I had the extreme misfortune of attending a wedding shower, reception dinner and wedding at this establishment. Each event was worse than the other. I will start with the shower, the reserved hall for the shower was basically an empty guest room, sooo small most people had to stand in the hall. The staff at check in was rude and in the morning when we went down to breakfast there was no food left, it states breakfast till 10 it was 9:30 we asked the breakfast staff if they were bringing out more food and was told NO we were not planning on it. When we went to front desk and complained, they brough out more food which was bland and disgusting. The weekend of the wedding we showed up rooms were not ready, people had to double up and wait for rooms to be cleaned, staff was rude and unaccommodating the hall for the rehearsal dinner was again an empty guest room barely able to fit everyone, the staff was uncoordinated nobody seemed to know what they were doing. Wedding day more guest show up, again rooms are not ready and guests are met with rude service. The wedding coordinator had no clue as to what she was doing, guests were befuddled as to what to do. At the end of the night people were told to go to their rooms or police would be called, police were called and basically a swat team shows up with dogs and tazers and arrests were made. This hotel has no idea how to handle a large gathering or to provide good customer service. Anyone planning a large wedding should definately look elsewhere.
- Official Description (provided by the hotel):
- Just off I-74 at the beautiful East Port Marina, the Stoney Creek Hotel & Conference Center is a special place that offers a relaxing experience for both vacation and business travelers. We feature Northwoods themed rooms, an Indoor/outdoor heated pool, sauna, and whirlpool spa plus expanded hot breakfast served daily. If you’re visiting family or friends, Bradley University, Illinois Central College, the Par-a-dice Casino, Caterpillars World headquarters or just getting away from it all, you’ll feel right at home with us. ... more less
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- Also Known As:
- Stoney Creek Inn - East Peoria Hotel East Peoria
- Stoney Creek Hotel