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“Awesome stay” 5 of 5 stars
Review of Hyatt Deerfield

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Hyatt Deerfield
3.5 of 5 Hotel   |   1750 Lake Cook Road, Deerfield, IL 60015   |  
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Ranked #3 of 6 Hotels in Deerfield
minnesota
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
41 helpful votes 41 helpful votes
“Awesome stay”
5 of 5 stars Reviewed April 22, 2013

Wow! This hotel was fabulous. The rooms are amazing with a separate living area and desk, with comfy furniture, a fridge, coffee pot, and then a separate sleeping area. The hotel lobby was "swanky", very large, lots of sitting area to socialize. The breakfast buffet was like none other that I had ever had at a hotel buffet. The service both at the buffet and the hotel overall was impeccable. We also got an excellent rate for our large group which was a steal for this amazing hotel. If I had to find a negative, it would that they did not have a washer/dryer for guests, but that turned out to be okay as we really did not have time to wash-lol. Thanks!

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
101610A, General Manager at Hyatt Deerfield, responded to this review, April 26, 2013
luv2ash-

I'm glad you enjoyed the hotel... we appreciate your business and hope you consider us again, should you need to stay in our area sometime in the future.

Adam Patenaude
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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224 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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English first
Minneapolis, Minnesota
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 14, 2013

As a business traveler, I loved the renovated rooms with a sitting area, rotating TV, and comfortable bed. It was conveniently located right off the highway. Only down side: no restaurants within walking distance.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
101610A, General Manager at Hyatt Deerfield, responded to this review, April 17, 2013
MNtripmaven-

We are so glad you enjoyed your stay! If you are ever back in the area, please stay with us again!

Adam Patenaude
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 23, 2013

Overall, a very nice stay. The room was nicely divided into a small, pleasant suite. It was very well decorated. Bedding quite nice. I love the white ginger toiletries. Although they had run out of running maps at the front desk, one of the staff members was kindly able to guide me on a decent, sidewalk-based run into Deerfield Center (left on Wilmot, right on Deerfield, about 4+ miles round trip; could also run through local neighborhood quite safely. I would definitely stay here again.

Room Tip: May wish to ask for a room on the opposite side from the highways, as my room had a bit of highway...
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
101610A, General Manager at Hyatt Deerfield, responded to this review, March 25, 2013
mom2dunksie-

Glad you had an enjoyable stay! We hope you'll return again, should your travels bring you to our area in the near future.

Adam Patenaude
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NY
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 11, 2013

I had the misfortune of staying here twice within 2 weeks. Unable to cancel the second stay as it was pre-paid. This hotel contracts out to a swimming school. The instructors as well as the families have zero regard for paying guests at the hotel. On one day there were at least 8 children under the age of 5 at the pool. There are 5 table areas and all were taken up by the instructors or families. All over the pool deck were numerous toys as well as various flotation devices. One of the instructors has a PVC pipe money bar that he left in the middle of the pool even when he wasn't using it. My kids went near it and he was sure to tell me kids not to go near it. Well get it the hell out of the pool then, I am a paying guest. Hotels usually notify guests if there are things going on at the hotel that may interfere with there stays. This is one that should have been disclosed. The more days into my stays, the worse it got.
The front office manager was nice enough to convey to me that one guests complaint more or less is irrelevant.
So much for my kids' enjoying their staycation. Money wasted.

Room Tip: if you want to use the pool, look elsewhere
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  • Stayed March 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
101610A, General Manager at Hyatt Deerfield, responded to this review, March 17, 2013
I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize that the hotel did not meet your expectations.

We want our guests to have the best stay possible where every area of the hotel is clean and spacious and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that others are not disappointed as you were.

Again, thank you for making the effort to share your thoughts. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

Sincerely,

Adam Patenaude
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cedar Hill, Texas
Top Contributor
123 reviews 123 reviews
28 hotel reviews
Reviews in 63 cities Reviews in 63 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed February 26, 2013

We stayed at this property in February of 2012. We both grew up in Deerfield - went to High School there, etc. When we were in High School - there was no Hyatt :-)
The property is conveniently located to major roads, highways, tollways, etc.
It is also not terribly far from O'Hare (ORD).
Most of our business took us downtown or to further north so this location served both needs.

The hotel is tastefully appointed, modern and clean
The service is excellent - simply mention something you want to the front desk or anyone else you see with a Hyatt badge and things simply get done.
We enjoyed the breakfast and lunch offerings in the restaurant. There is a nice selection at the buffet for breakfast but the menu also had regional favorites.
We had some special requests that were not on the menu that were handled with no problems.

If your travels take you to the northern suburbs of Chicago - this is a great location. You can get downtown several ways - we took the Edens Expressway since it had no tolls but it's a bit further to get to.

Room Tip: Higher floors have a better view. Choose one away from the ice machines.
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  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
101610A, General Manager at Hyatt Deerfield, responded to this review, February 27, 2013
Paul K-

Thank you for taking the time to share your recent experience!

I'm glad we were able to make your homecoming experience enjoyable! I hope you return to the area soon, as we'd love to have you stay with us again!

If you ever need anything, don't hesitate to reach out.

Adam Patenaude
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crest Hill, Illinois
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 31, 2013

My family of 5 (kids aged: 4, 2, and 6 mos) stayed at this hotel for my husband's business conference. His employer allows families to travel with the employees for conferences. It's just around the corner from the highway, but here is no highway noise from the rooms. The lobby is very big and open, very beautiful, and gave us a place to stretch out and relax for a while. The room was very clean and the staff quickly brought up a crib for us even though we hadn't reserved one in advance. We had two separate living areas so that I could put the kids in bed and still be awake in the other room without disturbing them too much. The only problem is that the rotating tv is very loud on the backside, so I couldn't watch tv, but it wasn't a problem.

The only issue we had was that the room was VERY dry and we all woke up with sore throats and I lost my voice for 4 days afterwards. I'm not sure if it was the room but I think it at least contributed to the problem.

At breakfast, we were served by a wonderful man, Luis, who was very attentive and friendly. He even remembered what we had drank the day before. I highly recommend him as your server.

The conference room they met in was an intimate setting but large enough to fit 100+ people easily.

We enjoyed our stay here very much and would recommend it to anyone coming to the area for business or family trips.

Room Tip: There's not really a view here, but we enjoyed being on the highway side and looking at all the...
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
101610A, General Manager at Hyatt Deerfield, responded to this review, February 1, 2013
ErinMama3-

I'm glad youe njoyed the hotel... we are glad you stayed with us! Luis is a great employee... He actually won our Employee of the Year award in 2011... I can't say enough good things about him...

Thanks for the business... hope you make it back this way soon!

Adam Patenaude
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 4, 2013

When you walk into the lobby of this hotel you feel like you are at a very high end hotel, minus the sting in your wallet aftewards. The lounge area is very modern with simple seating area and a lot of outside lighting. The receptionist was very friendly and very welcoming. There is a small Starbucks located inside the hotel, perfect for that cup of coffee before you hit the road.

The room was great. It felt like a mini suite. There was a mini living room with a desk and sofa. The room was divided by this wooden divider to the bedroom. The tv was in this divider. The cool thing was you could turn the tv to face the sofa area or the bed side.

We ordered late night room service and the food was great, nothing like dinner in bed on a cold winter night.

Loved the indoor pool and hot tub. This is a winter haven.

Overall the experience was great.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
101610A, General Manager at Hyatt Deerfield, responded to this review, January 9, 2013
ibjuarez-

I'm glad you enjoyed the hotel! We greatly appreciate your business and look forward to having you stay with again soon!

Adam Patenaude
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Deerfield

Address: 1750 Lake Cook Road, Deerfield, IL 60015
Phone Number:
Location: United States > Illinois > Lake County > Deerfield
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Deerfield
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hyatt Deerfield 3.5*
Number of rooms: 301
Official Description (provided by the hotel):
Full service hotel. Newly Renovated Suite sized guest rooms to include 6 Executive Suites, 1 Presidential Suite, and 1 Hospitality Suite. Amenities to include: living room area with pull out couch, iron/ironing board, hair dryer, coffee maker, referigerators in room, turn down services available, business class floor, newly renovated restaurant and meeting space. A premier suburban corporate hotel located in the heart of Chicago's Northshore. The Hyatt Deerfield is ideally located just 14 miles from O'Hare International Airport and minutes from Fortune-500 companies such as, Abbott Pharmaceuticals, Kraft Foods, Baxter Healthcare, and Morgan Stanley Discover. Enjoy an evening at Ravinia Festival, a day at Chicago's Botanic Gardens, or the excitement of Six Flags Great America, all in close proximity. The Hyatt Deerfield offers cigars at our outdoor patio, newly renovated restaurant, atrium lounge, in-room dining, and a full fitness facility including indoor pool, sauna, Jacuzzi and full line of cardiovascular equipment. Located off 294/94 express way 14 miles from O'Hare International Airport. ... more   less 
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Also Known As:
Hyatt Deerfield Hotel Deerfield
Deerfield Hyatt

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