I wanted to take a few minutes to let you know how much I enjoyed being a guest at your hotel for the last 8 years. You have a great team and a great property. The service by all was always fantastic and it really shows that you genuinely care about your guests.
Amber, Kristina, and Victoria were always attentive, pleasant, and helpful to me whenever I needed assistance.
Anthony was always there after work to serve me a cold beer with some conversation.
Eric always had my newspapers ready when I stopped by the front desk @ 5:30 AM in the mornings.
Edna would go out of her way in the morning to get me breakfast food as well.
Kristy, Jennifer, and Amy Jo were great hosts as was the rest of your team.
And finally you were always available to help whatever the issue or time of day.
You should all be proud of the excellent service you provide.
I feel like you all became a part of my extended family and wish you all the best!
Please forward this e-mail along to your owners so they know what a great job you and your team are doing.