Center, responded to this review, March 27, 2013
Thanking you for taking the time to allow us the opportunity to correct your distress regarding your gift certificate used during your stay. I apologize that you had to experience this and hope that the corrective action taken on behalf of the hotel was to your satisfaction. We appreciate your business and hope to see you again in the near future.

Take Care,
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Saint Louis, Missouri
Top Contributor
59 reviews 59 reviews
21 hotel reviews
Reviews in 46 cities Reviews in 46 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed March 5, 2013 via mobile

Well furnished and comfortable, updated suites. Manager reception with light snacks and drinks was helpful. Breakfast was excellent and convenient. Room was updated and in good condition. Maid service was minimal during stay and could use some improvement. For example, bed was not made neatly, used towels were removed but not replaced, TP roll was removed and holder left on counter.

Stayed March 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa_Davis_AGM, Manager at Embassy Suites East Peoria - Hotel & RiverFront Conf Center, responded to this review, March 27, 2013
Thank you for taking the time to provide us with feedback on your stay. We appreciate the Great score that you gave us as well as comments to assist in improvement efforts. We take all comments seriously and will be sure that Housekeeping is aware of this. Thanks again and we look forward to impressing you in the future!
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New Orleans, Louisiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2013

In town for business last week and, although more expensive than some others in the area, it was totally worth it. The WiFi was not free, but I am an AT&T customer, so it was free for me. The hotel restaurant was very good, and the staff was very friendly. The fitness center was small, but had everything it needed for an early morning workout.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa_Davis_AGM, Manager at Embassy Suites East Peoria - Hotel & RiverFront Conf Center, responded to this review, March 27, 2013
Thank you for fully utilizing our hotel and all the amenities that it has to offer! We appreciate the comments and GREAT score that you gave us! We can't wait for your return trip!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites East Peoria - Hotel & RiverFront Conf Center

Address: 100 Conference Center Dr, East Peoria, IL 61611
Phone Number:
Location: United States > Illinois > East Peoria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in East Peoria
#2 Business Hotel in East Peoria
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites East Peoria - Hotel & RiverFront Conf Center 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
Our East Peoria Hotel is perfectly situated on the Illinois Riverfront, located close to everything Peoria has to offer. The Embassy Suites East Peoria - Hotel & Riverfront Conference center has it all, including 50,000 sq/ft of conference space. We offer an eclectic dinner and lunch menu with our riverside outdoor patio at the Riverside Cafe, and flexible catering options for you next business or social event. Stay in one of our impressive two room suites, featuring a separate sleeping and living area with a host of value added amenities. All guests can join us for a delicious coked to order breakfast buffet and evening reception, complimentary. You can relax and unwind at our tropical swimming pool area, or stay fit in our fully equipped fitness center. ... more   less 
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Also Known As:
Embassy Suites East Peoria Hotel East Peoria
East Peoria Embassy Suites
Embassy Suites Peoria
Peoria Embassy Suites

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