This is a very average hotel, located about 10 mins drive from O'Hare airport. There is a free shuttle bus to and from the airport but it runs only every half an hour. On arrival, we were pleased to be able to check in early - thank goodness for that as we were so tired from our 8 hour flight. Unfortunately, there is no safe in the room, so we had to lock any valuables in our suitcase. The beds were comfortable and the internet access generally reliable. The restaurant had nice sandwiches although its soda machine produced a very flat pepsi.
There is a Target across the road from the hotel but no supermarket. Also, there is Steak and Shake, Panda Express, Chilis, and Krispy Kreme donuts across the road.
The hotel is quite cheap in comparison to other hotels in the area but if I had my choice again, I will definitely pay more to stay near downtown. The reason is that despite the free hotel shuttle to the airport, catching the EL from the airport to downtown took almost an hour, making the total trip anywhere from 1hr 15mins to sometimes 2 hours. On one of the trips, the hotel shuttle was full at the airport so we had to wait another half an hour for the next shuttle to arrive. I can imagine this is a frequent occurence as airline crews appear to use the hotel.
Our flight was planned for departure from O'Hare at night so we stored our luggage in the Radisson luggage room after checking out in the morning. I was really surprised that on requesting our luggage, the staff did not even check my ticket stubs and just opened the luggage room door and basically allowed me to "help myself". I could have helped myself to other people's luggage! I did not receive any assistance in getting my 6 pieces of luggage out and had to move other people's bags out of the way to attend to my own. I can;t recommend this hotel as I think service would be better at other hotels.
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