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“Old but clean.” 3 of 5 stars
Review of Comfort Inn O'Hare

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Comfort Inn O'Hare
2.5 of 5 Hotel   |   2175 E. Touhy Ave., Des Plaines, IL 60018 (Formerly Days Inn)   |  
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Ranked #5 of 10 Hotels in Des Plaines
Akron, Ohio
Top Contributor
84 reviews 84 reviews
29 hotel reviews
Reviews in 53 cities Reviews in 53 cities
41 helpful votes 41 helpful votes
“Old but clean.”
3 of 5 stars Reviewed November 8, 2012

This place was fine for an over-night of stopping late and leaving early. The price was right and our room (162) and hallway were clean. The front desk folks were kind and patient as I struggled to check-in after working a full day and then driving 7 hours. The decor is outdated - think like the late 1960's early 70's - but it was easy to get to off the highway and in decent proximity to O'Hare and other NW side locales.

The king bed room was furnished with a desk & chair and an easy chair, microwave, fridge & coffee maker. WiFi was great even this far from the front desk. Walked right out our door and out the end of the building for the parking lot and for the restaurant next door,

Don't expect the Ritz for these prices in Chicago. Do check out the restaurant across the parking lot. Tiffany's" where they served us late dinner and the breakfast menu looked great!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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150 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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English first
Bristol, Tennessee
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 18, 2012 via mobile

I am a frequent guest here because of my work...the second floor ice machine has been broken for 2 yrs with no end in sight...the wireless is spotty at best and the owners are slow to do any repairs..

  • Stayed September 2012
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Middleton, Wisconsin
Top Contributor
80 reviews 80 reviews
12 hotel reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 13, 2012

I was so impressed as the price was great, the staff very helpful, the Hotel was clean and very centrally located, and great for girlfriends on a weekend shopping trip! You're less that 10 minutes to the Park Ridge train station so you don't have to waste a lot of money on parking downtown and the schedule is great.
No, it's not the Ritz but it's wonderful for the price and room was just fine. I saved so much on the Hotel costs that I was able to stay an extra night and go shopping at Ikea on my way out of town. Close to the new Casino and airport.

Room Tip: Rooms on the parking lot side are quieter.
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  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Mishawaka, Indiana
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 13, 2012

Very comfortable, clean, nice and friendly hotel near airport, great park and fly spot, also near casino and good restaurant next door. The mattress was excellent, very comfortable, and the rooms clean. The staff was very friendly, and the shuttle to the airport was excellent, on time and great service. Would definately stay here again!

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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zuerich
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 10, 2012

I stayed here because of a canceled flight with us airways. The van from the hotel was dented and quite used and old inside. As I entered the lobby, one could smell some kind of cleaner but the front desk receptionist was very friendly and kind. She had no problem changing my room because I didn't want to to be on the 1st floor. The hotel has kind of a seventies style to it and clean but not well kept up in terms of painting, etc. The door to my room and the door to the bathroom were quite chipped and needed badly to be painted. However, the room itself was fine and not rough looking at all. The TV was flat screen with a nice refrigerator. Another problem was that to use the bathroom one had to close the door and then sit down because it was the distance was to short between the toilet and the door to close it after sitting down. The shower was very clean as was the sink and surrounding area, again with the seventies decor. Both of the shuttle drivers that I encountered were very punctual and very kind. During the night there was a group of teenagers whose flight was canceled. They refused to listen to anyone (and didn't understand english) and were up until at least 1:30 making alot of noise. The receptionist tried his best to quiet them down and I told them as well a couple of times. He asked me as well if I wanted to change rooms, but it was too late and I fortunately had brought ear plugs with me.

If they renovate this hotel, it will be fantastic. The front desk is uncomplicated and great and the shuttle drivers are very kind, punctual and helpful. It is also very clean even though it smells of cleanser in the halls.
lo

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Rapids, Michigan
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
Reviews in 26 cities Reviews in 26 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 2, 2012

I've stayed at this property twice in the past year with my family and had a good experience in the rooms with double beds. This time I was alone in a room with a king bed. I thought the bed was stiff and the room was drab. Normally when you first walk in your room you get a good feeling or not and I didn't in this case. In the hotel's favor is the proximity to the airport. Their free buffet is nothing to write home about.

  • Stayed August 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Aurora, Ohio
Top Contributor
163 reviews 163 reviews
29 hotel reviews
Reviews in 70 cities Reviews in 70 cities
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed June 28, 2012

Honestly, I have stayed in other budget hotels that cost way less than this Comfort Inn and had better customer service and amenities. However, this hotel met the needs of the group I was with. My room was ready early - Thank you! And, one of the maintenance guys saw me struggling with my luggage coming up to the back door and opened it for me - Thank you! (It would be helpful to have the back door unlocked during the day as that is where the parking lot is located.) Now for the weirdness... Breakfast is only served until 9 am even on weekends - hardly helpful for those an on leisurely weekend trip. I woke up early and wanted to go to the fitness center. The book in the room said it was only open like 9 am to 11 pm. Most people workout first thing in the morning. The towel rack in the bathroom was so high that I had to reach on my tip toes. The bed in the room looked new, but I have to agree with the reviewers that there was a certain dinginess to the place. Overall, the hotel fulfilled our needs that weekend, but it is not a hotel i would seek out for just a general stay.

  • Stayed June 2012, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn O'Hare

Address: 2175 E. Touhy Ave., Des Plaines, IL 60018 (Formerly Days Inn)
Phone Number:
Location: United States > Illinois > Des Plaines
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 10 Hotels in Des Plaines
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn O'Hare 2.5*
Number of rooms: 145
Reservation Options:
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Also Known As:
Comfort Inn o`Hare Hotel Des Plaines
Comfort Inn Des Plaines
Des Plaines Comfort Inn

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