We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great hotel!” 5 of 5 stars
Review of Red Roof Inn Chicago-Downers Grove

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added Red Roof Inn Chicago-Downers Grove to your Saves list
Red Roof Inn Chicago-Downers Grove
2.0 of 5 Hotel   |   1113 Butterfield Road, Downers Grove, IL 60515   |  
Hotel amenities
Ranked #4 of 7 Hotels in Downers Grove
San Jose, California
1 review
1 helpful vote 1 helpful vote
“Great hotel!”
5 of 5 stars Reviewed October 16, 2013

I had an amazing experience at this hotel. I needed help at odd hours and got more help than I asked for! On 3 separate occasions involving 3 different employees, I received amazing help without even asking. I would highly recommend this hotel for anyone wanting a simple and peaceful stay in Downers Grove.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mirian L, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review, October 18, 2013
Thank you, Thank you, Thank you! On behalf of my team at the Red Roof Inn in Downers Grove, I wanted to express our sincere gratitude for your acknowledgement of our willingness to go above and beyond. We appreciate the opportunity to assist you during your stay. We not only renovated our rooms, we rededicated our staff. Thank you for noticing. We love this place! I can assure you, that we will continue to provide the same superior service in your future visits.

Mirian Leon
General Manager
Red Roof Inn Chicago-Downers Grove
i0087@redroof.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

93 reviews from our community

Traveler rating
    32
    29
    12
    12
    8
See reviews for
22
18
13
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 29, 2013

The new renovated Red Roof's are very nice. The prices here are a good value for the quality of the rooms and I really appreciate the 100% smoke free policy. The staff here was also very friendly and the area has many conveniences. I typically spring the extra cash for the Superior King room which has a larger TV, ironing board, fridge and microwave included however I do travel with my own mini-fridge for medication purposes just in case. The rooms are much larger and offer a desk area. the hardwood floors are a nice touch.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mirian L, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review, October 1, 2013
Thank you so much for taking the time to give us such a wonderful review. The staff here was delighted to hear your comments. I am happy to hear that our newly renovated rooms exceeded your expectations. We are also pleased that you found the Superior King to be the right fit for your travel needs and at the right price. We look forward to seeing you on your next visit.

Mirian Leon
General Manager
Red Roof Inn Chicago-Downers Grove
i0087@redroof.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ilinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 19, 2013

This place is NASTY!!!! It is full of black bugs and large spiders the size of mini donut. I woke up after being bitten by a huge black/ spider like bug. I called the front desk and reported it to a guy that didn't seem shocked at all. I hope the Village inspector close this dump down right away before someone gets ill. I suggest everyone get a tetanus shot before considering a night here. Trust me, you will need it.

  • Stayed September 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mirian L, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review, September 20, 2013
Dear Frequent T

While I was glad to see that you took the time to give us a report in Tripadvisor, I was also very sorry that you encountered unusual issues during your stay. At your convenience, I would appreciate if you would call me at the Hotel (630)963-4205 so that I can take proper notes and access any situation in the room that you stayed in. I hope to hear from you again and my goal is to better serve you in your next stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Michigan City, Indiana
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 9, 2013

I had a bad experience in Glen Ellyn, Il with a so called hotel. I needed a hotel in a pinch.
I took a chance on the Red Roof. It was terrific. The rooms are beautiful I took a Superior King,
Mico, Refr. Huge room, business center, free wifi. The only drawback was the old fashioned
doors opening to the parking area. I have never like that option. But, the hotel is well lit, has
professional staff working the desk, and lots of security. I would be happy to choose this
hotel next time I am in the area.

Room Tip: The superior King room is very nice. And, during a sale, was $65. Can't beat it. Close to the...
See more room tips
  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mirian L, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review, September 24, 2013
Dear Diane B,

Thank you so much for taking the time to write such a nice review. My team and I at Red Roof Inn- Downers Grove are very glad that we met all of your expectations. Our recent renovation was done with our valuable guests like you in mind. I am happy to know that our Superior King room offered all the amenities that you mentioned and that it was a big plus for you. I am so pleased to know that Red Roof Inn has earned your loyalty and I will be looking forward to seeing you on your next stay.

Sincerely,

Mirian Leon
General Manager
Red Roof Inn Chicago-Downers Grove
i0087@redroof.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eau Claire, Wisconsin
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 5, 2013

Room was OK No extras like in room coffee or an iron. It was clean and nice room fresh sheets and comfortable bed. The staff was excellent and helped out with questions. Jason was very good about helping me find a resturant I was looking for in the area. Bravo Jason! Stay was worth the money.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mirian L, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review, September 24, 2013
Thank you very much for your wonderful review. I am always delighted to hear that our staff continues to provide excellent customer service to our valued guests like you, Jason was very happy to read your comments as well. I would like to suggest that in your next stay with us, you might want to request one of our Superior King room which has a micro-fridge, microwave, coffee maker, Iron, hairdryer, and large work station.
Please feel free to contact us directly so that we may make your future reservations for you.
We look forward to seeing you on your next trip.

Sincerely,

Mirian Leon
General Manager
Red Roof Inn Chicago-Downers Grove
i0087@redroof.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 18, 2013

For the price about $75 with taxes, this hotel had all I needed. Very clean, has free internet, flat screen tv, nice desk to work on the computer. Bed was very comfortable. The staff was very helpful and friendly. Overall, I was very satisfied.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mirian L, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review, August 19, 2013
Thank you so much for the great review. I want you to know that your positive feedback is an encouragement for the entire team at the Red Roof Inn Downers Grove. Our recent renovation and conversion to 100% smoke free was intended to meet our guest needs and satisfaction. I am glad to know that our remodeled room exceeded your expectations. Thanks again, and we look forward to your next stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rome, Italy
Top Contributor
214 reviews 214 reviews
44 hotel reviews
Reviews in 67 cities Reviews in 67 cities
1,151 helpful votes 1,151 helpful votes
5 of 5 stars Reviewed August 14, 2013

we spent one night in this motel going to Chicago. the double queen bed room (57$ tax incl with a coupon) was clean, with modern furniture and shower was perfect ! during the night there was an incident and a "piece of iron" went down !! there was a lot of noise and we really scared but at the end nothing happened. In any case, when we made check out we informed the man at the front desk , he excused for the incident and refunded us for the room: according to me this is really an excellent customer service !!

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mirian L, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review, August 19, 2013
It was such an honor that you selected our hotel during your visit to Chicago. Also, I’m very glad that our newly remodeled 100% smoke free room fulfilled all your expectations and made your stay very pleasant. I would like to present my deepest apology for the incident that you encountered during your stay and I am very happy that we were given the opportunity to take good care of you before you departed.

Again, thank you for staying with us, and I hope to meet you in person in your next stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Red Roof Inn Chicago-Downers Grove? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Red Roof Inn Chicago-Downers Grove

Address: 1113 Butterfield Road, Downers Grove, IL 60515
Location: United States > Illinois > DuPage County > Downers Grove
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Downers Grove
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Chicago-Downers Grove 2*
Number of rooms: 134
Official Description (provided by the hotel):
Red Roof Inn Chicago - Downers Grove is conveniently located off of I-88 at Butterfield Road, convenient to Lombard, Downers Grove and Oak Brook. This hotel is located within walking distance of Yorktown Mall, a movie theater and many great restaurants. Features include complimentary wireless internet, guest laundry, and flat-screen TVs. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Cheap Tickets, Orbitz, Red Roof Inn, BookIt.com, Agoda, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Red Roof Inn Chicago-Downers Grove reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Red Roof Inn Chicago Downers Grove Hotel Downers Grove
Red Roof Inn Downers Grove
Downers Grove Red Roof Inn

Owners: What's your side of the story?

If you own or manage Red Roof Inn Chicago-Downers Grove, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.