I had the misfortune of staying here twice within 2 weeks. Unable to cancel the second stay as it was pre-paid. This hotel contracts out to a swimming school. The instructors as well as the families have zero regard for paying guests at the hotel. On one day there were at least 8 children under the age of 5 at the pool. There are 5 table areas and all were taken up by the instructors or families. All over the pool deck were numerous toys as well as various flotation devices. One of the instructors has a PVC pipe money bar that he left in the middle of the pool even when he wasn't using it. My kids went near it and he was sure to tell me kids not to go near it. Well get it the hell out of the pool then, I am a paying guest. Hotels usually notify guests if there are things going on at the hotel that may interfere with there stays. This is one that should have been disclosed. The more days into my stays, the worse it got.
The front office manager was nice enough to convey to me that one guests complaint more or less is irrelevant.
So much for my kids' enjoying their staycation. Money wasted.
- Also Known As:
- Hyatt Deerfield Hotel Deerfield
- Hyatt Deerfield Hotel
- Deerfield Hyatt
- Official Description (provided by the hotel):
- Full service hotel. Newly Renovated Suite sized guest rooms to include 6 Executive Suites, 1 Presidential Suite, and 1 Hospitality Suite. Amenities to include: living room area with pull out couch, iron/ironing board, hair dryer, coffee maker, referigerators in room, turn down services available, business class floor, newly renovated restaurant and meeting space. A premier suburban corporate hotel located in the heart of Chicago's Northshore. The Hyatt Deerfield is ideally located just 14 miles from O'Hare International Airport and minutes from Fortune-500 companies such as, Abbott Pharmaceuticals, Kraft Foods, Baxter Healthcare, and Morgan Stanley Discover. Enjoy an evening at Ravinia Festival, a day at Chicago's Botanic Gardens, or the excitement of Six Flags Great America, all in close proximity. The Hyatt Deerfield offers cigars at our outdoor patio, newly renovated restaurant, atrium lounge, in-room dining, and a full fitness facility including indoor pool, sauna, Jacuzzi and full line of cardiovascular equipment. Located off 294/94 express way 14 miles from O'Hare International Airport. ... more less
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