I stay here rather regularly and have posted decidedly critical reviews in the past....but my most recent stay noted some improvements.
The parking lot in the back has been WAY upgraded and they finally stopped ripping you off for a $10 parking fee....what were they thinking???
The wall paper in some areas around the elevators shows some peeling....probably due to the lack of dehumidification. The lobby has/is being remodeled....way over due, but shows improvement. The night-guy messed up some reservations for me forcing me to stay in Palatine one night....but I've learned to check my reservations personally and not trust the electronic reservation method. He told me to call back in the morning because he couldn't access the computer right now...for whatever reason, but assured me there were lots of room available. There weren't and I was sent packing.
The young women at check-in continue to be the best part of this stay...very courteous and helpful...VERY!! The hotel owns the Tiffany's Restaurant next door but there is no "room-service". That would be nice...just hire someone to walk the food over...it's only 30 yards away and charge it to my room!
I have several more trips to the area this year and will stay here to note their improvements.
This place used to be failing...but it looks like it's SLOWLY turning around.
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- Also Known As:
- Comfort Inn o`Hare Hotel Des Plaines
- Comfort Inn Des Plaines
- Des Plaines Comfort Inn