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“Great location for O'Hare access” 4 of 5 stars
Review of Courtyard by Marriott Chicago O'Hare

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Courtyard by Marriott Chicago O'Hare
3.0 of 5 Hotel   |   2950 S. River Road, Des Plaines, IL 60018   |  
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Ranked #2 of 10 Hotels in Des Plaines
Erie, Illinois
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
“Great location for O'Hare access”
4 of 5 stars Reviewed June 30, 2014

I booked a night at the Courtyard to avoid additional stress related to driving to O'Hare from across the state. Checked in with my daughter, who was leaving at 3:00 pm and they had a room ready at 10 am! We relaxed in the room, had lunch and rode the free shuttle to O'Hare to Delta's curbside check in. Following her departure I returned to the hotel on the shuttle, relaxed, dined and drove the 2.5 hours back home the following morning. Wish I'd taken my swim suit for what turned out to be a mini-vacation. Another plus: avoiding the parking garage at O'Hare which is not only huge but expensive. Will use this strategy for my daughter's return trip as well.

Room Tip: Small hotel, only five floors. It was a Saturday night and very quiet!
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed B, General Manager at Courtyard by Marriott Chicago O'Hare, responded to this review, July 2, 2014
Dear Sylvia,
Thank you for the great review of our hotel! We are glad that you and your daughter enjoyed your stay and hope to see you again very soon.
Thank you for choosing Marriott!
Respectfully,
Ed Brunt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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197 reviews from our community

Traveler rating
    69
    87
    25
    9
    7
See reviews for
51
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71
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Revere, Massachusetts
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 23, 2014

Staff was friendly and helpful. Rooms were clean and amenities were good, pool (inside) workout room and hot tub. The closeness to the airport and casino was good. This non smoking hotel is a gem. The Bistro in the lobby while having a small menu served hot food hot and cold food good.

Room Tip: Room was very near the pool and workout room. A short step to the parking lot and ease of getting i...
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Green Features: I believe that air conditioning is kept at a good temperature 70 degrees. Guest are asked to reduce laundry by air drying towels and asking for sheets not to be changed unless needed.
  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed B, General Manager at Courtyard by Marriott Chicago O'Hare, responded to this review, June 26, 2014
Dear Traveler,
Thank you for the great review of our hotel and for recognizing our efforts to be Green. We are glad that you enjoyed your stay and hope to see you again on your next visit to the area.
Thank you again for choosing Marriott.
All the best,
Ed Brunt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Top Contributor
165 reviews 165 reviews
67 hotel reviews
Reviews in 81 cities Reviews in 81 cities
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed June 22, 2014

Nicely appointed Courtyard. Rooms at good and lobby has been nicely outfitted with Bistro serving quick food and Starbucks. Staff is pleasant. Beds are comfy with lots of pillows. Located right next to Rivers Casino so you can walk a couple of min there.

Stayed June 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed B, General Manager at Courtyard by Marriott Chicago O'Hare, responded to this review, June 26, 2014
Dear Traveler,
Thank you for taking the time to write a TripAdvisor Review regarding your recent visit to the Courtyard by Marriott Chicago O'Hare. It's always great to receive positive comments from TripAdvisors "Top Contributors".
Thank you for choosing Marriott and we look forward to your next visit.
Respectfully,
Ed Brunt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grandville, MI
Top Contributor
50 reviews 50 reviews
31 hotel reviews
Reviews in 29 cities Reviews in 29 cities
154 helpful votes 154 helpful votes
5 of 5 stars Reviewed June 17, 2014

We stayed here 1 night prior to an early morning flight out of O'Hare and had the parking package.
Check in was very quick and instructions for our car very easy. We were able to leave it parked right in their lot for the week. Instructions for the morning shuttle were quick and clear too. The room was stylish and updated and clean. There was slight traffic noise as the back of the property is very near a highway--no big deal I use ear plugs. In the morning we went down and waited for the shuttle which was on time. The lobby area has a cafe that wasn't open yet but looked like they had several options available. The shuttle brought us to the airport in a short time. When we returned we called the hotel and they advised the driver was on the way. We were back to the hotel and our car quickly. There are some restaurants near the hotel if necessary (McDonald's and Giordanos are 2 that I remember seeing).

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed B, General Manager at Courtyard by Marriott Chicago O'Hare, responded to this review, June 26, 2014
Dear Traveler,
Thank you for taking the time to post a TripAdvisor Review of your recent visit to the Courtyard by Marriott Chicago O'Hare. We were pleased to read that your experience with us was a positive one and we look forward to your return in the near future.
Thank you again for choosing Marriott.
Respectfully,
Ed Brunt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 17, 2014

Very good experience here, clean room, new hotel. Great breakfast and food available in the lobby.Stayed here for business in chicago and was looking for a location close to the airport. No complaints whatsoever.

Room Tip: Any were fine, some of the carpeting was in the process of being replaced.
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  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed B, General Manager at Courtyard by Marriott Chicago O'Hare, responded to this review, June 26, 2014
Dear Traveler,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Ed Brunt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gainesville, Florida (home of the Gators!)
Top Contributor
180 reviews 180 reviews
81 hotel reviews
Reviews in 63 cities Reviews in 63 cities
141 helpful votes 141 helpful votes
4 of 5 stars Reviewed June 12, 2014

Nice hotel, close to Ohare with a free shuttle, big plus. Clean room, okay amenities, another plus. But....

NO FREE COFFEE in the lobby, "per corporate rules', really? To make matters worse, there Starbucks buy coffee shop doesn't open till 6... I am not a fan of this policy! Still a nice hotel.

  • Stayed June 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed B, General Manager at Courtyard by Marriott Chicago O'Hare, responded to this review, June 13, 2014
Dear Traveler,
Thank you for your review of our hotel. Your comments are greatly appreciated and will help us to focus on those things that mean a lot to our guests as we strive to improve our service.
Thank you again for choosing Marriott!
Ed Brunt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai, Tamil Nadu, India
Top Contributor
67 reviews 67 reviews
40 hotel reviews
Reviews in 38 cities Reviews in 38 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 4, 2014

this is a good place if you want to stay near Chicago Ohare airport. Good light eat options and 24 X 7 star bucks makes it even more attractive. Staff were polite and courteous and were very helpful when we inquired about indian restaurants nearby. They arranged to drop us in their shuttle (complimentary).

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed B, General Manager at Courtyard by Marriott Chicago O'Hare, responded to this review, June 13, 2014
Dear Traveler,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again in the near future.

Respectfully,

Ed Brunt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Chicago O'Hare

Address: 2950 S. River Road, Des Plaines, IL 60018
Location: United States > Illinois > Des Plaines
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 10 Hotels in Des Plaines
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Chicago O'Hare 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Courtyard Chicago o`Hare Hotel Des Plaines
Courtyard Hotel Des Plaines
Courtyard Des Plaines
Des Plaines Courtyard
Des Plaines Marriott

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