We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“bean bag mattress” 2 of 5 stars
Review of Holiday Inn Express Chicago Downers Grove

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Holiday Inn Express Chicago Downers Grove to your Saves list
Holiday Inn Express Chicago Downers Grove
2.5 of 5 Hotel   |   3031 Finley Road, Downers Grove, IL 60515   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save 10-30%
Ranked #3 of 7 Hotels in Downers Grove
Certificate of Excellence 2014
IL
Top Contributor
243 reviews 243 reviews
95 hotel reviews
Reviews in 99 cities Reviews in 99 cities
124 helpful votes 124 helpful votes
“bean bag mattress”
2 of 5 stars Reviewed September 21, 2010

The cleanliness of my room was average, probably even less than that. I would have two main complaints about my stay. One was the mattress, the best comparison I can make is to a bean bag chair. If you need a firm mattress, this wouldn't be for you. My other complaint would be that I saw the people at the front desk let some people just wander into the lounge area in the middle of the afternoon, apparently to use the hotel's internet access and have free coffee. That probably happens more than just here, but there also seemed to be too many people who were "hanging out" near the front door and in the parking lot. I didn't feel as safe as I would have liked knowing that there are obviously many more people around than just those paying for hotel rooms.

  • Stayed September 2010, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

89 reviews from our community

Traveler rating
    32
    26
    17
    9
    5
See reviews for
26
17
6
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
BRECKSVILLE
2 reviews
4 of 5 stars Reviewed September 2, 2010

Pleasant, friendly staff - Clean room - Convenient location. Nice complimentary hot breakfast included. Only slight issue was that the air conditioner was a little loud clicking on and off. Don't let that stop you from staying here. I'm going back to Chicago next week and staying here again!

  • Stayed August 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 28, 2010

The Holiday Inn Express Downers Grove, IL is very clean. The beds are like cotton candy. The free hot breakfast was good. The staff was friendly and knowledgable of the area. There are plenty of shops and restaurnts nearby, There is a computer in the lobby for use. The expressway is near making car travel easy. The only bad thing was lack of a swimming pool. The rates are great as well saving visitors lots of money to spend in chicago.

  • Stayed June 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 14, 2010

When we checked in, Santrell took excellent care of us. She was very friendly and helpful and made us feel welcome. Rooms were clean and smelled fresh. We called down to the desk for extra towels. It seemed like two minutes after we hung up, the towels were delivered to our room. That's super service on their part. We would definately stay at this hotel again.

  • Stayed May 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eschuber
Top Contributor
159 reviews 159 reviews
22 hotel reviews
Reviews in 36 cities Reviews in 36 cities
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed April 19, 2010

Friendly staff, large continental breakfast, clean rooms with firm mattresses and two types of pillows. Easy entrance from Hwy 355, plenty of restaurants around. Elevator was a bit slow. Presence of luggage cart handy. Staff helped me with late check-out arrangements with no hassle.

  • Stayed April 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Titusville, FL
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 18, 2009

Spent 4 nights on business. Almost didn't check in as the lobby looked like a Crips gang meeting. Desk person was very nice so decided to stay. In reading some of the previous reviews I belive they have had an ownership change....for the worse. Entrance trash can was overflowing, sidewalk looked as if it needed steam cleaning so it wouldn't resemble a NY Bowery sidewalk on Sunday morning, elevator was dirty on arrival and stayed that way, Breafast items were fine...when you could get them. We inquired at the desk if we could get cereal and muffin at 5:45 the next morning and was told "we'll leave a note". At 5:50AM we were told "nothing until 6:00" and then they locked the door, even though the whole buffett was set up, hot food and all. Next morning the same thing. finally went on to our site and got breakfast there. However, the one desk clerk was very apoligetic and extremely nice. Would not stay there again!!!! Worse HIE we have EVER seen! Right out of the Twilight Zone!!

  • Stayed November 2009, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bedfordshire, UK
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 6, 2009

We were very pleasantly surprised after reading some of the previous reviews. There were one or two fixtures that could do with a bit of maintenance but none of them detracted from our stay. The room we had was large and quiet. Any staff that helped us were very helpful and pleasant. I would recommend it to anyone.

  • Stayed September 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Holiday Inn Express Chicago Downers Grove? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Chicago Downers Grove

Address: 3031 Finley Road, Downers Grove, IL 60515
Phone Number:
Location: United States > Illinois > DuPage County > Downers Grove
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Downers Grove
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Chicago Downers Grove 2.5*
Number of rooms: 121
Official Description (provided by the hotel):
The Holiday Inn Express Downers Grove/Oakbrook Hotel is conveniently located near Chicago IL in the western suburbs and is accessible to all major expressways I-209, I-88 and right in between Midway International Airport and O Hare International Airport on the corner of I-355 and Butterfield Rd. We are surrounded by the communities of Oakbrook, Lombard, Lisle, Darien, Wheaton and Glen Ellyn. Whether you are traveling for business or pleasure you will appreciate our central location near Best Buy, Coca-Cola, Sara Lee, Troxler Electronic Laboratories, Home Depot, Sodexo, Dale Carnegie, Microsoft, Good Samaritan Hospital, Tivoli Theater, Darien Sports Complex, Morton Arboretum, Brookfield Zoo and more! Shopping and restaurants are also within a short walking distance. This Downers Grove hotel offers all the comforts of home with our 121 beautifully appointed guest rooms. Relax in your cozy deluxe room after a long day and we will provide you with amenities including complimentary high speed internet access, an in room coffee/tea maker, hair dryer, iron and full sized ironing board and more. We also offer a 24 hour fitness center, 24 hour business center and meeting space for up to 80 people. In the morning we will have your mouth watering at our complimentary Express Hot Smart Start Breakfast Bar. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, IHG, Booking.com, Orbitz, Priceline, BookIt.com, Expedia and Hotels.com so you can book your Holiday Inn Express Chicago Downers Grove reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Chicago Downers Grove Hotel Downers Grove
Holiday Inn Downers Grove
Downers Grove Holiday Inn

Owners: What's your side of the story?

If you own or manage Holiday Inn Express Chicago Downers Grove, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.