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“Mixed bag of tricks” 4 of 5 stars
Review of Chicago Marriott Suites Deerfield

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Chicago Marriott Suites Deerfield
3.5 of 5 Hotel   |   Two Parkway North, Deerfield, IL 60015   |  
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Ranked #4 of 6 hotels in Deerfield
UK
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Mixed bag of tricks”
4 of 5 stars Reviewed January 10, 2013 via mobile

Working on a project with a local client so location is not an issue. What was a little strange is the mix of standards / facilities compared to a normal full Marriott. The rooms are large as the suite name indicates and other reviewers comment. The gym is weird with 3 treadmills on poolside and a mini room with a treadmill and elliptical inside the room - hardly enough room to swing a towel in there and the equipment is jammed in. The breakfast was great with a chef cooking omelettes / eggs on Thursday - not sure if this is a regular for this usual big day of departure - and I was surprised to see outside the full Marriott.
Staff friendly and helpful and rooms clean.

Stayed January 2013, traveled on business
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144 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Los Angeles, California
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 19, 2012

The rooms are all suites and are plenty big. There is a fridge, sink and microwave in the rooms. There is a bedroom with a door you can close off and a seperate living area. Small 37" flatscreens in each. The decore is very dated.

I have stayed here probably 7-8 nights per year for the last 10 years and my two biggest complaints are the bar and the gym.

The bartender has been around forever and his attitude needs work. My colleagues and I usually show up in a roup to spend a bunch of money and have fun and he seems put-out by having to serve us.

The fitness center is comical. It's about 500 square feet with about 6 machines, a pully system and some free weights crammed in. Two of the machines were out of order. There is no floor space to work out with the wiehts and move around. Please get with the times and upgrade your fitness area.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Lexington, Kentucky
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 20, 2012

Service by front desk, breakfast crew, and housekeeping were excellent. Room was spacious and clean. So was the bathroom. Bed was comfortable. Slept well. We will definitely stay here whenever we are in this area.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Phoenixville
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 17, 2012

I've been staying here for the past few months on a weekly basis and am very please with their accommodations. The bedding is excellent and the rooms (actuallly suites) are very clean. I've had room service a few times and has arrived quickly and was still warm. The breakfast (included in my corporate rate) is excellent - and includes everything from fresh fruit to an omelette station. I book this hotel whenever possible.

  • Stayed September 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Arkansas
Top Contributor
121 reviews 121 reviews
27 hotel reviews
Reviews in 47 cities Reviews in 47 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed October 11, 2012

Spent two days here to visit a close by customer. I found the place to be clean and comfortable. The bar (Basil's Bistro) was a great atmosphere - very open and comfortable for a large crowd. The bar staff was a bit overwhelmed but the food and drink were great. The staff who checked me into the hotel was accocmodating, although my room was not yet ready. The room itself was clean and large. The bed was extremely comfortable. Will definitely return when visiting the same customer in the future.

Room Tip: The doors were a bit less than sound proof, so staying away from the elevator may reduce the overall...
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Stamford, Connecticut
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 11, 2012

We were in town for a family function. The location is right near the highways but not so close as to hear them. The bedding was great. I liked the suite set up because there were two tvs, kitchenette with refrigerator and sofa for lounging. Plenty of drawer space. The only part of the floor plan that doesn't work is that there is no door between the wash area and the bedroom. The shower and toilet were separated by a pocket door that rattled. But there was no way of keeping the light out of the bedroom if someone was washing or brushing teeth. Overall, it was a comfortable space.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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St. Louis
Top Contributor
56 reviews 56 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 9, 2012

We like this property because it's a Marriott Suties and that alone says it's gonna be pretty nice. it's not far from one of our after ball-game dining destination (Bob Chinn's) and about 15 minutes from Arlington Race Track which we visit everytime we're in Chicago and the horses are running. Plus just east of Deerfield are some neat little parks which overlook Lake Michagan.

The problems we had this trip however made it less than perfect. The first problem was a mildew odor in our room. It was actually in two places. Most noticeable near the sink area in the main room where the coffee maker is located. The second place was near the sink in the bathroom. While it wasn't over powering it was still very noticeable.

The second problem was that the hot water spigot in the bathroom sink would never draw hot water? The shower had plenty of hot water so it was something unique to that faucet. Once again not a major issue but somewhat annyoying for shaving.

The third problem was that they had reserved a block of rooms to some hockey kids and their families. I used to coach youth hockey for years so I'm not anti hockey but lets just they can be a bit rowdy! They woke our travel mates up with their horseplay in the hallways. Once again not a big deal as we never heard them but booking groups of hockey players is a decision a nice hotel needs to evaluate very carefully!

I did advise the front desk about both of our room problems when I left so hopefully they will be fixed when you get there!

On a positive side. Every interaction I had with the Marriott employees was always a positive one which is usually my experience with a Marriott property.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chicago Marriott Suites Deerfield

Address: Two Parkway North, Deerfield, IL 60015
Phone Number:
Location: United States > Illinois > Lake County > Deerfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 6 hotels in Deerfield
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Chicago Marriott Suites Deerfield 3.5*
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Also Known As:
Chicago Marriott Suites Deerfield Hotel Deerfield
Deerfield Marriott
Marriott Deerfield

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