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“Great Place for the business Traveler to get some Rest” 4 of 5 stars
Review of Hyatt Deerfield

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Hyatt Deerfield
3.5 of 5 Hotel   |   1750 Lake Cook Road, Deerfield, IL 60015   |  
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Ranked #3 of 6 Hotels in Deerfield
Hasselt, Belgium
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
32 helpful votes 32 helpful votes
“Great Place for the business Traveler to get some Rest”
4 of 5 stars Reviewed November 29, 2012

Hyatt Deerfield

The Hyatt Deerfield is located conveniently close to the O’Hare (ORD) Airport, a number of international businesses and Underwriter Laboratories Test Facility.

If you are looking for a conveniently located hotel to get a good night sleep, than this is a good choice….if, however, you are looking to experience the hustle of the Chicago Nightlife, then stay Downtown!!

The Hotel has a smart Foyer, where, apart from the Reception desk, you can also find a Bar and a Restaurant.

The Check-In was quick and painlessly executed by friendly staff and all important facilities, like Gym and Business Centre, of the hotel where pointed out.

The Room allocated to me was located on the fourth floor and comprised a Living Area with a large Sofa and a comfortable chair. The Large TV was mounted on a swiffel stand, so you could choose to sit in the living room are or lie in your bed to watch it.

The Bed room area contained in this case a large King size bed and the Bathroom a Shower/Bath combination.

The Rate I did choose included WiFi throughout the Hotel and Breakfast, so I was not charged separate for this, but I understand that the Base rate does NOT include Wifi and Breakfast.

All in all was the room tastefully decorated and, whilst a Minibar was missing, a small fridge to keep your purchased drinks cool was provided.

The Bar was staffed with professional and very friendly staff and the restaurant provided much better than expected fare at reasonable prices.

All in all, this Hotel is ideally suited for the business traveler and offers value for money.

I will be staying there again next time I am in the area.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
101610A, General Manager at Hyatt Deerfield, responded to this review, November 30, 2012
ikke55473-

I'm glad you enjoyed the hotel- thank you for taking the time to share your experience! We hope to see you again soon!

Adam Patenaude
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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224 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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English first
Plano,Tx
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed November 25, 2012

I just stayed here for 3 nights for Thanksgiving and I really liked this Hyatt. Check-in was very easy and the girl who checked me in was very friendly. The lobby is huge and very spacious which lends itself to working there in one of the comfy sofas or at one of the tall work tables.
The room I had was well appointed and very comfortable. My room had a separate sitting area with a sofa and another comfortable chair with ottoman. The best part was the tv could be used in either the bedroom or sitting area via the swivel table they had it on.
I ate breakfast each morning in the hotel restaurant which came with my room and the buffett had a very good selection of hot and cold items.
Two negative comments I have are the hot water took quite sometime to get to the shower or the sink faucet. Also, the doors are very loud when closing them and some of my neighbors were rather rude when it came to closing them. I like the doors that are cushioned when they're closed.
Other then that, I would definitely recommend staying at this hotel.

Stayed November 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
101610A, General Manager at Hyatt Deerfield, responded to this review, November 27, 2012
goldenram1-

Thank you for sharing positive feedback from your recent stay with us! I'm glad you enjoyed your time at the hotel! We hope to have you back again soon! I'll make sure we look into the hot water issue in your room!

Thans again for the business and happy holidays!

Adam Patenaude
General Manager
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Fort Lauderdale, Florida
Top Contributor
96 reviews 96 reviews
95 hotel reviews
Reviews in 76 cities Reviews in 76 cities
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed November 15, 2012

If you need to be in the Northern Suburbs of Chicago this is a great bet. If, you do not have a compelling reason to be there and prefer the ambience of the city of Chicago...then do not stay here.

This is a very clean, efficient, quiet, and comfortable modern hotel with rooms that are layed out as mini suites set next to the interstate and within a suburban office park. You need a car! Don't even consider staying here without your own transportation.

The hotel lobby is very beautiful and comfortable. This is a wonderful hotel if it fits your needs to be up in and close to all the Northern suburbs of Chicago.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
101610A, General Manager at Hyatt Deerfield, responded to this review, November 16, 2012
phk123-

Thank you for taking the time to share your feedback, with regards to your recent stay with us!

We greatly appreciate your business and hope you'll return soon to see us! I'm glad you enjoyed the hotel!

Adam Patenaude
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed November 14, 2012

So not impressed. Staff was pleasant and I didn't really deal with them, so this is totally not a service or staff issue, it is simply based on the fact that this place charges more than other hotels, yet provides less and tries to nickle and dime customers for everything!

- no free wi-fi
- no free breakfast
- smaller rooms (at least my King room was small)

Mind you the lobby was nice - but I don't plan on sleeping in the lobby. Definitely would not stay here again, unless it was free or really really cheap and I had nowhere better to stay.

  • Stayed June 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
101610A, General Manager at Hyatt Deerfield, responded to this review, November 15, 2012
julianmom-

Thanks for taking the time to share your feedback about the hotel. I'm glad you enjoyed the staff!

All of our rooms are suite-style, so they are almost double the size of the average hotel room (there is a separate living space and sleeping area). As is the same with all full service hotels in this area (and most across the country), wifi and breakfast are not included in the room rate. There are plenty of low-tier hotels in the area which do include those amenities, but they are a much lesser quality property in all cases.

I hope you come back and see us again soon!

Adam Patenaude
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kleinburg, Canada
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed November 10, 2012

Went to a wedding and this was the closest hotel booked for out of town guests. Rooms were good size as their was an adjoining sitting area with a sofa bed so you can accommodate up to 3 or 4 people in a room. You could upgrade your room to include breakfast if you wish. It's a suburbia hotel and works if that's where you are visiting otherwise the city is our choice. Limo service was arranged by the hotel to take us to the airport however when we paid the driver we were charged extra then what was quoted by the hotel as we were three travelling.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
101610A, General Manager at Hyatt Deerfield, responded to this review, November 12, 2012
thebear59-

Thanks for taking the time to review the hotel! We greatly appreciate the feedback... Being that we are a quick drive or train ride from the city, people enjoy staying with us so they can save $100-$200 per night on room accommodation... I hope the wedding was enjoyable and you'll stay with us again next time you're out this way!

Adam Patenaude
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 9, 2012

My son's hockey team stayed here for the weekend. Starting with Taylor who set up the reservations and was able to accommodate us with the additional rooms and other requests, to Greg who checked myself and another mom in. We arrived first thing in the morning to do a day of shopping before the team bus showed up.
The front desk staff were very efficient in checking the team in, considering the team bus showed up 2 hours ahead of schedule!
The rooms were clean and modern. Just wished the pullouts were a little more comfortable.
Restaurant was pricey for breakfast, but there was nowhere else to go, unless you had a car.
I'm not sure why the charge of $9.95 a day for Internet. It should be free, as most hotels offer it for free.
I would stay here again.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
101610A, General Manager at Hyatt Deerfield, responded to this review, November 10, 2012
busymom64-

Thanks for taking the time to share your feedback about the hotel... We were happy to have the hockey teams stay with us tht were in town for the tournament... We hope to have everyone back for next year's tournament!

Adam Patenaude
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
McKinney, Texas
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 5, 2012

Great room. Clean, modern. Quiet. It is what you would expect from a Hyatt.

My son accessed the expensive wifi for $10 a day, but they kind enough to refund this money.

I understand the cash cow wifi is, but it is time to get over it and offer it for free.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
101610A, General Manager at Hyatt Deerfield, responded to this review, November 7, 2012
traveltime98-

Thanks for taking the time to share your experience... We are so glad you enjoyed the hotel! Thank you again for your business... we hope to have you back soon!

Adam Patenaude
Hyatt Deerfield
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Deerfield

Address: 1750 Lake Cook Road, Deerfield, IL 60015
Phone Number:
Location: United States > Illinois > Lake County > Deerfield
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Deerfield
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hyatt Deerfield 3.5*
Number of rooms: 301
Official Description (provided by the hotel):
Full service hotel. Newly Renovated Suite sized guest rooms to include 6 Executive Suites, 1 Presidential Suite, and 1 Hospitality Suite. Amenities to include: living room area with pull out couch, iron/ironing board, hair dryer, coffee maker, referigerators in room, turn down services available, business class floor, newly renovated restaurant and meeting space. A premier suburban corporate hotel located in the heart of Chicago's Northshore. The Hyatt Deerfield is ideally located just 14 miles from O'Hare International Airport and minutes from Fortune-500 companies such as, Abbott Pharmaceuticals, Kraft Foods, Baxter Healthcare, and Morgan Stanley Discover. Enjoy an evening at Ravinia Festival, a day at Chicago's Botanic Gardens, or the excitement of Six Flags Great America, all in close proximity. The Hyatt Deerfield offers cigars at our outdoor patio, newly renovated restaurant, atrium lounge, in-room dining, and a full fitness facility including indoor pool, sauna, Jacuzzi and full line of cardiovascular equipment. Located off 294/94 express way 14 miles from O'Hare International Airport. ... more   less 
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Also Known As:
Hyatt Deerfield Hotel Deerfield
Deerfield Hyatt

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