Although I may be used to staying at Marriot Hotels my fiancé and I needed a cheap getaway for the weekend. Sadly I was not pleased. The room had a musty scent and they were very stingy with pillows and towels. When asking the front desk for an extra pillow they told us they didn't have any extras. Ok. The TV has very limited channels. It's an outdated TV as well so it's not possible to hook up a PS3 or anything. What really put the icing on the cake was the MOUSE we spotted in our room on the 2nd night! A disgusting mouse was running around where we slept. I was disgusted. We called the front desk to ask if we could switch rooms and requested he bring the key to us for the new room however he made us go get it because he said he couldn't leave the lobby. K. So we had to lug all our belongings to a new room at 12:00am with no help. Also, our room key had us locked out when returning back from the mall on the 2nd day. The guy said they only programmed it for one night. Thanks. Lastly, the inside of the room says check out time is 12:00pm. This morning I get a knock on the door at 11:15am basically telling us to get out because check out was at 11:00am. My finance said the door says 12:00pm! Ad he said it was changed to 11:00am... Well no one ever notified us of this! So we rushed out and left! Not happy with this hotel. Although the beds were okay the rest was a bust. Move along... Much nicer choices for a few bucks more!
- Official Description (provided by the hotel):
- Located on Chicago's beautiful North Shore, this recently renovated property features free wireless internet, gourmet coffee, guest laundry, restaurants and fitness centers within walking distance, and convenient access to public transportation to downtown Chicago. ... more less
- Reservation Options:
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- Also Known As:
- Red Roof Inn Chicago - Northbrook / Deerfield Hotel Deerfield
- Red Roof Inn Northbrook
- Northbrook Red Roof Inn